The chapter outlines an Islamic problem-solving framework based on hadiths and Quranic principles. The framework emphasizes intentions, avoiding religious innovation, clarifying lawful and unlawful matters, prioritizing avoiding harm over benefits, and identifying alternative solutions. The framework faces issues with managers not practicing Islamic ideals fully in decision-making and with identifying consequences and harm. A case study on Ford is presented to demonstrate applying the model.

1. Chapter 3
Problem Solving Islamic
Framework
PROFESSOR BAKER AHMAD ALSERHAN

2. The framework is based on the following
Ahadiths
All actions are by intentions
Religious innovation is strictly prohibited
The lawful is clear and the unlawful is clear and between the two are doubtful matters about
which not many people are knowledgeable
The religion is the naseehah
What I have forbidden you, stay away from. What I have ordered, do as much as you can.
There is not to be any cause of harm nor is there to be any reciprocating of harm
Repelling harm comes in priority over achieving benefit

3. Identify alternative solutions

4. Problem Solving Islamic Framework

5. Issues in the framework
Muslim Managers hold Islamic Ideals officially but violate them in practice.
‘the intention of managers is not to create a situation of real consultation but
rather to create a feeling of consultation’’ (Ali, 2005, p. 122).
The problem of identifying consequences (harm)

6. Case analysis. Applying the model
Handout case. Ford.

7. A book to Read