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CASEIT 2025-BBAICT-CASE1-WELL HEALTH .pptx
- 1. SLIDESMANIA.CO Ayman A, AurunB, Blake P, Brendan M.
- 2. SLIDESMANIA.CO 01 - Introduction 02 - Recommendation 04- Q/A Period 03 - Implementation
- 3. SLIDESMANIA.CO ●Sarah ●2 Children ●Full-time Job ●Needsa new family doctor ●Long wait ●Desperation
- 4. SLIDESMANIA.CO Sarah's issue ● 900,000residents in British Columbia lack a family physician ● 50% of provider time is spent on manual, non-digital, and non-automated tasks. ● 50%+ of providers attribute burnout due to manual tasks Well Health Technologies Corp: A healthcare company. WELL Health Technologies. (2022, August 24). https://well.company/ Canseco, M. (2024, October 9). British columbians worried about shortage of doctors and nurses. Research Co. https://researchco.ca/2024/10/09/care-education-bc/
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- 6. SLIDESMANIA.CO A brief backgroundof Well Health Technologies Corp and our key findings found in the Case. Introduction.
- 7. SLIDESMANIA.CO Overview • Digital healthsolutions and healthcare technology Industry Focus • To improve healthcare accessibility and efficiency through innovative digital tools Mission
- 8. SLIDESMANIA.CO Overview – KeyServices • Network of healthcare clinics providing in- person services Physical Clinics • Remote healthcare solutions through telemedicine and digital consultations Telehealth and Digital Platforms • Digital management systems for efficient patient data handling Electronic Medical Records (EMR)
- 9. SLIDESMANIA.CO Key Findings Rapid Growthin Digital Health: ○WELL Health is positioned as a leader in Canada’s digital health sector, capitalizing on the demand for remote healthcare services. ○Innovative Technology Adoption: ■Telemedicine: ●Increases healthcare accessibility, especially in underserved areas
- 10. SLIDESMANIA.CO Key Findings ■EMR Systems: ●Streamlinesclinic and practice management, enhancing efficiency ■Data Security ●Emphasis on cybersecurity to protect sensitive patient information
- 11. STRENGTHS WEAKNESSES OPPORTUNITIES THREATS SWOTANALYSIS ＋ Market Leader in Digital Health ＋ Diverse Service Offerings ＋ Strategic Acquisitions ＋ Data Security Focus ＋ Reliance on Canadian Market ＋ Integration Complexity — Regulatory Challenges — Intense Competition — Cybersecurity Risks ＋ Growing Demand for Telehealth ＋ International Expansion ＋ Technological Advancements
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- 13. SLIDESMANIA.CO Key Recommendations 1. ExpandTelehealth Services: Prioritize growth in underserved rural areas to enhance access to healthcare. 2. Integrate AI-Driven Electronic Medical Records (EMR): Utilize AI for data processing to streamline clinic operations and reduce manual labor for healthcare providers. 3. Focus on Cybersecurity: Invest in robust cybersecurity measures to protect patient data, maintain compliance, and mitigate potential breaches. 4. Provider Training Programs: Conduct workshops and provide ongoing support to ensure seamless adoption of digital health tools by healthcare professionals. 5. Marketing and Outreach Initiatives: Increase awareness and promote digital healthcare services, targeting diverse populations and demographics.
- 14. SLIDESMANIA.CO Risk Management Risk Likelihood (1-10) Impact (1- 10) Severity Score MitigationStrategies Cybersecurity Breach 7 9 63 Regular security audits, investing in advanced cybersecurity technologies, and compliance with data protection regulations. Resistance to New Technology Adoption 6 7 42 Implement robust training programs and offer 24/7 support for healthcare providers transitioning to new systems. Regulatory Changes 5 8 40 Continuous engagement with policymakers, adapting systems for new compliance requirements, and building a regulatory task force. Technical System Failures 4 8 32 Build redundancy into system infrastructure and implement regular maintenance schedules to minimize downtime. Cost Overruns 5 6 30 Strict budget management, regular cost reviews, and phased deployment to control expenses.
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- 16. SLIDESMANIA.CO Key Performance Indicators (KPI) TelehealthUsage Growth: ● Goal: 50% increase in telehealth consultations within 1 year. ● Measurement: Monthly telehealth consultation counts. Patient Satisfaction: ● Goal: Achieve an 85%+ satisfaction rate with telehealth services. ● Measurement: Patient feedback surveys post-consultation. Provider Adoption: ● Goal: 80% adoption rate of WELL Health’s EMR systems. ● Measurement: EMR usage data from affiliated providers.
- 17. SLIDESMANIA.CO Key Performance Indicators (KPI)Continued Patient Wait Times: ● Goal: Reduce wait times by 20% within 6 months. ● Measurement: Average patient wait time records. Revenue from Digital Services: ● Goal: 30% year-over-year growth in digital health revenue. ● Measurement: Quarterly revenue from digital services.
- 18. SLIDESMANIA.CO Timeline for Implementation Q1 Launch pilottelehealth services in select rural areas. Q2 Deploy AI tools in EMR and conduct provider training. Q3 Expand full telehealth and AI-EMR rollout across all regions. Q4 Evaluate results, refine strategies, and complete final reporting.
