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From Attribution to Optimization
A Journey into Marketing Mix Modeling
Jim Gianoglio
Founder, Cauzle Analytics
I like big data and I can not lie.
Introductions
Jim Gianoglio
Founder, Cauzle Analytics
I like big data and I can not lie.
(I also like small data.)
Introductions
Key Takeaways:
● How multi-touch attribution
(data-driven or otherwise) is broken.
Key Takeaways:
● How multi-touch attribution (data-driven
or otherwise) is broken.
● An understanding of what MMM is and
how it works.
Key Takeaways:
● How multi-touch attribution (data-driven
or otherwise) is broken.
● An understanding of what MMM is and
how it works.
● Knowing when to use it and the kinds
of questions you can answer with it
Key Takeaways:
● How multi-touch attribution (data-driven
or otherwise) is broken.
● An understanding of what MMM is and
how it works.
● Knowing when to use it and the kinds of
questions you can answer with it
● Knowing when not to use it and the
kinds of questions it won’t help you
with.
Key Takeaways:
● How multi-touch attribution (data-driven
or otherwise) is broken.
● An understanding of what MMM is and
how it works.
● Knowing when to use it and the kinds of
questions you can answer with it
● Knowing when not to use it and the kinds
of questions it won’t help you with.
● Resources for getting started with
MMM.
How multi-touch
attribution (data-driven
or otherwise) is broken.
Admitting you have a
problem is the first step
to solving it.
How MTA is broken
1. Cross-device Browsing
2. Limited Channels
3. Assumes 100% Incrementality
4. User-level Data Reduction
a. Privacy regulations
b. Technology changes
4
100%
incrementality
Already in effect:
● CCPA (California, 1-1-20)
● CPRA (California, 12-16-20)
● VCDPA (Virginia, 1-1-23)
● CPA (Colorado, 7-1-23)
● CTDPA (Connecticut, 7-1-23)
Signed into law, not yet in effect:
● UCPA (Utah, 12, 31, 23)
● ICDPA (Iowa, 1-1-25)
● ICDPA (Indiana, 1-1-26)
● TIPA (Tennessee, 1-1-25)
● MCDPA (Montana, 10-1-24)
● TDPSA (Texas, 7-1-24)
● OCPA (Oregon, 7-1-24)
States that have introduced privacy bills in 2023:
Illinois, Louisiana, Massachusetts, Minnesota, New
Hampshire, New Jersey, New York, North Carolina,
Oklahoma, Pennsylvania, Rhode Island, Vermont
Apple’s Privacy Agenda:
● Sept. 2017 - Intelligent
Tracking Prevention
Apple’s Privacy Agenda:
● Sept. 2017 - Intelligent
Tracking Prevention
● Apr. 2021 (iOS 14.5) - App
Tracking Transparency
Apple’s Privacy Agenda:
● Sept. 2017 - Intelligent
Tracking Prevention
● Apr. 2021 (iOS 14.5) - App
Tracking Transparency
● Sept. 2021 - Mail Tracking
Protection
Apple’s Privacy Agenda:
● Sept. 2017 - Intelligent
Tracking Prevention
● Apr. 2021 (iOS 14.5) - App
Tracking Transparency
● Sept. 2021 - Mail Tracking
Protection
● Sept. 2023 - Link Tracking
Protection
$
$
20% 20% 20% 20% 20%
$
33% 0% 33% 0% 33%
$
0% 0% 50% 0% 50%
$
0% 0% 0% 0% 100%
“Let’s stop wasting our ad budget
on all these other channels, and
focus on email!”
An understanding of what
MMM is and how it works.
MMMs, not M&Ms
What is MMM?
A tool for finding patterns in data
Question:
If you had to predict how much revenue there would be if we spent $100 in Facebook Ads, what would you
answer?
A. $50
B. $200
C. $10,000
D. $0
E. Whatever Facebook says
?
