Cerner's i.s.h.med model experience provides an optimized electronic health record (EHR) to enhance healthcare delivery through accelerated deployment and focused clinical value. It includes robust functionalities and clinical templates, alongside a comprehensive methodology for implementation and adoption support. Cerner's experienced team ensures that organizations realize the full benefits of the EHR while driving continuous improvement in patient care and operational efficiency.

1. Model Experience
The optimal EHR, built for today and tomorrow.
Cerner i.s.h.med
EXECUTIVE SUMMARY|JANUARY 2019

2. Benefits
• Rich content
• Accelerated deployment
methodology
• Increased speed to value
• Projects focused on
clinical value not technical
challenges
• Improved adoption
• Transformation Change
package included
• Supported by experienced
Cerner staff
i.s.h.med Model Experience
Executive overview
Digitalisation is an essential step towards improving
quality and effectiveness of healthcare, but success
relies on more than just technology. Model Experience
is Cerner’s recommended approach to implementing
i.s.h.med that will help you transform the way
your clients deliver care, while ensuring maximum
benefits for their patients and their organisation.
As a starting point, we encourage you to take Model Foundation - an
integrated Electronic Health Record (EHR) that spans the patient journey.
Foundation is the base for your client’s digital transformation. Built on
i.s.h.med - it provides an optimised EHR that includes recommended
workflows and templates, supported by a rich set of documentation and
guidance from Cerner’s highly trained consultants and clinically experienced
staff to support your deployment.
Implementation and adoption of the recommended clinical workflows
included in Foundation will ensure that your clients start to see clinical and
patient safety benefits across their organisation as early as possible.
Model Experience comprises of:
• Clinically rich templates
• Project plans and business blueprints
• Training and guidance for your implementation team
• Clinicial Transformation & learning adoption support
A world-class EHR as standard
The Model Foundation EHR provides a rich set of functionalities derived
from a comprehensive template, built specifically for i.s.h.med. It includes
extensive, out-of-the-box functionality that supports all key clinical
processes within the hospital, refined by the experience of clients using
i.s.h.med solutions around the globe and brought to you by Sierra, a proven
and trusted partner.
The core clinical workflows will provide benefits across all areas of the
hospital from the outset, and provide a platform to support the
implementation of specialty and additional content in later phases.
Solutions
Foundation provides an extensive set of funtionality in the following areas:-
• Patient groups
• Patient information
• Ordering
• Appointment planning
• Examination and lab results
• Clinical documentation
• Diagnosis and case processing
• Discharge management
• Billing
• Clinical evaluations
• Administration
• Smart medication
• Physician ordering
• Nursing
• Vitial signs
• Smart chart
• Lines & fluids
• Pathways
• Surgery
• Surgery scheduling
• Radiology
900+ nurses
work at Cerner worldwide
28,000+
Cerner associates
focused on healthcare

3. Foundation also includes a rich set of clinical templates.
This preconfigured package, covers the key clinical
processes found in a hospital.
Templates are available to cover following areas:-
Venues
• Emergency process
• Outpatient process
• Inpatient process
• Day Hospital
Clinical Processes
• CPOE
• Nursing
• Surgery process
• Ancillary departments
Departmental Solutions
• Pharmacy
• Transport
Integration
• Laboratory
• Radiology
• Pharmacy dispensing
Clinical Documentation
• Clinical documentation
• PMD toolkit
Services
To give you and your clients the best go-live
experience and keep costs down, we provide
project documentation that supports an accelerated
deployment methodology for implementing the EHR,
as well as additional services to help ensure maximum
engagement and adoption.
Once live, your clients can leverage tools and services
to drive continuous improvements that contribute to
their strategic goals.
Project Documentation
i.s.h.med Model Experience comes complete with
project plans and business blueprints to allow your
implementation efforts to be focused on configuring
local information and engagement and adoption
activities. This reduces the time and resource demand
of implementation and accelerates benefits realisation.
Implementation Methodology
Cerner’s methodology covers all aspects, from
early engagement, setting the scene and laying the
groundwork for change; current state workflow analysis
and deployment activities; communication and training
through to realised benefits and the mechanism for
sustaining results.
The deployment framework used for your
implementation process has six stages. These stages
guide the entire project team to achieve the benefits
your client’s vision requires.
From organisational change management to user
training and ongoing support, the utmost attention is
given to adoption and user satisfaction.
With our Model Experience, you receive new workflows
and technology engineered to deliver and sustain wide
adoption and user satisfaction.
Training and Education
A comprehensive training package is included to ensure
that all team members have a clear understanding of
the scope of the functionality available in the system
and the best approach for successful implementation.
Installation of Model System
Experienced team members will install the Model
System and ensure that the initial configuration settings
are correctly built.
Catalogue Services and Content Mapping
To accelerate the implementation we will undertake
the creation of the necessary catalogues and mapping
of the Model System to the Patient Management and
Revenue Cycle Management solutions.
Implementation Support
To ensure that you are on the path to deliver a
successful project, our team members will make a
number of site visits at key stages in the project. Their
expertise and experience will guide you as the project
develops to help ensure that the deployment will give
your clients the benefits they need to support their
future road map.
Transformational Change
Clinical transformation, the systematic review of existing
processes and practices during implementation of IT
clinical systems, is key to delivering the benefits of new
technology and maximising adoption. Cerner provides
the expertise and template strategy to assist you and
the client’s organisation in the delivery of an effective
clinical transformation programme. This programme
will enable your clients to realise the benefits from their
investment in technology.
Cerner will provide support from clinical transformation
specialists, who will work in partnership with you and
key leaders in your clients organisation. Together, they
will create and execute a strategic, clinically-focused
road map and to ensure the Foundation EHR is used
to the best of its capabilities, helping to identify
opportunities to drive optimisation along the journey.
Cerner’s Learning and Adoption teams will provide
experienced associates to guide you and your clients as
they develop and execute a strategy to ensure that staff
can confidently and competently use their new EHR.
Focused on engagement, communication and learning,
the Cerner team will provide input on governance,
approaches and will support the execution of strategy
at key points in the project.
This combination of a rich and robust Foundation
system, supported by good documentation and
specialist guidance from experienced Cerner associates
make i.s.h.med Model Experience the best choice for
you and your clients.

4. www.cerner.com/ishmed
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