HARAR HEALTH SCIENCES COLLEGE
10/10/2025
By Kidist D. 1
DEPARTMENT OF
MEDICAL LABORATORY SCIENCES
Module name: Health Informatics
Module code: HInf-M4421
10/10/2025
By
Kidist
D.
2
CHAPTER 4
HEALTH INFORMATION SYSTEM
(HIS)
10/10/2025
By Kidist D.
3
LEARNING OBJECTIVES
 At the end of the chapter you will be able to:
 Health Information Systems Overview
 Why health information system
 Classification of health information system
 Health information system reform
10/10/2025
By Kidist D.
4
Health Information Systems
Overview
 A health information system (HIS) refers to a system
designed to manage healthcare data.
 This includes systems that collect, store, manage and
transmit a patient's electronic medical record (EMR), a
hospital's operational management or a system supporting
healthcare policy decisions.
10/10/2025
By Kidist D.
5
Health Information Systems(HIS)
 WHO: The HIS provides the underpinnings for
decision-making and has four key functions:
 data generation, analysis and synthesis, and
 compilation, communication and use.
 The HIS collects data from the health sector and other
relevant sectors, analyses the data and ensures their
overall quality, relevance and timeliness, and converts
data into information for health-related decision-making.
10/10/2025
By Kidist D.
6
Health Information System (HIS)
 Health information has been variously described as the
“foundation” for better health, as the “glue” holding the
health system together, and as the "oil” keeping the health
system running.
 It is a system that provides specific information support
to the decision making process at each level of the health
system.
10/10/2025
By Kidist D.
7
 HIS is an integral part of the health system, the
operational boundaries of which include:
 all resources, organizations and actors that are involved
in the regulation, financing, and provision of actions
whose primary intent is to protect, promote or improve
health.
Health Information System (HIS)
10/10/2025
By Kidist D.
8
The goal of HIS
 The ultimate objective of a health information
system is to produce information for taking action in
the health sector.
10/10/2025
By Kidist D.
9
Why health information system?
 Good management is a prerequisite for increasing the
efficiency of health services.
 Information is crucial at all management levels of the
health services.
 The system, provides information on past, present and
projected future and relevant events inside and outside
the organization.
 It is required by policy makers, managers, healthcare
providers, community health workers.
10/10/2025
By Kidist D.
10
Classification of HIS
 Classification of Health Information
System
 Operational Health Information System and
 Tactical systems Health Information System
10/10/2025
By Kidist D.
11
Con..
1. Operational Systems :- are designed to manage day-
to-day activities and processes in healthcare settings.
 They focus on real-time operations and data handling.
 Key Features:
 Real-Time Data Entry: Capture patient information
immediately during encounters.
 Patient Management: Schedule appointments, manage
admissions, and track patient flow.
10/10/2025
By Kidist D.
12
Con…
 Billing and Claims Processing: Handle invoicing,
insurance claims, and payments.
 Clinical Documentation: Maintain accurate and timely
clinical records.
 Examples:
 Electronic Health Records (EHRs)
 Laboratory Information Systems (LIS)
10/10/2025
By Kidist D.
13
Con…
2. Tactical Systems:- support decision-making and strategic
planning by analyzing data and generating insights.
 Key Features:
 Data Analysis: Aggregate and analyze data for performance
metrics and population health.
 Reporting Tools: Generate reports for quality improvement and
regulatory compliance.
 Decision Support: Provide clinical decision support tools to
enhance care delivery.
Examples:- Clinical Decision Support Systems (CDSS),Health
Analytics Platforms
10/10/2025
By Kidist D.
14
Health information system ……
10/10/2025
By Kidist D.
15
Building blocks of health system
 The WHO describes health systems in terms of six core
“building blocks”:
I. Service delivery
II. Health workforce
III. Health information systems
IV. Access to essential medicines
V. Financing
VI. Leadership/governance
10/10/2025
By Kidist D.
16
Components of Ethiopian HIS
 The Health Metrics Network’s “Framework and
Standards for Country HIS” describes the six
components of a HIS and the standards needed
for each.
