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2017-18
REPORT TO
COMMUNITY
EMPOWERING LIVES THROUGH LAW
Calgary Legal GuidanceAnnual Report 2017-18
WELCOME TO OUR
COMMUNITY REPORT
LOVED AND APPRECIATED BY CLIENTS
SINCE 1972.
MISSION
VISION
Seeking to ensure that all economically
and socially disadvantged people in
our community have access to the legal
information, advice and representation
that they require.
To provide legal assistance,
information and support to
economically and socially
disadvantaged individuals
who would not otherwise have
access to such services.
A MESSAGE FROM BOARD
CHAIR DAVID MIKSHA:
Years ago, we were the first legal
clinic in Canada with a dedicated
homeless outreach lawyer. More
recently we became the first
Canadian clinic with a dedicated
Indigenous program. In being a
trailblazer, we have delivered cutting
edge impact to our community here
and provided an example to other
community-oriented legal clinics.
I would also like to thank our staff
for their resilience and initiative.
I see the work you do, managing
high case loads and high stress,
all while developing yourselves
and thinking strategically.
The heart of CLG remains its
volunteers. You are the solid
foundation CLG, and every shift you
take, you help to bridge the distance
to a better future. Thank you.
We have had another busy and successful year
at Calgary Legal Guidance. An upswing in
the Alberta economy is looking hopeful for
us as we plan and work towards increasing
opportunities for Calgarians to access justice
and support.
This past year we began to review how
we provide services to many of Calgary’s
most vulnerable, including a new client
file management system, and developing
structures around merit for our programs -
particularly assessing not only the legal benefit
to the client, but also the social benefit from
the client’s own perspective. Our Domestic
Violence Family Law program is a good
example of this and plans to launch processes
in the fall of 2018 that measure legal benefit
and outcomes, as well as a client’s increased
sense of empowerment and improved feelings
of overall self-efficacy.
We believe that access to justice is broader than
merely a day in court, or support from a lawyer,
but also includes an individual feeling more
knowledgeable and confident about their legal
issue, while feeling respected and treated equally
by legal professionals and within the system of
justice. CLG’s consistent attention to serving as
many people as we can with the best in legal
advice and support can only happen because
of our amazing volunteers and staff.
WELCOME INTRODUCTION FROM
OUR EXECUTIVE DIRECTOR
MARINA GIACOMIN:
Handled more than 70,000 contacts (an increase
of approximately 20,000 from the year before)
Provided 447 summary advice clinics with
lawyers seeing over 3600 clients in our clinics
Calgary Legal GuidanceAnnual Report 2017-18
ALBERTA
JUSTICE AND SOLICITOR GENERAL
Office ofthe Minister
MLA, Calgary - Buffolo
AR 29896
Message from Minister of Justice and Solicitor General for the 2018 Calgary
Legal Guidance annual report
Congratulations to Calgary Legal Guidance (CLG) on another successful year of serving your
community.
Legal clinics have an essential role in the justice system, and CLG continues to help ensure that
vulnerable Albertans have access to legal support when they need it most. The assistance makes
an obvious and powerful difference in their lives, and by doing so, your work also strengthens
our communities. I am grateful for the opportunity to have been a CLG volunteer early in my
legal career. It greatly influenced me, and I continue to draw upon it in my role as Minister of
Justice and Solicitor General.
As lawyers, we have a responsibility to uphold the principles ofthe justice system and advance
the administration ofjustice to support those in need. The Government of Alberta stands with
you in being committed to this goal. As the Minister and on behalf ofthe provincial government,
I look forward to continuing to work with CLG and the broader legal community to develop
innovative and collaborative approaches. Together, we can better address justice system
pressures and increase access tojustice.
Thank you for your efforts over the past year, and keep up the great work in the year ahead.
Sincerely,
�
Kathleen Ganley
Minister of Justice and Solicitor General
424 Legislature Building, Edmonton , Alberta TSK2B6 Canada Telephone 780-427-2339 Fax 780-422-662I
130, I177 - 11 Avenue SW, Calgary, Alberta T2RIK9 Canada Telephone 403-244-7737 Fax 780-541-9106
l'rinmion reryddpaprr
Calgary Legal GuidanceAnnual Report 2017-18
TOTAL EXPENDITURES
BY PROGRAM
TREASURER’S
REPORT 2017-2018
After two challenging years, 2017/2018 (FY2018) faired substantially
better for CLG. The organization’s balance sheet is strong. Funding
has increased, as have sources of funds. Expenses have been tightly
monitored and controlled.
