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HRM822
Chapter 1
STRATEGIC MANAGEMENT
2
COPYRIGHT © 2016 BY NELSON EDUCATION LTD.
2
Movie Time…
David Ulrich
A Need for Strategic HRM
“If you don't know where you are going, you might
wind up someplace else” (Yogi Berra)
 It is imperative for competitive advantage that policies and
practices related to human capital align with the organization’s
strategic aims
 Ensuring such alignment requires planning or creating a road
map of practice intended to support the achievement of strategy
 HR planning is a strategic activity insofar as it works to ensure
the alignment of human capital/people polices and practices with
organizational goals
COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 3
What Is Strategy?
The formulation of organizational objectives, competitive
scopes, and action plans for gaining advantage
COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 4
Descriptions of Strategy
Strategy:
A declaration of intent
Strategic intent:
A tangible corporate goal; a point of view about the
competitive positions a company hopes to build over a
decade
Strategic planning:
The systematic determination of goals and the plans to
achieve them
COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 5
Descriptions of Strategy
Strategy formulation:
The entire process of conceptualizing the mission of an
organization, identifying the strategy, and developing
long-range performance goals
Strategy implementation:
Those activities that employees and managers of an
organization undertake to enact the strategic plan, to
achieve the performance goals
COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 6
Descriptions of Strategy
Objectives:
The end, the goals
Plans:
The product of strategy, the means to the end
Strategic plan:
A written statement that outlines the future goals of an
organization, including long-term performance goals
Policies:
Broad guidelines to action that establish the parameters or
rules
COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 7
Descriptions of Strategy
Emergent strategy:
The plan that changes incrementally due to
environmental changes
Intended strategy:
The formulated plan
Realized strategy:
The implemented plan
COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 8
The Strategic Process
COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 9
Events that Stimulate Change in
Strategy
 New CEO
 Threat of a change in ownership
 External intervention
 Performance gap
 Strategic inflection point
COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 10
Strategic Types
Basic strategies:
1. Corporate Strategies: Company-wide, focusing on
overall strategy for the organization and all of its
business or interests (e.g. proposed merger)
2. Business Strategies: Focused on specific line of
business and how to make it competitive
COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 11
Corporate Strategies
Organizational-level decisions that focus on long-term survival
Examine questions about which competitive strategy to choose
Examples of restructuring strategies:
•Turnaround strategy: An attempt to increase the viability of an
organization
•Divestiture: The sale of a division or part of an organization
•Liquidation: The termination of a business and the sale of its
assets
•Bankruptcy: A formal procedure in which an appointed trustee in
bankruptcy takes possession of a business’s assets and disposes
of them in an orderly fashion
COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 12
Corporate Strategies
Examples of growth strategies:
•Incremental growth: Can be attained by expanding the
client base, increasing products/services, changing the
distribution networks, or using technology
•International growth: Seeking new customers or markets by
expanding internationally is another growth option
•Acquisition: The purchase of one company by another
•Merger: Two organizations combine resources and become
one
COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 13
The Strategic Planning Process
COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 14
1. Establish the Mission, Vision,
Values
Mission statement:
An articulation of the purpose of the organization and the value it
creates for customers
Vision statement:
The basic beliefs that govern individual and group behaviour in an
organization
Values:
The basic beliefs that govern individual and group behaviour in an
organization
COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 15
2. Develop Objectives
The management team develops short-term objectives to
realize its high-level mission, vision, and value
Objectives are an expression, in measurable terms, of what
an organization intends to achieve
Goals can be classified as hard or soft. Hard goals always
include numbers, usually relative to performance last year,
or to competition
COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 16
3. Analyze the External
Environment
Managers must be aware of threats and opportunities in
the external environment
Important to scan the external environment and note the
actual and potential influence of:
•Technology
•Laws and regulations
•Economy
•Sociocultural factors
•Demographics
COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 17
4. Identify the Competitive
Advantage
Identify the characteristics of a firm that enable it to earn
higher rates of profit than its competitors
 Resources that allow firm to perform more effectively or
efficiently than competitors fall into three categories
1. Tangible assets
2. Intangible assets
3. Capabilities
COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 18
Capabilities
Core competencies: Organizational resources and
capabilities that serve as a firm’s competitive advantage
Dynamic capabilities: The ability to adapt and renew
competencies in accordance with a changing business
environment
COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 19
SWOT Analysis
SWOT analysis is a tool for analyzing a company’s resource
capabilities and deficiencies:
• Strengths
• Weaknesses
• Opportunities
• Threats
COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 20
Aldo Shoes Exercise
Aldo Shoes stated business vision is “to make people feel
good, through the products and the service we provide
everyday. We are dedicated to providing Total Customer
Service.” Aldo Shoes Vision & Values
The company’s business strategy is international growth
in creating high quality fashion footwear, leather goods
and accessories.
