Hays has helped several companies with their employee benefits programs by bringing new ideas, understanding each company's unique culture and needs, and managing benefits costs and changes in a responsive manner. Clients say Hays communicates well, works hard to find customized solutions, and serves as a helpful advocate and extension of their company. Hays also introduced some clients to new providers that saved them money and improved processes like open enrollment. Overall, clients find Hays' service to be of high value.