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Transaction Services



    8:00 – 8:45am
    Registro e Café
    9:00 – 9:10am
    Boas Vindas e Introdução
    Cristiana Pires
    Head de CTS Brasil
    Citi Transaction Services

    Peter Langshaw
    Energy, Power, Chemicals, Metals & Mining Global Industry Head
    Citi Transaction Services

    9:15 – 10:00am
    Seção 1: Evolução do Centro de Serviços Compartilhados no Brasil
    Mario Faustini
    Associate Principal
    McKinsey & Company

    10:00 – 10:30am
    Seção 2: Atualização dos CSCs
    Frederico A.C. Tinoco
    Latin America Regional Client Sales Manager
    Citi Transaction Services

    10:30 – 10:45am
    Intervalo para Café
    10:45 – 11:30am
    Seção 3: Desafios enfrentados nos CSCs e Serviços Regionais ao
    Cliente
    Elaine Peixoto
    Latin America Regional Treasurer Manager
    Roche Brasil

    Luciana Holland
    Client Delivery Brazil Head
    Citi Transaction Services
11:30 – 12:15pm
        Seção 4: O futuro dos CSCs - Painel

        Moderador:
        Lilian Camara
        Deputy Head, Global Subsidiaries Group
        Citi Institutional Clients Group

        Participantes:
        Experts de Centros de Serviços Compartilhados

        12:15 – 12:30pm
        Encerramento

        Adoniro Cestari
        Client Sales Management Brazil Head
        Citi Transaction Services

        12:30 – 2:00pm
        Almoço de Networking



Citi Transaction Services
www.transactionservices.citi.com

© 2012 Citibank, N.A. All rights reserved. Citi and Arc Design is a trademark and service mark of Citigroup Inc., used and registered
throughout the world. All other trademarks are the property of their respective owners.

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Citi SSC event sep 20 agenda

  • 1. Transaction Services 8:00 – 8:45am Registro e Café 9:00 – 9:10am Boas Vindas e Introdução Cristiana Pires Head de CTS Brasil Citi Transaction Services Peter Langshaw Energy, Power, Chemicals, Metals & Mining Global Industry Head Citi Transaction Services 9:15 – 10:00am Seção 1: Evolução do Centro de Serviços Compartilhados no Brasil Mario Faustini Associate Principal McKinsey & Company 10:00 – 10:30am Seção 2: Atualização dos CSCs Frederico A.C. Tinoco Latin America Regional Client Sales Manager Citi Transaction Services 10:30 – 10:45am Intervalo para Café 10:45 – 11:30am Seção 3: Desafios enfrentados nos CSCs e Serviços Regionais ao Cliente Elaine Peixoto Latin America Regional Treasurer Manager Roche Brasil Luciana Holland Client Delivery Brazil Head Citi Transaction Services
  • 2. 11:30 – 12:15pm Seção 4: O futuro dos CSCs - Painel Moderador: Lilian Camara Deputy Head, Global Subsidiaries Group Citi Institutional Clients Group Participantes: Experts de Centros de Serviços Compartilhados 12:15 – 12:30pm Encerramento Adoniro Cestari Client Sales Management Brazil Head Citi Transaction Services 12:30 – 2:00pm Almoço de Networking Citi Transaction Services www.transactionservices.citi.com © 2012 Citibank, N.A. All rights reserved. Citi and Arc Design is a trademark and service mark of Citigroup Inc., used and registered throughout the world. All other trademarks are the property of their respective owners.