Carol Hart Metzker has over 15 years of experience leading community development projects focused on human trafficking/modern slavery, health, and education/literacy in countries including the US, India, Nepal, Ghana, and Honduras. She has consulted for anti-trafficking organizations, developed projects for survivor centers, and given over 45 presentations annually as a speaker on human trafficking. Metzker also has experience with health initiatives such as polio eradication in India and establishing a blood analysis lab in Honduras. She has served on grant committees and taught in Ghana. Metzker holds a Master's degree and has received honors including a Writer in Residence position and community service awards for her humanitarian work.

1. Carol Hart Metzker
1109 Forsythe Lane, West Chester, PA 19382
610-793-4387; www.serveforsuccess.com; carol@serveforsuccess.com
PROFESSIONAL HIGHLIGHTS
 Experience in group and project leadership for local and international community
development projects in human trafficking/modern slavery, health, and literacy. Perspectives
of grant recipient/project leader, grant decision maker, and individual donor.
 Skills in public and interpersonal communication through presentations and publications to
diverse audiences and stakeholders including businesses, government agencies, non-profit,
civic and educational organizations, and the media. Track record of working successfully in
highly collaborative professional and volunteer capacities.
 Experience and passion for problem-solving—from fact-finding, strategy and solution
implementation to progress/project evaluation—in areas of human trafficking, health and
education/literacy in U.S., India, Nepal, Ghana, and Honduras.
Human Trafficking/ Modern Slavery Abolishment and Survivor Support
 Community Outreach/Education Consultant to the Salvation Army’s New Day to Stop
Trafficking Program, July 2015-present.
 Led projects for rescued-slave/sex-trafficking-victim centers in India (Bal Vikas Ashram,
Punarnawa Ashram), U.S. (Dawn’s Place, Covenant House, New Day Women’s Drop-In
Center) and Nepal (Asha Nepal/Shakti Samuha), 2009 - present. Project development,
fundraising, on-site visits, and accountability reports.
 Speaker/educator – Presentations (avg. 45/year since 2013) to civic, business and faith-
based organizations; colleges and schools healthcare and social service professionals;
elected officials and general public. Presented at Rotary International’s first convention to
address human trafficking, Sydney, AUS, 2014. Media interviews with NPR NewsWorks
Tonight, “Capitol Update,” local radio PA and CA, and various printed publications.
 Author, Facing the Monster: How One Person Can Fight Child Slavery (2012)
 Anti-HT organization memberships: Chester County Anti-Human Trafficking Coalition,
2012-present (steering committee 2013-2015,). Rotarian Action Group Against Child
Slavery, founding member 2009-present. Quaker End Modern Slavery Working Group,
leader, 2012-present. Dawn’s Place Circle of Friends, founder, 2011-present.
Health
 Polio Eradication – Rotary District 7450 Polio Chair, 2009-2011; Rotary NID Team
Leader of multi-national groups to immunize children in India against polio, 2004, 2010.
 Non-clinical leader of American medical professionals and project managers furnishing a
blood analysis lab, project development phase, Honduras, 2008.
Community Project Development
 Grant decision committee member, Willistown Friends Meeting Trust, 2007-2013 (co-
chair 2013). Updated goals and criteria to align trust’s charter with economic

2. environment and organized decision-making process. Responsible for reviewing grant
applications, conducting due diligence, and ensuring completion of projects and recipient
accountability.
 Grant decision committee member, Quaker Trust Fund - The Female Association, 2012 –
present. Responsible for identifying organizations and projects that meet Trust’s goals,
conducting due diligence, and ensuring recipient accountability.
Education/Literacy
 Teacher, Heritage Academy, developing village of Breman Essiam, Ghana, July-August
2007.
 Initiator/Leader, Chester County family literacy projects, 2010-2013.
Writing, Editing and Communication Consulting - Success Services, Inc. (formerly Outcomes),
1999-present.
 Contributing editor, The Women’s Journal, Chester County edition, 2010 – Jan. 2015.
 Contributing editor, Investor Relations Update, 2001-2010. Conducted research,
interviewed financial community representatives and academicians to write best practices
for companies’ communication surrounding stock.
 Published articles in Global CEO, Ode, The Rotarian, Journal of Organizational Change
Management and others. Subjects: innovation, leadership, corporate social responsibility,
polio eradication, business outsourcing, community service and others.
 Co-authored book, Appreciative Intelligence: Seeing the Mighty Oak in the Acorn
(Berrett-Koehler, 2006). Published in 5 languages. Harvard Business Review’s 2006
Reading List. Presentations in the U.S., Australia and Ghana.
 Writer and interviewer for two research projects at George Mason University.
o Learning from the Indian Development Experience, sponsored by the U.S. National
Science Foundation. Interviewed top Indian companies and their U.S. clients to determine
nature of cross-cultural collaboration, 2002-3.
o Cyber Environment for Organizational Adaptability. LUCITE. Researched knowledge-
sharing methods of Fortune 1000 companies, 2001.
HONORS
The Mesa Refuge (California) Writer in Residence, April 2014. First writer on the subject of
human trafficking.
WCPL Literacy Hero Award, Local Author, 2013.
Service Above Self Award, 2009-2010, Rotary International’s highest award for an individual’s
humanitarian service. Paul Harris Fellow, 2005. WCPL Literacy Hero Award, 2013. Hodges-
Stokes Community Service Award, 2014.
EDUCATION
Master of Science in Social and Organizational Learning, George Mason University, Fairfax, Virginia.
Graduated with highest distinction.
Bachelor of Science in Communication Disorders, the Pennsylvania State University, University Park,
PA. Graduated with highest distinction.

3. List of publications and presentations upon request.