As a whole, F2018 revenue increased to $3.2 million (prior year total:
$3.0 million), and was mainly comprised of funding from the Alberta Law
Foundation (67%), City of Calgary FCSS (9%), Grant from Anonymous
Donor (6%), United Way of Calgary and Area (2%), Law Society of Alberta
(2%), and Solicitor General Victims of Crime Fund (2%). F2018 expenses
remained consistent with FY2017 at $3.2 million. The balance sheet
remains strong with liquid assets in excess of $1.2 million.
Looking forward to the 2018/2019 fiscal year, CLG will continue to focus
its efforts to diversify its funding sources and opportunities, and in doing
so, expand or enhance all existing services; none of which would be
possible without the continued support of the organization’s largest
funder, the Alberta Law Foundation.
As an organization, we are grateful for the continued support of our
funders and donors. We are extremely fortunate for their loyalty. We
express our sincerest gratitude to all of our highly committed volunteers.
It is our firm belief that without the collective efforts of each and every
one of you, we would not be able to achieve our mission of providing
access to legal assistance and information to disadvantaged persons.
SOURCES OF REVENUE
United Way of Calgary & Area
Solicitor General
Alberta Law Foundation
City of Calgary FCSS
$ 75,00
$ 150,00
$ 289, 200
— DEAN DAS
CPA, CA, CBV
Calgary Foundation
All Other
Law Society of Alberta
Grant from Anonymous Donor
$ 96,600
$ 197,431
$ 76,288
$ 176,031
Domestive Violence/Family
Dial-A-Law & Lawyer Referral
Community Legal Services
Social Benefits Advocacy
$ 494,898
$ 94,078
$ 1,950,194
$ 337,595
Sahwoo Mohkaak Tsi Ma Taas
Medicine Hat Intake Project
Program Stability & Other
$ 220,335
$ 80,575
$42,196
$3,219,871
E
$3,194,091
R
Calgary Legal GuidanceAnnual Report 2017-18
402VOLUNTEERS
7154
VOLUNTEER
LAWYER
HOURS
447LEGAL
ADVICE
CLINICS
3,646PEOPLE ATTENDED
CLG ONSITE AND
OUTREACH CLINICS
2,415
PEOPLE
ATTENDED
43%MALE
57%FEMALE
88PUBLIC
LEGAL
EDUCATION
SESSIONS
INTAKE
RECEIVED
75,000
CONTACTS
OF WHICH
12,475
WERE
WALK-INS
LAW
6 DISTINCT
AREAS OF
EXPERTISE
TO HELP
Domestic Violence/
Family Law program
Sometimes family law issues
can be extremely stressful,
and we are here to support
clients through their experience
and help them move forward.
CLG can help individuals with
problems arising from family
breakdown, especially if they
have experienced abuse and
trauma from their partner or
other family member(s).
Sahwoo Mohkaak Tsi Ma
Taas
(Before Being Judged)
Program
The Sahwoo Mohkaak Tsi
Ma Taas program employs a
full-time Liaison whose goal
is seeking equal justice for
Indigenous people. CLG is
making an effort to build trust
with Indigenous people through
the guidance of Treaty 7 elders
and a Treaty 6 liaison.
Elder Law Program
In the Elder Law Program,
CLG helps older adults
understand their legal rights
and empowers them to stay
independent for as long as
possible. We help individuals
who have questions or
need support.
The Social Benefits
Advocacy Program (SBAP)
can help clients with
questions or concerns
about government
assistance programs and
services. The SBAP team
can help by providing
information, advice,
guidance, advocacy,
referrals and representation
to people looking for help
with benefit related matters.
Homeless Outreach
Program
CLG recognizes that people
who are homeless or at risk of
homelessness have unique legal
needs. The Homeless Outreach
Program (HOP) team gives legal
advice and services along with
emotional support and social
agency referrals through our
legal and advocate team. This
includes representing people
who are facing criminal charges
or are being evicted.
Social Benefits &
Advoacay Program
Immigration Program
Funded by the Alberta Law
Foundation CLG offers legal
advice and assistance to
newcomers who are looking
for help in various immigration
law matters.