1. HIS resources
 It includes networks (internet access), computers,
skilled human power, policy, legislatives, guidelines,
software, etc. to ensure a fully functioning HIS.
10/10/2025
By Kidist D.
17
Components of Ethiopian HIS….
2. Indicators
 Indicators need to encompass determinants of health;
health system inputs, outputs, and outcomes; and health
status.
 Indicators in the context of Health Information Systems
(HIS) are metrics used to evaluate performance, quality,
and outcomes in healthcare.
 Examples:- Maternal Mortality Rate, Child Immunization
Coverage, Bed Occupancy Rate
10/10/2025
By Kidist D.
18
Components of Ethiopian HIS….
3. Data sources
 Population based (Census, vital Registration, population
based survey)
 Facility based (Individual records, Service records,
Administrative records.
4. Data management
 This covers all aspects of data handling: collection,
storage, quality-assurance, flow, processing,
compilation, and analysis.
10/10/2025
By Kidist D.
19
Components of Ethiopian HIS…
5. Information products.
 Data must be transformed into information that will
become the basis for evidence and knowledge
to shape health action.
6. Dissemination and use.
 Dissemination and use of health information are critical
for improving health outcomes and informing policy
decisions.
10/10/2025
By Kidist D.
20
Components of Ethiopian HIS…
10/10/2025
By Kidist D.
21
Factors affecting successful
implementation of HIS in the Ethiopia
 implementation of HIS can be affected by numerous
factors. Some of the factors are:
 Proportion of budget spending on ICT is low.
 Education and Training of system users (cost of capacity
building) is high.
 Poor linkage between information sources and limited
Information use for decision making.
10/10/2025
By Kidist D.
22
Factors affecting successful implementation of HIS in the
Ethiopia ….
 Standards in clinical terminology and concerns on data
privacy and security.
 Challenges of data entry and difficulty in interpreting
record with other information sources and systems.
 Shortage of ICTs and in adequate skilled human power
(HI) for all facilities.
 System failure and high maintenance costs.
10/10/2025
By
Kidist
D.
23
CHAPTER 5
ROUTINE HEALTH
INFORMATION SYSTEM
10/10/2025
By Kidist D.
24
 At the end of the chapter you will be able to:
 Introduction to Routine health information system
 Information cycle
 Data collection, Data processing, Data presentation
 Information utilization
 Data quality
 Health management information system (HMIS in
Ethiopia)
LEARNING OBJECTIVES
10/10/2025
By Kidist D.
25
Introduction
 RHISs are defined as systems that provide information at
regular intervals of a year or less to meet predictable
information needs.
 These include paper-based or electronic health records and
facility- and district-level management information systems.
 It comprises data collected at regular intervals at public,
private and community level heath facilities and institutions.
 The data give picture of health status, health service and
health resources.
10/10/2025
By Kidist D.
26
Health Systems and Health
Information Systems
 Health system - It also sometimes referred to as health
care system , is the organization of people, institutions,
and resources that deliver health care services to meet the
health needs of target populations.
 HIS refers to a system designed to manage healthcare
data. This includes systems that collect, store, manage and
transmit a patient's EMR, a hospital's operational
management or a system supporting healthcare policy
decisions.
10/10/2025
By Kidist D.
27
Health Management Information
System (HMIS) in Ethiopia
 System: A collection of components that work together
to achieve a common objective.
 Health System: All the activities whose primary
purpose is to improve, restore or maintain health.
 Information: Meaningful collection of facts or data.
 Information System: A system that provides
information support to the decision-making process at
each level an organization.
10/10/2025
By Kidist D.
28
Con…
 Management information system: A formal method of
making available accurate and timely information to
management that is necessary to facilitate the decision
making process and enable the organizations planning,
control and operational functions to be carried out
effectively.
10/10/2025
By Kidist D.
29
Con…
 Health Management Information System: it is an
application of the principles of management information
system in healthcare systems.
 Or HMIS is an info system specially designed to assist in
the management and planning of health programs, as
opposed to delivery of care.
10/10/2025
By Kidist D.
30
Con..
 HMIS is a system specifically designed to support
planning, management, and decision making in health
facilities and organizations.
