Central Collision Centers is a family-owned automotive repair business with 5 locations that has been operating since 1981. Their mission is to provide high-quality customer service and a positive work environment for employees. They operate both traditional collision centers and an Express location that focuses on same-day repairs for minor issues. The company aims to be the top choice for customers and employees in their market through quality repairs, reduced cycle times, and an emphasis on environmental sustainability.

2. Our Mission Central Collision Centers exists: To provide a high quality automotive repair in the most efficient manner possible To “WOW” our customers with exceptional customer service To provide a positive work environment built around open communications, employee involvement, career advancement and collaborative teamwork

3. Our Goal Provide the highest quality customer service Operational excellence Best-in-class vehicle repair quality We will achieve this goal through employee development and education, making us the employer and service provider of choice in our markets served.

4. Our History Founded by Mike and Nancy Caruso in 1981 1981 Peotone facility opened 1995 Mokena facility opened 1999 Crete facility opened 2003 New Lenox facility opened 2007 Oak Forest facility opened 2008 CENTRAL EXPRESS opened

5. Central Collision Centers General Manager: Mike Fitzpatrick Oversees facility operations for all 5 Central locations Central Employee for 21 years 27 years of industry experience Owner: Mike Caruso Founded Central Collision in 1981 40 years of industry experience

6. Central Collision Center of Peotone Established 1981 ` 12,000 square foot facility Location : 216 S. Harlem Avenue Peotone, IL 60468 (708) 258-6997 Peotone Facility Manager: Dan Bloechl - 28 years industry experience

7. Central Collision Center of Mokena Established 1995 ` Mokena Facility Manager: George McHenry - 30 years industry experience 35,000 square foot facility (currently 20,000 utilized) Location : 9646 W. 196 th Street Mokena, IL 60448 (708) 478-6520

8. Central Collision Center of Crete Established 1999 ` Crete Facility Manager: Pat Quinlan - 34 years industry experience 10,500 square foot facility Location : 1048 Main Street Crete, IL 60417 (708) 672-3339

9. Central Collision Center of New Lenox Established 2003 ` New Lenox Facility Manager: Jim Reed - 24 years industry experience 8,500 square foot facility Location : 114 Oak Street New Lenox, IL 60451 (815) 463-1235

10. Central Collision Center of Oak Forest Established 2007 ` Oak Forest Facility Manager: Tony Wowczuk - 29 years industry experience 20,000 square foot facility Location : 15232 S. Oak Park Avenue Oak Forest, IL 60452 (708) 429-0818

11. Located next to Central Collision Center of Oak Forest: 15232 S. Oak Park Avenue, Oak Forest, IL 60452

12. The Next Level in Vehicle Repair Management Rapid repair with a commitment to superb quality Best in market cycle time Superior Quality and CSI levels Speed + Quality = Total Customer Satisfaction

13. Our Goal: To provide same day and 24-hour, high quality rapid collision repair service while reducing cycle times and managing severity. EXPRESS

14. Established 2008 4,000 square foot facility Location : 15232 S. Oak Park Avenue Oak Forest, IL 60452 (708) 429-0818 Central Express Manager: Michael A. Caruso EXPRESS Established 2008

15. Same day service : In by 10 am out by 5 pm 24 hour service : In by noon out by noon the following day EXPRESS

16. Central Express Guarantee: “ If Central Express confirms your estimate and it is $1,500 or less, up to 12 hours of labor, the correct parts are available and there is no frame or mechanical damage, Central Express will repair your vehicle the same day.” Rapid Repair with Guaranteed Quality Reduced Cycle Times Managed Severity EXPRESS

17. Ideal repairs include but are not limited to: Small hits Minor dents or dings Bumper work Minor cosmetic fixes Paintless Dent Removal Off lease vehicles New car prep EXPRESS

18. Central Collision Centers Oak Forest

19. Location Specialty facility adjacent to Central Collision Center of Oak Forest 15232 S. Oak Park Avenue, Oak Forest, IL 60452 EXPRESS

20. Oak Forest Facility Dual facility - 4,000 sq ft state-of-the-art facility designed for light to moderate hits (Central Express) & 20,000 sq ft facility designed for hard hits (Central Collision Center) Separate estimating bays Highlights EXPRESS Central Express Central Collision Center

21. Oak Forest Facility Insurance company drive-in area with office space Highlights EXPRESS

22. Green Facility This facility opened up using Environmentally-Friendly Waterborne Finishes Reduces VOC emissions by up to 80% Improves air quality for the work environment and the community Reduces hazardous waste Aligns closely with OEM original finish technology for superb color match Part of our overall initiative to transition all Central Collision Center facilities to waterborne finishes allowing us to repair vehicles in an environmentally-responsible way Highlights EXPRESS

23. Production: Lean/linear workflow State-of-the-art equipment Facility Layout: EXPRESS

24. EXPRESS

25. Central Collision Center Why Central Collision Centers? Attractive, customer-friendly facilities Rental cars located onsite Courtesy Valet Pick Up & Delivery 24 Hour Towing Well established brand identity (established since 1981) Easy to “co-brand” with Central Collision We have built our reputation on providing friendly, personalized customer service Our customers and insurance partners have chosen THE BEST repair facility when they have choose Central Collision Centers

26. Central Collision Centers Corporation Family Owned and operated since 1981 High Quality Rapid Repair Managed Severity Superior CSI Written Lifetime Warranty on ALL Paint & Repairs Courtesy Valet Pick Up & Delivery Complete Insurance Handling Rental Cars located ONSITE 24-Hour Towing Service Paintless Dent Removal I-CAR Gold, ASE & ATEG Master Technicians Technology State-of-the-art Paint Matching Computerized Estimating Systems Work on All Makes and Models Environmentally Friendly EXPRESS Same day & 24 hour service Value Proposition:

27. Central Collision Centers For additional information: Call one of our 5 Central Collision Center locations: Peotone: (708) 258-6997 Mokena: (708) 478-6520 Crete: (708) 672-3339 New Lenox: (815) 463-1235 Oak Forest: (708) 429-0818