Charlie Templeton has over 15 years of experience in security, logistics, and customer service roles. He currently works as a Lobby Officer for Red Hat, where he provides customer service, monitors security cameras, and responds to emergencies. Previously, he supervised security officers and monitored alarms and cameras in restricted areas as a Console Operator. He also has experience in receiving, shipping, and forklift operation from roles in manufacturing.

1. Charlie Templeton
2732 NC HWY 97
Wendell, NC 27597
919-817-6168
CharlieTempleton@bellsouth.net
EDUCATION
Graduated in 1997
New Hanover High School
Wilmington, NC
WORK EXPERIENCE
12-05 to present
Guardsmark then SFI (Duke Energy/Red Hat)
Raleigh, NC
Worked as a Supervisor, Console Operator, Restricted Area Console Operator, and Lobby
Officer.
Lobby Officer: (Red Hat 12-13 to present)
-Provide customer service as needed
-Create badges for employees who forgot theirs
-Patrol Building at night looking for any signs of issues
-Contact the emergency services as needed
-Keep watch via camera of interior and exterior of building including the street
-Placing Fire Alarm system on test or taking it out of test
-Helping visitors to Red Hat get in touch with the employee they are meeting with
-
Restricted Area Console Operator: (Duke Energy 12-05 to 12-13)
-Monitor alarms and cameras for highly sensitive areas
-Respond to any alarms in a timely manner and reach resolution quickly (15-30 minutes)
-Document all alarms and responses in DAL
-Problem solve issues with Micro Comm Fails
Supervisor Duties:
-Oversee a crew of 6 Security Officers on my shift
-Scheduling for site, 25+ Security Officers
-Fulfilling badge requests for employees
-Write Incident Reports for any incidents that occur on my shift or on previous shifts.
-Contact the proper authorities for any emergency situation.
-Enable or disable the Fire Alarm System per client request
-Monitor cameras at various sites looking for illegal activity or emergency situations

2. -Monitor and respond to alarms from various sites
-Dispatch Security Officers to any incident that happened locally
-Includes any duties as Restricted Area Console Operator also
Console Operator:
-Monitor alarms from various sites and respond as needed
-Monitor cameras and report anything suspicious to the Supervisor
-Help with any emergency as instructed by Supervisor
-Allow access for workers via gate or creating a badge
-Patrol building looking for anything out of the ordinary
03/03-12/05
Nomaco K-Flex
Youngsville, NC 27596
919-556-3475
Receiving Clerk:
-Responsible for taking in of raw materials for production
-Performing cycle counts to ensure proper materials for production
-Move raw materials and finished product with forklift or squeeze lift truck
-Making logs on Microsoft Office to track usage of materials
Forklift/Shipping:
-Placing finished product on trucks for distribution
-Tracking movement of finished products and usage of materials via Agilysis 4.0
-Keep packaging and manufacturing supplied with materials from warehouse
Other Duties:
-Packaging finished materials
-Operating extruder
-Quality Control
-Mixing raw materials for later use in manufacturing
02/00-02/03
Next Level Video Games
Raleigh, NC
Driver/Road Crew Manager:
-Drove van with trailer to various destinations within the U.S.A.
-Oversaw a crew of 2-3 people depending on location

3. -Customer service/Sales
-Inventory Control/Theft prevention
-Budgeting
09/99-02/00
Buy-Rite Video Games
Raleigh, NC
Customer Service Representative:
-Answered phones
-Placed orders for customers
-Pulled orders and readied them for shipping.
OTHER EXP.
I have also worked for Manpower at Powerware doing assembly work.