 The ultimate goal of the HMIS is to generate quality data
and use that data for management decisions there by
improve health service provision.
10/10/2025
By Kidist D.
31
Purposes of HMIS
 Routine collection and aggregation of quality health
information.
 Availing accurate, timely and complete data.
 Provide specific information support to health decision
making process.
 Strengthening the use of locally generated data for
evidence based decision making.
10/10/2025
By Kidist D.
32
Components of HMIS
 HMIS has two main components:
1. Information management and
2. Use of the information for management purpose.
10/10/2025
By Kidist D.
33
1. Information management
a. Data collection: recording of health data using HMIS
data collection tools such as individual and family
folder, registers, tally and reporting formats.
b. Data processing: is a process of cleaning, entering and
aggregation of data.
c. Data analysis and presentation: is a process of
interpretation and comparison of generated information
in the form of sentence, tables and graphs.
10/10/2025
By Kidist D.
34
2. Using information for management
purposes
a. Problem identification: identifying problems using key
indicators.
b. Prioritizing problems: problems identified should be
prioritized.
c. Decision-making: decide what types of actions need to
be taken.
d. Action taking: implementing the agreed action.
10/10/2025
By Kidist D.
35
Con..
e. Monitoring: closely following the progress of the
activities.
f. Evaluation: assessing the desired result has been
achieved.
10/10/2025
By Kidist D.
36
Con…
 At national level, the current reformed HMIS is working with
131 standardized indicators that were revised since 2017.
 The revised indicators are tracking using the new software
adopted called District Health Information System version
two (DHIS 2)
 Six classical epidemiological questions; who, what, when,
where, why and how about the health status of the people
will be answered.
10/10/2025
By Kidist D.
37
The DHIS
Who gets sick?
 Information about who gets sick is collected on a set of
data collection tools, client cards, registers, tally sheets
and data input forms
 What conditions?
 The DHIS concentrates on diagnoses of local public
health importance that are identified in the situation
analysis.
10/10/2025
By Kidist D.
38
Con…
Where do clients come from?
 The DHIS is based upon facility information so that all
information can be related to the geographical catchment
area of the facility and the people who live there.
 The computer can be used to prepare larger scale maps
of entire districts or provinces using a Geographical
Information System (GIS).
 Early action based on knowledge of where clients are
found can be a powerful tool to control outbreaks of
disease.
10/10/2025
By Kidist D.
39
Con…
When do people get sick?
 The monthly DHIS data allows facility staff to graph
conditions and use of services over time and to compare
numbers of cases in different months of the year.
10/10/2025
By Kidist D.
40
Con…
Why do they get sick?
 Social or economic conditions; water, sanitation, diet,
housing, education, and habits like smoking or sexual
practice have more direct influence over health than
health services.
 the DHIS provides information to enable research to be
focused on the most important conditions.
10/10/2025
By Kidist D.
41
Con…
How do we overcome the problems?
 Analysis of the DHIS identifies the common problems,
the age groups that are affected and the places they
occur.
 This gives facility health managers the knowledge to
plan, implement and evaluate activities to overcome
such problems.
10/10/2025
By Kidist D.
42
10/10/2025
By Kidist D.
43
Information Cycle
10/10/2025
By Kidist D.
44
Data quality
 Commonly seen data quality errors
 Incomplete Data: Missing values for critical fields, such
as patient demographics or treatment out comes.
 Inaccurate Data: Errors in data entry, such as incorrect
patient IDs, medication dosages, or diagnostic codes.
 Duplicate Records: Multiple entries for the same patient,
leading to confusion and inconsistencies in treatment
histories.
10/10/2025
By Kidist D.
45
Con…
 Outdated Information: Use of old data that may not reflect
the current health status or treatment protocols.
 Inconsistent Data: Variations in data formats or
terminology, such as different units of measurement or
coding systems.
 Invalid Data: Entries that do not conform to expected
formats, such as dates in the wrong format or impossible
values (e.g., age over 150).
10/10/2025
By Kidist D.
46
Con..
 Poor Documentation: Insufficient or unclear
documentation of data sources, processes, and
changes, making it difficult to trace data quality
issues.