Answer:
B. $200
$200
Answer:
B. $200
$200
Facebook spend (let’s call that ‘x’)
Answer:
B. $200
$200
Facebook spend (let’s call that ‘x’)
Revenue (let’s call that ‘y’)
Answer:
B. $200
$200
Facebook spend (let’s call that ‘x’)
Revenue (let’s call that ‘y’)
It seems that Revenue (y) is a function
of how much we spend on Facebook (x)
Answer:
B. $200
$200
Facebook spend (let’s call that ‘x’)
Revenue (let’s call that ‘y’)
It seems that Revenue (y) is a function
of how much we spend on Facebook (x)
In other words, when we multiply the
Facebook spend by 2, we get the
revenue…
Answer:
B. $200
$200
Facebook spend (let’s call that ‘x’)
Revenue (let’s call that ‘y’)
It seems that Revenue (y) is a function
of how much we spend on Facebook (x)
In other words, when we multiply the
Facebook spend by 2, we get the
revenue…
y = 2x
y = 2 * $100
y = $200
y = 2x + 50
y = ( 2 * $75 ) + 50
y = $200
y = mx + b
y = mx + b
y = 2x + 50
y = mx + b
y = 2x + 50
Revenue FB Spend
Diminishing Returns
AdStock
AdStock
MMM Data
Show example of input data
2 years (weekly), more if monthly, daily is best (can be useful in some cases - like pizza -
otherwise you can always roll up to weekly)
Talk about privacy friendly, future proof from tech changes
What
about
the
data
?
Knowing when to use it and
the kinds of questions you
can answer with it
Marketing Mix Modeling
MMM is used for higher-level understanding of marketing performance and budget
allocation decisions. It can answer questions like the following:
● How should I allocate my marketing budget to optimize conversions?
● How many conversions did each channel actually drive?
● What’s the incremental ROI of each channel?
● What’s the marginal ROI of each channel?
● Have I reached a level of diminishing returns in a channel?
● If I have extra marketing budget, where should I invest it?
● If I need to cut budget, which channels should be reduced and by how much?
● If I increase spend in channel X, how many more conversions will that drive?
What it’s used for
Knowing when not to use it
and the kinds of questions it
won’t help you with
When NOT to use MMM
There’s no silver bullet - MMM isn’t the best solution for every question or activity.
● Daily optimizations within a channel
● Optimizing at too granular of a level (keyword, ad group)
● Long sales cycle (universities, high-priced considered purchases, B2B / ABM)
● Not enough spend (<$1M/year) or not enough channels (<4)
● No variability in spend (channels remain constant, or increase/decrease all at same
time)
Resources for getting
started with MMM.
youtube.com/@MassanalyticsUK
www.mmmhub.org/slack
Thanks!

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Cbuswaw October '23, Marketing Mix Modeling

  • 1. From Attribution to Optimization A Journey into Marketing Mix Modeling
  • 2. Jim Gianoglio Founder, Cauzle Analytics I like big data and I can not lie. Introductions
  • 3. Jim Gianoglio Founder, Cauzle Analytics I like big data and I can not lie. (I also like small data.) Introductions
  • 4. Key Takeaways: ● How multi-touch attribution (data-driven or otherwise) is broken.
  • 5. Key Takeaways: ● How multi-touch attribution (data-driven or otherwise) is broken. ● An understanding of what MMM is and how it works.
  • 6. Key Takeaways: ● How multi-touch attribution (data-driven or otherwise) is broken. ● An understanding of what MMM is and how it works. ● Knowing when to use it and the kinds of questions you can answer with it
  • 7. Key Takeaways: ● How multi-touch attribution (data-driven or otherwise) is broken. ● An understanding of what MMM is and how it works. ● Knowing when to use it and the kinds of questions you can answer with it ● Knowing when not to use it and the kinds of questions it won’t help you with.
  • 8. Key Takeaways: ● How multi-touch attribution (data-driven or otherwise) is broken. ● An understanding of what MMM is and how it works. ● Knowing when to use it and the kinds of questions you can answer with it ● Knowing when not to use it and the kinds of questions it won’t help you with. ● Resources for getting started with MMM.
  • 10. Admitting you have a problem is the first step to solving it.
  • 11. How MTA is broken 1. Cross-device Browsing 2. Limited Channels 3. Assumes 100% Incrementality 4. User-level Data Reduction a. Privacy regulations b. Technology changes 4
  • 12.
  • 13.
  • 15.
