The document discusses a case study about improving systems at Hoosier Burger. Demand is high, creating issues like long wait times for customers and stock-outs of inventory. The owners Bob and Thelma have stressed the need for better inventory control, customer ordering, and management reporting systems to address these problems. They believe a new information system could help in areas like inventory management, marketing, customer service, and food preparation. The project team is also considering implementing a point-of-sale system.