10/10/2025
By Kidist D.
47
Elements of Data Quality
10/10/2025
By Kidist D.
48
End of Chapter
5
4
Tank you

chapter four and Five.pptx..............

  • 1.
    HARAR HEALTH SCIENCESCOLLEGE 10/10/2025 By Kidist D. 1 DEPARTMENT OF MEDICAL LABORATORY SCIENCES Module name: Health Informatics Module code: HInf-M4421
  • 2.
  • 3.
    10/10/2025 By Kidist D. 3 LEARNINGOBJECTIVES  At the end of the chapter you will be able to:  Health Information Systems Overview  Why health information system  Classification of health information system  Health information system reform
  • 4.
    10/10/2025 By Kidist D. 4 HealthInformation Systems Overview  A health information system (HIS) refers to a system designed to manage healthcare data.  This includes systems that collect, store, manage and transmit a patient's electronic medical record (EMR), a hospital's operational management or a system supporting healthcare policy decisions.
  • 5.
    10/10/2025 By Kidist D. 5 HealthInformation Systems(HIS)  WHO: The HIS provides the underpinnings for decision-making and has four key functions:  data generation, analysis and synthesis, and  compilation, communication and use.  The HIS collects data from the health sector and other relevant sectors, analyses the data and ensures their overall quality, relevance and timeliness, and converts data into information for health-related decision-making.
  • 6.
    10/10/2025 By Kidist D. 6 HealthInformation System (HIS)  Health information has been variously described as the “foundation” for better health, as the “glue” holding the health system together, and as the "oil” keeping the health system running.  It is a system that provides specific information support to the decision making process at each level of the health system.
  • 7.
    10/10/2025 By Kidist D. 7 HIS is an integral part of the health system, the operational boundaries of which include:  all resources, organizations and actors that are involved in the regulation, financing, and provision of actions whose primary intent is to protect, promote or improve health. Health Information System (HIS)
  • 8.
    10/10/2025 By Kidist D. 8 Thegoal of HIS  The ultimate objective of a health information system is to produce information for taking action in the health sector.
  • 9.
    10/10/2025 By Kidist D. 9 Whyhealth information system?  Good management is a prerequisite for increasing the efficiency of health services.  Information is crucial at all management levels of the health services.  The system, provides information on past, present and projected future and relevant events inside and outside the organization.  It is required by policy makers, managers, healthcare providers, community health workers.
  • 10.
    10/10/2025 By Kidist D. 10 Classificationof HIS  Classification of Health Information System  Operational Health Information System and  Tactical systems Health Information System
  • 11.
    10/10/2025 By Kidist D. 11 Con.. 1.Operational Systems :- are designed to manage day- to-day activities and processes in healthcare settings.  They focus on real-time operations and data handling.  Key Features:  Real-Time Data Entry: Capture patient information immediately during encounters.  Patient Management: Schedule appointments, manage admissions, and track patient flow.
  • 12.
    10/10/2025 By Kidist D. 12 Con… Billing and Claims Processing: Handle invoicing, insurance claims, and payments.  Clinical Documentation: Maintain accurate and timely clinical records.  Examples:  Electronic Health Records (EHRs)  Laboratory Information Systems (LIS)
  • 13.
    10/10/2025 By Kidist D. 13 Con… 2.Tactical Systems:- support decision-making and strategic planning by analyzing data and generating insights.  Key Features:  Data Analysis: Aggregate and analyze data for performance metrics and population health.  Reporting Tools: Generate reports for quality improvement and regulatory compliance.  Decision Support: Provide clinical decision support tools to enhance care delivery. Examples:- Clinical Decision Support Systems (CDSS),Health Analytics Platforms
  • 14.
    10/10/2025 By Kidist D. 14 Healthinformation system ……
  • 15.
    10/10/2025 By Kidist D. 15 Buildingblocks of health system  The WHO describes health systems in terms of six core “building blocks”: I. Service delivery II. Health workforce III. Health information systems IV. Access to essential medicines V. Financing VI. Leadership/governance
  • 16.