ALAN D. HUNTER
VOLUNTEER OF THE YEAR AWARDED TO:
DAVID TAYLOR
CLIENT COMMENTS
“IT’S HARD TO FIND
THE WORDS TO
DESCRIBE HOW
MUCH YOUR HELP
MEANS TO ME.
THANK YOU FOR
EVERYTHING!”
“I REALLY COULDN’T
HAVE GONE THROUGH
THIS PROCESSWITHOUT
YOU. THANK YOU!”
“YOU AND YOUR TEAM
HELPED ME GET THE
BENEFITS I NEEDED.
THANKS FOR ALL THAT
YOU DID. NOW, I CAN
SUPPORT MYSELF.”
I am truly honoured to have been chosen as the 2017
Alan D. Hunter volunteer of the year. I have always
believed it is important for everyone to give back to the
community. As a lawyer I know I have a set of skills and
knowledge others in the Calgary community may not
possess which can be of great benefit. I can think of no
more logical and worthwhile place to volunteer my time
and skills than CLG. During the day I practice exclusively
in the area of family law with the firm of Soby Boyden
Lenz LLP. With CLG, I regularly volunteer with the
evening clinic where I provide advice in family law to four
clients over an approximate two hour period. It may not
sound like much time, but it is amazing how much help
you can provide to someone in just half an hour. Many people do not know what rights they have
in law when it comes to property, support or their children. They may have heard things from
friends, their community, or their former partner that are not correct. In just half an hour you can
empowerclientswiththecorrectknowlegeandinformthemofhowtheCanadianjudicialsystem
protects them and their rights. For some individuals they may have an idea of their rights, but are
unable to hire a lawyer to enforce them. For them it is a procedural barrier. As lawyers sometimes
take for granted how scary and confusing the court system can be. In just half and hour you can
give clients the tools to bring matters before the court themselves. I believe volunteering with
CLG has also kept me sharp in my regular practice. The types of problems you can come across
in CLG are varied and sometimes require unique solutions. I have learned a great deal and have
become a more creative lawyer as a result. I am extremely grateful for the community around
CLG. I intend to continue to volunteer regularly and would encourage anyone who does not
volunteer with CLG to consider it. Not only will you be giving back to the community, but ou may
learn something while build new relationships and meaningfully impacting countless lives. Thank
you again for the recognition.
Calgary Legal GuidanceAnnual Report 2017-18
THANK YOU TO OUR DONORS
Jean-Christophe Goulet
Alison Gray
Diane Harms
Elizabeth Hughes
Sandra Hunt-McDonald
Tanya Hutchinson
Karen Jordan
Margaret Keelaghan
Jessica	Lajoie
Elise Lavigne
Janet LeFebvre
Joann Lloyd
Alan Macleod
Desmond MacMillan
Tara Mahoney
Bryan Mahoney
Ola Malik
Frank & Corinne Maloney
Steven Mandziuk Mandziuk
Jojo Mariano
Lori Mattis
Kim McArthur
Julia McGraw
J. Anthony C. McInnis
Anne McVea
Michael Merritt
David Miksha
Robert O.Millard
Douglas Moe
Mary Moreau
Chris Morris
Abib Ngom
Allison	O’Brien
Carolyn Phillips
Glen H. Poelman
Rosemary Nation 	
Farinaz Razi
Diana Richmond
Saturday Sazaran
Lisa Silver
Leah Staples
Jan Staples
Patrick Sullivan
Tara Tiefenbach
Jinky Tolentino
Keith Yamauch
Susannah Alleyne
Janice Ashcroft
Benevity (Suncor)
Thomas Battle
Max Blitt
Nicky Brink Brink
Susan & C. Scott Brooker
Rosalie Bruinsma
Cara Button
Calgary Bar Association
Cenovus Employee Foundation
Patrick Chan
Gabriel	 Chen
Codie Chisholm
John Cuthbertson
Corina Dario
Margarete Daugela
James Eamon
Kristine M. Eidsvik
Catherine Fox
David Gates
Marina Giacomin
Jacqueline Gorman
FOR INFORMATION ON
DONATING TO ANY PROGRAM,
PLEASE CONTACT MARINA GIACOMIN
AT GIACOMINM@CLG.AB.CA
CHARITY #118823715RR0001
CLG@CLG.AB.CA
100, 840 – 7TH AVE.