Using the Porter Model describe Aldo Shoes’ business
competitive position and likely HR Planning implications
…
21
Strengths Weaknesses
Opportunities Threats
22
Aldo Shoes: SWOT Analysis
… and PEST = Political, Economic, Social, & Technology
5. Determine the Competitive
Position
Value proposition: A statement of the fundamental beliefs
of the products or services being offered in the marketplace
Michael Porter made a major contribution to the field of
strategic management by grouping the ways organizations
can compete into five generic competitive strategies (See
video in Learning Module 1)
COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 23
5. Determine the Competitive
Position: Porter’s Five Generic
Competitive Strategies
1. Low-cost provider strategy
2. Broad differentiation strategy
3. Best-cost provider strategy
4. Focused or market niche strategy based on lower cost
5. Focused or market niche strategy based on
differentiation
COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 24
6. Implement the Strategy
Strategy implementation:
The process by which a strategy is put into action
Program:
Outlines the steps or activities necessary to accomplish
the goal
Procedures:
The steps required to get the job done
COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 25
7. Evaluate the Performance
The successful implementation of a strategy is judged by
the ability to meet financial targets such as profits, and the
ability to meet benchmarked ratios of efficiency and
effectiveness
COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 26
Benefits of Strategy Formulation
 Clarity
 Coordination
 Efficiency
 Incentives
 Adjustment Change
 Career Development
COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 27
Errors in Strategic Planning
Relegating the process to official planners, and not
involving executives, managers, and employees, resulting in
no buy-in
Failing to use the plan as the guide to making decisions
and evaluating performance
Failing to align incentives and other HR policies to the
achievement of the strategy
COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 28
29
Movie Time…
Summary of HR Planning
Before you leave……
What is the most important point you learned
today?
What point remains least clear to you?

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Chapter 1A.pptx

  • 1. HRM822 Chapter 1 STRATEGIC MANAGEMENT 2 COPYRIGHT © 2016 BY NELSON EDUCATION LTD.
  • 3. A Need for Strategic HRM “If you don't know where you are going, you might wind up someplace else” (Yogi Berra)  It is imperative for competitive advantage that policies and practices related to human capital align with the organization’s strategic aims  Ensuring such alignment requires planning or creating a road map of practice intended to support the achievement of strategy  HR planning is a strategic activity insofar as it works to ensure the alignment of human capital/people polices and practices with organizational goals COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 3
  • 4. What Is Strategy? The formulation of organizational objectives, competitive scopes, and action plans for gaining advantage COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 4
  • 5. Descriptions of Strategy Strategy: A declaration of intent Strategic intent: A tangible corporate goal; a point of view about the competitive positions a company hopes to build over a decade Strategic planning: The systematic determination of goals and the plans to achieve them COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 5
  • 6. Descriptions of Strategy Strategy formulation: The entire process of conceptualizing the mission of an organization, identifying the strategy, and developing long-range performance goals Strategy implementation: Those activities that employees and managers of an organization undertake to enact the strategic plan, to achieve the performance goals COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 6
  • 7. Descriptions of Strategy Objectives: The end, the goals Plans: The product of strategy, the means to the end Strategic plan: A written statement that outlines the future goals of an organization, including long-term performance goals Policies: Broad guidelines to action that establish the parameters or rules COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 7
  • 8. Descriptions of Strategy Emergent strategy: The plan that changes incrementally due to environmental changes Intended strategy: The formulated plan Realized strategy: The implemented plan COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 8
  • 9. The Strategic Process COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 9
  • 10. Events that Stimulate Change in Strategy  New CEO  Threat of a change in ownership  External intervention  Performance gap  Strategic inflection point COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 10
  • 11. Strategic Types Basic strategies: 1. Corporate Strategies: Company-wide, focusing on overall strategy for the organization and all of its business or interests (e.g. proposed merger) 2. Business Strategies: Focused on specific line of business and how to make it competitive COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 11
  • 12. Corporate Strategies Organizational-level decisions that focus on long-term survival Examine questions about which competitive strategy to choose Examples of restructuring strategies: •Turnaround strategy: An attempt to increase the viability of an organization •Divestiture: The sale of a division or part of an organization •Liquidation: The termination of a business and the sale of its assets •Bankruptcy: A formal procedure in which an appointed trustee in bankruptcy takes possession of a business’s assets and disposes of them in an orderly fashion COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 12