    10/10/2025 By Kidist D. 16 Componentsof Ethiopian HIS  The Health Metrics Network’s “Framework and Standards for Country HIS” describes the six components of a HIS and the standards needed for each. 1. HIS resources  It includes networks (internet access), computers, skilled human power, policy, legislatives, guidelines, software, etc. to ensure a fully functioning HIS.
  • 17.
    10/10/2025 By Kidist D. 17 Componentsof Ethiopian HIS…. 2. Indicators  Indicators need to encompass determinants of health; health system inputs, outputs, and outcomes; and health status.  Indicators in the context of Health Information Systems (HIS) are metrics used to evaluate performance, quality, and outcomes in healthcare.  Examples:- Maternal Mortality Rate, Child Immunization Coverage, Bed Occupancy Rate
  • 18.
    10/10/2025 By Kidist D. 18 Componentsof Ethiopian HIS…. 3. Data sources  Population based (Census, vital Registration, population based survey)  Facility based (Individual records, Service records, Administrative records. 4. Data management  This covers all aspects of data handling: collection, storage, quality-assurance, flow, processing, compilation, and analysis.
  • 19.
    10/10/2025 By Kidist D. 19 Componentsof Ethiopian HIS… 5. Information products.  Data must be transformed into information that will become the basis for evidence and knowledge to shape health action. 6. Dissemination and use.  Dissemination and use of health information are critical for improving health outcomes and informing policy decisions.
  • 20.
  • 21.
    10/10/2025 By Kidist D. 21 Factorsaffecting successful implementation of HIS in the Ethiopia  implementation of HIS can be affected by numerous factors. Some of the factors are:  Proportion of budget spending on ICT is low.  Education and Training of system users (cost of capacity building) is high.  Poor linkage between information sources and limited Information use for decision making.
  • 22.
    10/10/2025 By Kidist D. 22 Factorsaffecting successful implementation of HIS in the Ethiopia ….  Standards in clinical terminology and concerns on data privacy and security.  Challenges of data entry and difficulty in interpreting record with other information sources and systems.  Shortage of ICTs and in adequate skilled human power (HI) for all facilities.  System failure and high maintenance costs.
  • 23.
  • 24.
    10/10/2025 By Kidist D. 24 At the end of the chapter you will be able to:  Introduction to Routine health information system  Information cycle  Data collection, Data processing, Data presentation  Information utilization  Data quality  Health management information system (HMIS in Ethiopia) LEARNING OBJECTIVES
  • 25.
    10/10/2025 By Kidist D. 25 Introduction RHISs are defined as systems that provide information at regular intervals of a year or less to meet predictable information needs.  These include paper-based or electronic health records and facility- and district-level management information systems.  It comprises data collected at regular intervals at public, private and community level heath facilities and institutions.  The data give picture of health status, health service and health resources.
  • 26.
    10/10/2025 By Kidist D. 26 HealthSystems and Health Information Systems  Health system - It also sometimes referred to as health care system , is the organization of people, institutions, and resources that deliver health care services to meet the health needs of target populations.  HIS refers to a system designed to manage healthcare data. This includes systems that collect, store, manage and transmit a patient's EMR, a hospital's operational management or a system supporting healthcare policy decisions.
  • 27.
    10/10/2025 By Kidist D. 27 HealthManagement Information System (HMIS) in Ethiopia  System: A collection of components that work together to achieve a common objective.  Health System: All the activities whose primary purpose is to improve, restore or maintain health.  Information: Meaningful collection of facts or data.  Information System: A system that provides information support to the decision-making process at each level an organization.
  • 28.
    10/10/2025 By Kidist D. 28 Con… Management information system: A formal method of making available accurate and timely information to management that is necessary to facilitate the decision making process and enable the organizations planning, control and operational functions to be carried out effectively.
  • 29.
    10/10/2025 By Kidist D. 29 Con… Health Management Information System: it is an application of the principles of management information system in healthcare systems.  Or HMIS is an info system specially designed to assist in the management and planning of health programs, as opposed to delivery of care.
  • 30.
    10/10/2025 By Kidist D. 30 Con.. HMIS is a system specifically designed to support planning, management, and decision making in health facilities and organizations.  The ultimate goal of the HMIS is to generate quality data and use that data for management decisions there by improve health service provision.