SW CALGARY, AB T2P 3G2
P. 403-234-9266
F. 403-234-9299
2017-18

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CLG 2017/18 Annual Repoer

  • 1. Our primary logo includes our name, and should used in most cases for the first year. Our secondary logo may be used when the audience is familiar with who we are, and will eventually become our primary logo. We recommend logo with tagline be used as lon the logo is displayed at minimum size. — Our logo comes in a few different shapes and sizes. We have four versions of our logo, each of which is appropriate for a specific situation. — Primary Logo — Primary Logo with Tagline Brand Guidelines Our Logo 2017-18 REPORT TO COMMUNITY EMPOWERING LIVES THROUGH LAW
  • 2. Calgary Legal GuidanceAnnual Report 2017-18 WELCOME TO OUR COMMUNITY REPORT LOVED AND APPRECIATED BY CLIENTS SINCE 1972. MISSION VISION Seeking to ensure that all economically and socially disadvantged people in our community have access to the legal information, advice and representation that they require. To provide legal assistance, information and support to economically and socially disadvantaged individuals who would not otherwise have access to such services.
  • 3. A MESSAGE FROM BOARD CHAIR DAVID MIKSHA: Years ago, we were the first legal clinic in Canada with a dedicated homeless outreach lawyer. More recently we became the first Canadian clinic with a dedicated Indigenous program. In being a trailblazer, we have delivered cutting edge impact to our community here and provided an example to other community-oriented legal clinics. I would also like to thank our staff for their resilience and initiative. I see the work you do, managing high case loads and high stress, all while developing yourselves and thinking strategically. The heart of CLG remains its volunteers. You are the solid foundation CLG, and every shift you take, you help to bridge the distance to a better future. Thank you. We have had another busy and successful year at Calgary Legal Guidance. An upswing in the Alberta economy is looking hopeful for us as we plan and work towards increasing opportunities for Calgarians to access justice and support. This past year we began to review how we provide services to many of Calgary’s most vulnerable, including a new client file management system, and developing structures around merit for our programs - particularly assessing not only the legal benefit to the client, but also the social benefit from the client’s own perspective. Our Domestic Violence Family Law program is a good example of this and plans to launch processes in the fall of 2018 that measure legal benefit and outcomes, as well as a client’s increased sense of empowerment and improved feelings of overall self-efficacy. We believe that access to justice is broader than merely a day in court, or support from a lawyer, but also includes an individual feeling more knowledgeable and confident about their legal issue, while feeling respected and treated equally by legal professionals and within the system of justice. CLG’s consistent attention to serving as many people as we can with the best in legal advice and support can only happen because of our amazing volunteers and staff. WELCOME INTRODUCTION FROM OUR EXECUTIVE DIRECTOR MARINA GIACOMIN: Handled more than 70,000 contacts (an increase of approximately 20,000 from the year before) Provided 447 summary advice clinics with lawyers seeing over 3600 clients in our clinics
  • 5. ALBERTA JUSTICE AND SOLICITOR GENERAL Office ofthe Minister MLA, Calgary - Buffolo AR 29896 Message from Minister of Justice and Solicitor General for the 2018 Calgary Legal Guidance annual report Congratulations to Calgary Legal Guidance (CLG) on another successful year of serving your community. Legal clinics have an essential role in the justice system, and CLG continues to help ensure that vulnerable Albertans have access to legal support when they need it most. The assistance makes an obvious and powerful difference in their lives, and by doing so, your work also strengthens our communities. I am grateful for the opportunity to have been a CLG volunteer early in my legal career. It greatly influenced me, and I continue to draw upon it in my role as Minister of Justice and Solicitor General. As lawyers, we have a responsibility to uphold the principles ofthe justice system and advance the administration ofjustice to support those in need. The Government of Alberta stands with you in being committed to this goal. As the Minister and on behalf ofthe provincial government, I look forward to continuing to work with CLG and the broader legal community to develop innovative and collaborative approaches. Together, we can better address justice system pressures and increase access tojustice. Thank you for your efforts over the past year, and keep up the great work in the year ahead. Sincerely, � Kathleen Ganley Minister of Justice and Solicitor General 424 Legislature Building, Edmonton , Alberta TSK2B6 Canada Telephone 780-427-2339 Fax 780-422-662I 130, I177 - 11 Avenue SW, Calgary, Alberta T2RIK9 Canada Telephone 403-244-7737 Fax 780-541-9106 l'rinmion reryddpaprr