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- 20. SLIDESMANIA.CO Pricing Telehealth Expansion: $250,000 ●Infrastructure setup and initial consultations in rural areas. AI Integration for EMR: $175,000 ● Development and deployment of AI tools. Provider Training: $75,000 ● Workshops and support for healthcare providers. Cybersecurity: $100,000 ● Data protection and compliance measures. Marketing & Outreach: $50,000 ● Promotional efforts to increase telehealth awareness. Total: $650,000
- 21. SLIDESMANIA.CO We will continueto the Q/A portion
- 22. SLIDESMANIA.CO References ● Well HealthTechnologies Corp: A healthcare company. WELL Health Technologies. (2022, August 24). https://well.company/ ● Canseco, M. (2024, October 9). British Columbians worried about shortage of doctors and nurses. Research Co. https://researchco.ca/2024/10/09/care-education-bc/ ● McKinsey & Company: Digital health adoption and EMR integration insights. (2023). McKinsey Digital Health Insights Report. https://www.mckinsey.com/digitalhealth2023 ● Canadian Institute for Health Information: Demand for telehealth in rural communities. (2024). CIHI Telehealth Report. https://www.cihi.ca/en ● Healthcare Information and Management Systems Society (HIMSS): Cybersecurity in digital healthcare. (2023). HIMSS Report on Data Protection. https://www.himss.org/
Editor's Notes
- #7 "WELL Health Technologies operates at the forefront of a crucial and evolving sector: digital health solutions. With healthcare demands rising, WELL Health focuses on leveraging technology to address key challenges in the industry. Their work centers around digital transformation within healthcare, specifically in Canada, by combining healthcare expertise with technological innovation. What does this mean in practice? WELL Health is focused on making healthcare more accessible, efficient, and secure. They understand that today’s healthcare needs go beyond traditional clinical settings. Patients want options that offer flexibility, especially through digital tools that bring healthcare to them, no matter their location. This brings us to their mission. At its core, WELL Health aims to empower healthcare providers and enhance patient care through technology. Their mission is not just about offering services; it’s about enabling meaningful change in how people experience healthcare. They’re dedicated to removing barriers, whether those are geographic, technological, or logistical, so that quality care is within everyone’s reach. By pursuing this mission, WELL Health is not only serving current healthcare needs but also preparing for the future. Their commitment to innovation, like telemedicine and electronic medical records, reflects a belief that healthcare can be faster, more convenient, and more connected. Through each initiative, WELL Health is reshaping the healthcare landscape, one technological advancement at a time. In summary, WELL Health’s focus and mission are a powerful response to today’s healthcare demands. By uniting technology with compassionate care, they’re driving a transformation that makes healthcare better for both providers and patients alike."
- #8 WELL Health is transforming healthcare by bridging traditional in-person services with cutting-edge digital solutions. Their key services reflect a commitment to making healthcare more accessible, efficient, and secure. Firstly, WELL Health operates a network of physical clinics, which provide high-quality, in-person care. These clinics allow patients to access trusted healthcare professionals in a familiar environment, catering to those who prefer face-to-face consultations or need physical examinations. But that’s just one part of their approach. To expand access and flexibility, WELL Health has also developed a robust telehealth and digital platform. This service allows patients to consult with healthcare providers from virtually anywhere, ensuring that location isn’t a barrier to receiving quality care. Telehealth has been particularly valuable for those in remote or underserved areas, or for patients with mobility challenges. Through this platform, WELL Health has increased healthcare accessibility across Canada. Another core service is their Electronic Medical Records (EMR) systems. EMR technology is designed to help healthcare providers manage patient information seamlessly. By digitizing patient records, WELL Health makes it easier for healthcare teams to access and share critical information. This streamlining of data not only saves time but also reduces errors, leading to better patient outcomes. So, in summary, WELL Health’s key services reflect their mission: providing a holistic blend of in-person and digital care, utilizing modern technology to make healthcare more accessible and efficient for everyone."
- #11 "When it comes to WELL Health Technologies, one of the most notable strengths is their role as a market leader in digital health. In Canada’s growing digital healthcare sector, WELL Health has secured a strong position by providing a balanced blend of both in-person and online services. This approach has allowed them to meet a diverse range of patient needs, whether it’s through a visit to a clinic or a convenient telehealth consultation. Being able to cater to multiple types of healthcare access points is a significant competitive edge that sets WELL Health apart. Another strength is their diverse service offerings. WELL Health combines physical clinics, telemedicine, electronic medical records (EMR) systems, and cybersecurity solutions all under one roof. This integrated service model doesn’t just add value to patients but also to healthcare providers who benefit from streamlined systems and comprehensive support. This diversity in services allows WELL Health to build a loyal client base and create a well-rounded healthcare experience for everyone involved. A major part of WELL Health’s strategy has been their aggressive acquisition plan. Through strategic acquisitions, they’ve not only expanded their offerings but also enhanced their capabilities and reach. By acquiring companies with expertise in areas like cybersecurity or data analytics, WELL Health continues to add new dimensions to their services. This approach has helped them grow quickly and become a stronger, more versatile player in the digital healthcare space. Finally, one of WELL Health’s core strengths is their focus on data security. In today’s digital world, protecting patient information is paramount. WELL Health has made significant investments in cybersecurity measures to ensure that sensitive patient data is secure. This emphasis on data protection not only builds trust with healthcare providers and patients but also positions WELL Health as a responsible leader in the healthcare industry, where data privacy is critical. In summary, WELL Health’s strengths lie in their market leadership, diverse service offerings, strategic growth through acquisitions, and commitment to data security. These strengths enable WELL Health to continue evolving and expanding their impact on the healthcare industry."