  • 16. Already in effect: ● CCPA (California, 1-1-20) ● CPRA (California, 12-16-20) ● VCDPA (Virginia, 1-1-23) ● CPA (Colorado, 7-1-23) ● CTDPA (Connecticut, 7-1-23) Signed into law, not yet in effect: ● UCPA (Utah, 12, 31, 23) ● ICDPA (Iowa, 1-1-25) ● ICDPA (Indiana, 1-1-26) ● TIPA (Tennessee, 1-1-25) ● MCDPA (Montana, 10-1-24) ● TDPSA (Texas, 7-1-24) ● OCPA (Oregon, 7-1-24) States that have introduced privacy bills in 2023: Illinois, Louisiana, Massachusetts, Minnesota, New Hampshire, New Jersey, New York, North Carolina, Oklahoma, Pennsylvania, Rhode Island, Vermont
  • 17. Apple’s Privacy Agenda: ● Sept. 2017 - Intelligent Tracking Prevention
  • 18. Apple’s Privacy Agenda: ● Sept. 2017 - Intelligent Tracking Prevention ● Apr. 2021 (iOS 14.5) - App Tracking Transparency
  • 19. Apple’s Privacy Agenda: ● Sept. 2017 - Intelligent Tracking Prevention ● Apr. 2021 (iOS 14.5) - App Tracking Transparency ● Sept. 2021 - Mail Tracking Protection
  • 20. Apple’s Privacy Agenda: ● Sept. 2017 - Intelligent Tracking Prevention ● Apr. 2021 (iOS 14.5) - App Tracking Transparency ● Sept. 2021 - Mail Tracking Protection ● Sept. 2023 - Link Tracking Protection
  • 21. $
  • 22. $ 20% 20% 20% 20% 20%
  • 23. $ 33% 0% 33% 0% 33%
  • 24. $ 0% 0% 50% 0% 50%
  • 25. $ 0% 0% 0% 0% 100% “Let’s stop wasting our ad budget on all these other channels, and focus on email!”
  • 26. An understanding of what MMM is and how it works.
  • 29. A tool for finding patterns in data
  • 30.
  • 31. Question: If you had to predict how much revenue there would be if we spent $100 in Facebook Ads, what would you answer? A. $50 B. $200 C. $10,000 D. $0 E. Whatever Facebook says ?
  • 33. Answer: B. $200 $200 Facebook spend (let’s call that ‘x’)
  • 34. Answer: B. $200 $200 Facebook spend (let’s call that ‘x’) Revenue (let’s call that ‘y’)
  • 35. Answer: B. $200 $200 Facebook spend (let’s call that ‘x’) Revenue (let’s call that ‘y’) It seems that Revenue (y) is a function of how much we spend on Facebook (x)
  • 36. Answer: B. $200 $200 Facebook spend (let’s call that ‘x’) Revenue (let’s call that ‘y’) It seems that Revenue (y) is a function of how much we spend on Facebook (x) In other words, when we multiply the Facebook spend by 2, we get the revenue…
  • 37. Answer: B. $200 $200 Facebook spend (let’s call that ‘x’) Revenue (let’s call that ‘y’) It seems that Revenue (y) is a function of how much we spend on Facebook (x) In other words, when we multiply the Facebook spend by 2, we get the revenue… y = 2x y = 2 * $100 y = $200
  • 38. y = 2x + 50 y = ( 2 * $75 ) + 50 y = $200
  • 39. y = mx + b
  • 40. y = mx + b y = 2x + 50
  • 41. y = mx + b y = 2x + 50 Revenue FB Spend
  • 45. MMM Data Show example of input data 2 years (weekly), more if monthly, daily is best (can be useful in some cases - like pizza - otherwise you can always roll up to weekly) Talk about privacy friendly, future proof from tech changes What about the data ?
  • 46.
  • 47. Knowing when to use it and the kinds of questions you can answer with it
  • 48. Marketing Mix Modeling MMM is used for higher-level understanding of marketing performance and budget allocation decisions. It can answer questions like the following: ● How should I allocate my marketing budget to optimize conversions? ● How many conversions did each channel actually drive? ● What’s the incremental ROI of each channel? ● What’s the marginal ROI of each channel? ● Have I reached a level of diminishing returns in a channel? ● If I have extra marketing budget, where should I invest it? ● If I need to cut budget, which channels should be reduced and by how much? ● If I increase spend in channel X, how many more conversions will that drive? What it’s used for
  • 49. Knowing when not to use it and the kinds of questions it won’t help you with
  • 50. When NOT to use MMM There’s no silver bullet - MMM isn’t the best solution for every question or activity. ● Daily optimizations within a channel ● Optimizing at too granular of a level (keyword, ad group) ● Long sales cycle (universities, high-priced considered purchases, B2B / ABM) ● Not enough spend (<$1M/year) or not enough channels (<4) ● No variability in spend (channels remain constant, or increase/decrease all at same time)
  • 54.