  • 6. Calgary Legal GuidanceAnnual Report 2017-18 TOTAL EXPENDITURES BY PROGRAM TREASURER’S REPORT 2017-2018 After two challenging years, 2017/2018 (FY2018) faired substantially better for CLG. The organization’s balance sheet is strong. Funding has increased, as have sources of funds. Expenses have been tightly monitored and controlled. As a whole, F2018 revenue increased to $3.2 million (prior year total: $3.0 million), and was mainly comprised of funding from the Alberta Law Foundation (67%), City of Calgary FCSS (9%), Grant from Anonymous Donor (6%), United Way of Calgary and Area (2%), Law Society of Alberta (2%), and Solicitor General Victims of Crime Fund (2%). F2018 expenses remained consistent with FY2017 at $3.2 million. The balance sheet remains strong with liquid assets in excess of $1.2 million. Looking forward to the 2018/2019 fiscal year, CLG will continue to focus its efforts to diversify its funding sources and opportunities, and in doing so, expand or enhance all existing services; none of which would be possible without the continued support of the organization’s largest funder, the Alberta Law Foundation. As an organization, we are grateful for the continued support of our funders and donors. We are extremely fortunate for their loyalty. We express our sincerest gratitude to all of our highly committed volunteers. It is our firm belief that without the collective efforts of each and every one of you, we would not be able to achieve our mission of providing access to legal assistance and information to disadvantaged persons. SOURCES OF REVENUE United Way of Calgary & Area Solicitor General Alberta Law Foundation City of Calgary FCSS $ 75,00 $ 150,00 $ 289, 200 — DEAN DAS CPA, CA, CBV Calgary Foundation All Other Law Society of Alberta Grant from Anonymous Donor $ 96,600 $ 197,431 $ 76,288 $ 176,031 Domestive Violence/Family Dial-A-Law & Lawyer Referral Community Legal Services Social Benefits Advocacy $ 494,898 $ 94,078 $ 1,950,194 $ 337,595 Sahwoo Mohkaak Tsi Ma Taas Medicine Hat Intake Project Program Stability & Other $ 220,335 $ 80,575 $42,196 $3,219,871 E $3,194,091 R
  • 7. Calgary Legal GuidanceAnnual Report 2017-18 402VOLUNTEERS 7154 VOLUNTEER LAWYER HOURS 447LEGAL ADVICE CLINICS 3,646PEOPLE ATTENDED CLG ONSITE AND OUTREACH CLINICS 2,415 PEOPLE ATTENDED 43%MALE 57%FEMALE 88PUBLIC LEGAL EDUCATION SESSIONS INTAKE RECEIVED 75,000 CONTACTS OF WHICH 12,475 WERE WALK-INS
  • 8. LAW 6 DISTINCT AREAS OF EXPERTISE TO HELP Domestic Violence/ Family Law program Sometimes family law issues can be extremely stressful, and we are here to support clients through their experience and help them move forward. CLG can help individuals with problems arising from family breakdown, especially if they have experienced abuse and trauma from their partner or other family member(s). Sahwoo Mohkaak Tsi Ma Taas (Before Being Judged) Program The Sahwoo Mohkaak Tsi Ma Taas program employs a full-time Liaison whose goal is seeking equal justice for Indigenous people. CLG is making an effort to build trust with Indigenous people through the guidance of Treaty 7 elders and a Treaty 6 liaison. Elder Law Program In the Elder Law Program, CLG helps older adults understand their legal rights and empowers them to stay independent for as long as possible. We help individuals who have questions or need support. The Social Benefits Advocacy Program (SBAP) can help clients with questions or concerns about government assistance programs and services. The SBAP team can help by providing information, advice, guidance, advocacy, referrals and representation to people looking for help with benefit related matters. Homeless Outreach Program CLG recognizes that people who are homeless or at risk of homelessness have unique legal needs. The Homeless Outreach Program (HOP) team gives legal advice and services along with emotional support and social agency referrals through our legal and advocate team. This includes representing people who are facing criminal charges or are being evicted. Social Benefits & Advoacay Program Immigration Program Funded by the Alberta Law Foundation CLG offers legal advice and assistance to newcomers who are looking for help in various immigration law matters.