  • 31.
    10/10/2025 By Kidist D. 31 Purposesof HMIS  Routine collection and aggregation of quality health information.  Availing accurate, timely and complete data.  Provide specific information support to health decision making process.  Strengthening the use of locally generated data for evidence based decision making.
  • 32.
    10/10/2025 By Kidist D. 32 Componentsof HMIS  HMIS has two main components: 1. Information management and 2. Use of the information for management purpose.
  • 33.
    10/10/2025 By Kidist D. 33 1.Information management a. Data collection: recording of health data using HMIS data collection tools such as individual and family folder, registers, tally and reporting formats. b. Data processing: is a process of cleaning, entering and aggregation of data. c. Data analysis and presentation: is a process of interpretation and comparison of generated information in the form of sentence, tables and graphs.
  • 34.
    10/10/2025 By Kidist D. 34 2.Using information for management purposes a. Problem identification: identifying problems using key indicators. b. Prioritizing problems: problems identified should be prioritized. c. Decision-making: decide what types of actions need to be taken. d. Action taking: implementing the agreed action.
  • 35.
    10/10/2025 By Kidist D. 35 Con.. e.Monitoring: closely following the progress of the activities. f. Evaluation: assessing the desired result has been achieved.
  • 36.
    10/10/2025 By Kidist D. 36 Con… At national level, the current reformed HMIS is working with 131 standardized indicators that were revised since 2017.  The revised indicators are tracking using the new software adopted called District Health Information System version two (DHIS 2)  Six classical epidemiological questions; who, what, when, where, why and how about the health status of the people will be answered.
  • 37.
    10/10/2025 By Kidist D. 37 TheDHIS Who gets sick?  Information about who gets sick is collected on a set of data collection tools, client cards, registers, tally sheets and data input forms  What conditions?  The DHIS concentrates on diagnoses of local public health importance that are identified in the situation analysis.
  • 38.
    10/10/2025 By Kidist D. 38 Con… Wheredo clients come from?  The DHIS is based upon facility information so that all information can be related to the geographical catchment area of the facility and the people who live there.  The computer can be used to prepare larger scale maps of entire districts or provinces using a Geographical Information System (GIS).  Early action based on knowledge of where clients are found can be a powerful tool to control outbreaks of disease.
  • 39.
    10/10/2025 By Kidist D. 39 Con… Whendo people get sick?  The monthly DHIS data allows facility staff to graph conditions and use of services over time and to compare numbers of cases in different months of the year.
  • 40.
    10/10/2025 By Kidist D. 40 Con… Whydo they get sick?  Social or economic conditions; water, sanitation, diet, housing, education, and habits like smoking or sexual practice have more direct influence over health than health services.  the DHIS provides information to enable research to be focused on the most important conditions.
  • 41.
    10/10/2025 By Kidist D. 41 Con… Howdo we overcome the problems?  Analysis of the DHIS identifies the common problems, the age groups that are affected and the places they occur.  This gives facility health managers the knowledge to plan, implement and evaluate activities to overcome such problems.
  • 42.
  • 43.
  • 44.
    10/10/2025 By Kidist D. 44 Dataquality  Commonly seen data quality errors  Incomplete Data: Missing values for critical fields, such as patient demographics or treatment out comes.  Inaccurate Data: Errors in data entry, such as incorrect patient IDs, medication dosages, or diagnostic codes.  Duplicate Records: Multiple entries for the same patient, leading to confusion and inconsistencies in treatment histories.
  • 45.
    10/10/2025 By Kidist D. 45 Con… Outdated Information: Use of old data that may not reflect the current health status or treatment protocols.  Inconsistent Data: Variations in data formats or terminology, such as different units of measurement or coding systems.  Invalid Data: Entries that do not conform to expected formats, such as dates in the wrong format or impossible values (e.g., age over 150).
  • 46.
    10/10/2025 By Kidist D. 46 Con.. Poor Documentation: Insufficient or unclear documentation of data sources, processes, and changes, making it difficult to trace data quality issues.
  • 47.
  • 48.
  • 49.