  • 13. Corporate Strategies Examples of growth strategies: •Incremental growth: Can be attained by expanding the client base, increasing products/services, changing the distribution networks, or using technology •International growth: Seeking new customers or markets by expanding internationally is another growth option •Acquisition: The purchase of one company by another •Merger: Two organizations combine resources and become one COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 13
  • 14. The Strategic Planning Process COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 14
  • 15. 1. Establish the Mission, Vision, Values Mission statement: An articulation of the purpose of the organization and the value it creates for customers Vision statement: The basic beliefs that govern individual and group behaviour in an organization Values: The basic beliefs that govern individual and group behaviour in an organization COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 15
  • 16. 2. Develop Objectives The management team develops short-term objectives to realize its high-level mission, vision, and value Objectives are an expression, in measurable terms, of what an organization intends to achieve Goals can be classified as hard or soft. Hard goals always include numbers, usually relative to performance last year, or to competition COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 16
  • 17. 3. Analyze the External Environment Managers must be aware of threats and opportunities in the external environment Important to scan the external environment and note the actual and potential influence of: •Technology •Laws and regulations •Economy •Sociocultural factors •Demographics COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 17
  • 18. 4. Identify the Competitive Advantage Identify the characteristics of a firm that enable it to earn higher rates of profit than its competitors  Resources that allow firm to perform more effectively or efficiently than competitors fall into three categories 1. Tangible assets 2. Intangible assets 3. Capabilities COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 18
  • 19. Capabilities Core competencies: Organizational resources and capabilities that serve as a firm’s competitive advantage Dynamic capabilities: The ability to adapt and renew competencies in accordance with a changing business environment COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 19
  • 20. SWOT Analysis SWOT analysis is a tool for analyzing a company’s resource capabilities and deficiencies: • Strengths • Weaknesses • Opportunities • Threats COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 20
  • 21. Aldo Shoes Exercise Aldo Shoes stated business vision is “to make people feel good, through the products and the service we provide everyday. We are dedicated to providing Total Customer Service.” Aldo Shoes Vision & Values The company’s business strategy is international growth in creating high quality fashion footwear, leather goods and accessories. Using the Porter Model describe Aldo Shoes’ business competitive position and likely HR Planning implications … 21
  • 22. Strengths Weaknesses Opportunities Threats 22 Aldo Shoes: SWOT Analysis … and PEST = Political, Economic, Social, & Technology
  • 23. 5. Determine the Competitive Position Value proposition: A statement of the fundamental beliefs of the products or services being offered in the marketplace Michael Porter made a major contribution to the field of strategic management by grouping the ways organizations can compete into five generic competitive strategies (See video in Learning Module 1) COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 23
  • 24. 5. Determine the Competitive Position: Porter’s Five Generic Competitive Strategies 1. Low-cost provider strategy 2. Broad differentiation strategy 3. Best-cost provider strategy 4. Focused or market niche strategy based on lower cost 5. Focused or market niche strategy based on differentiation COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 24
  • 25. 6. Implement the Strategy Strategy implementation: The process by which a strategy is put into action Program: Outlines the steps or activities necessary to accomplish the goal Procedures: The steps required to get the job done COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 25
  • 26. 7. Evaluate the Performance The successful implementation of a strategy is judged by the ability to meet financial targets such as profits, and the ability to meet benchmarked ratios of efficiency and effectiveness COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 26
  • 27. Benefits of Strategy Formulation  Clarity  Coordination  Efficiency  Incentives  Adjustment Change  Career Development COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 27
  • 28. Errors in Strategic Planning Relegating the process to official planners, and not involving executives, managers, and employees, resulting in no buy-in Failing to use the plan as the guide to making decisions and evaluating performance Failing to align incentives and other HR policies to the achievement of the strategy COPYRIGHT © 2016 BY NELSON EDUCATION LTD. 28
  • 30. Before you leave…… What is the most important point you learned today? What point remains least clear to you?