  • 9. ALAN D. HUNTER VOLUNTEER OF THE YEAR AWARDED TO: DAVID TAYLOR CLIENT COMMENTS “IT’S HARD TO FIND THE WORDS TO DESCRIBE HOW MUCH YOUR HELP MEANS TO ME. THANK YOU FOR EVERYTHING!” “I REALLY COULDN’T HAVE GONE THROUGH THIS PROCESSWITHOUT YOU. THANK YOU!” “YOU AND YOUR TEAM HELPED ME GET THE BENEFITS I NEEDED. THANKS FOR ALL THAT YOU DID. NOW, I CAN SUPPORT MYSELF.” I am truly honoured to have been chosen as the 2017 Alan D. Hunter volunteer of the year. I have always believed it is important for everyone to give back to the community. As a lawyer I know I have a set of skills and knowledge others in the Calgary community may not possess which can be of great benefit. I can think of no more logical and worthwhile place to volunteer my time and skills than CLG. During the day I practice exclusively in the area of family law with the firm of Soby Boyden Lenz LLP. With CLG, I regularly volunteer with the evening clinic where I provide advice in family law to four clients over an approximate two hour period. It may not sound like much time, but it is amazing how much help you can provide to someone in just half an hour. Many people do not know what rights they have in law when it comes to property, support or their children. They may have heard things from friends, their community, or their former partner that are not correct. In just half an hour you can empowerclientswiththecorrectknowlegeandinformthemofhowtheCanadianjudicialsystem protects them and their rights. For some individuals they may have an idea of their rights, but are unable to hire a lawyer to enforce them. For them it is a procedural barrier. As lawyers sometimes take for granted how scary and confusing the court system can be. In just half and hour you can give clients the tools to bring matters before the court themselves. I believe volunteering with CLG has also kept me sharp in my regular practice. The types of problems you can come across in CLG are varied and sometimes require unique solutions. I have learned a great deal and have become a more creative lawyer as a result. I am extremely grateful for the community around CLG. I intend to continue to volunteer regularly and would encourage anyone who does not volunteer with CLG to consider it. Not only will you be giving back to the community, but ou may learn something while build new relationships and meaningfully impacting countless lives. Thank you again for the recognition.
  • 10. Calgary Legal GuidanceAnnual Report 2017-18 THANK YOU TO OUR DONORS Jean-Christophe Goulet Alison Gray Diane Harms Elizabeth Hughes Sandra Hunt-McDonald Tanya Hutchinson Karen Jordan Margaret Keelaghan Jessica Lajoie Elise Lavigne Janet LeFebvre Joann Lloyd Alan Macleod Desmond MacMillan Tara Mahoney Bryan Mahoney Ola Malik Frank & Corinne Maloney Steven Mandziuk Mandziuk Jojo Mariano Lori Mattis Kim McArthur Julia McGraw J. Anthony C. McInnis Anne McVea Michael Merritt David Miksha Robert O.Millard Douglas Moe Mary Moreau Chris Morris Abib Ngom Allison O’Brien Carolyn Phillips Glen H. Poelman Rosemary Nation Farinaz Razi Diana Richmond Saturday Sazaran Lisa Silver Leah Staples Jan Staples Patrick Sullivan Tara Tiefenbach Jinky Tolentino Keith Yamauch Susannah Alleyne Janice Ashcroft Benevity (Suncor) Thomas Battle Max Blitt Nicky Brink Brink Susan & C. Scott Brooker Rosalie Bruinsma Cara Button Calgary Bar Association Cenovus Employee Foundation Patrick Chan Gabriel Chen Codie Chisholm John Cuthbertson Corina Dario Margarete Daugela James Eamon Kristine M. Eidsvik Catherine Fox David Gates Marina Giacomin Jacqueline Gorman FOR INFORMATION ON DONATING TO ANY PROGRAM, PLEASE CONTACT MARINA GIACOMIN AT GIACOMINM@CLG.AB.CA CHARITY #118823715RR0001 CLG@CLG.AB.CA 100, 840 – 7TH AVE. SW CALGARY, AB T2P 3G2 P. 403-234-9266 F. 403-234-9299 2017-18