Value Proposition canvas- Customer needs and pains
Carl Barnes - Resume 2011
1. Carl Barnes Resume
Background
I am a director at Intellisense Pty Ltd and have 21+ years experience within
the IT industry, spanning many industrial sectors across many countries. I
have progressed from Applications Development, Solution Architecting and
Enterprise Application Integration, to Business Analysis and Strategic
Consultancy. My current focus is on Strategy Execution through the
application of the Enterprise Architecture (EA) Discipline. I recently helped
develop an Enterprise Architecture Practice within a national IT Service
Delivery organisation.
I take a holistic and pragmatic approach to Enterprise Architecture, which
creates stakeholder value, elicits executive support, and is embraced by all
its consumers. I take a broad view of Enterprise Architecture, its function
and breadth of ‘touch points’ within an organisation. I believe in ‘just-
enough-architecture’ and offer a blended approach to Enterprise
Architecture Service Delivery, based on current leading industry best
practice methods and frameworks.
This is all underpinned by my proven track record within the Project &
Service Delivery space over many years, including all aspects of the
Certified Practitioner
Software Development Life Cycle (SDLC). In this capacity I have performed
most IT roles and tasks, namely; developer and solution architect, business
analysis and consultant, through to strategic advisor and enterprise
architect.
Associations Key Experience
EA Practice Lead – I was responsible for all aspects of leading an EA
Practice, namely: developing and communicating the EA brand,
marketing and strategy, identifying and developing new EA
Consultancy business opportunities, and all aspects of EA Service
Centre for the
Delivery to our Perth based clients;
Advancement
of the Strategic Consultancy – I able to engage with senior business and IT
Enterprise management teams to help facilitate and elaborate enterprise
Architecture strategies and develop strategic business cases. I am able to articulate
Profession an Enterprise Strategy in the form of Mission/Vision Statements,
Strategic Goals and Objectives, all underpinned by a set of Guiding
Principles;
Establishing EA Capability – I am able to help clients establish an
‘Foundation for Strategy Execution’, that facilitates Business/IT
collaboration, alignment & agility through the establishment of an EA
Capability, Governance Framework and Service Delivery Framework.
This also includes the development of EA Principles, Standards, and
Polices, and the validation & selection of supporting toolsets;
Business IT Collaboration – I am able to help facilitate improved
Business and IT collaboration through the establishment of virtual
Association of
‘business-IT’ working groups. I am able to engage with all levels of the
Open Group Business-IT stakeholder community groups, namely C-Level
Enterprise
executives, Business Leaders/Sponsors, Senior Management Teams,
Architects Business End Users, IT Architects and IT Delivery Teams;
Architecting the Enterprise – I am able to help facilitate the gap
between Strategy and Execution (the ‘Plan -> Build -> Operate’ model),
incorporating integrated EA Processes and Governance with existing
Portfolio/Project/Service Management lifecycles. I am able to help in all
aspects of the EA development lifecycle, namely Vision definition,
Current/Future State elaboration, Solutions and Options Analysis,
WA Enterprise Road Mapping and delivery Governance/Compliance;
Architecture Integrating the Enterprise – I have helped many client organisations
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2. Carl Barnes Resume
Experience - Summary
Company & Role(s) Engagement Client
Intellisense / BroadReach EA Office. WA Police Services (WAPOL)
Enterprise Architect 2011- Present
Contractor / CSC EA Project – Development of Water Corporation
Enterprise Architect strategic Outcomes and Business 2010-2011
Capability Roadmap.
CSG EA Practice - Establish and lead CSG
EA Practice Lead the CSG National EA Practice. 2009-2010
CSG TOGAF Consultancy Services – ISS Group Limited (ISS)
Enterprise Architect TOGAF adoption and 2010
implementation consultancy.
CSG EA Consultancy Services – EA Citic Pacific Mining (CPM)
Enterprise Architect Maturity & Capability, Goals and 2010
Roadmap
CSG Strategic Consultancy Services - Child Australia
Strategic Consultant IT Strategy 2010
CSG Strategic Consultancy Services - Bankwest
Strategic Consultant Enterprise Portal (PeopleSpace 2010
Portal)
CSG Strategic Consultancy Services – Co-Op Bulk Handling (CBH)
Strategic Consultant Strategic Business Case Group
Enterprise Architect 2009-2010
Change Corporation Strategic Consultancy Services – WA Department of the Attorney
Strategic Consultant Strategic Business Case General (DotAG)
2009
Change Corporation EA Consultancy Services – EA WA Department of Environment
Enterprise Architect Framework, including EA and Conservation (DEC)
Methodologies, Skills & 2008-2009
Organisation
Change Corporation / Microsoft Consultancy & Delivery Services - WA DCS Health Services
Business Analysis / Solution Shared Health Records (Proof of 2008
Architect Concept - SHIP Project)
Change Corporation Case Management Services – WA Department of The Attorney
Business Analysis / Solution Case Management System General (DoTAG)
Architect / Team Lead / Senior (PACMAN System). 2008
Developer
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3. Carl Barnes Resume
Change Corporation / Microsoft Enterprise Integration Services – Fortescue Metals Group (FMG)
Enterprise Application Integration Enterprise Application Integration 2007-2008
(EAI) Architect / Business Analysis Platform (CMIS Project).
Change Corporation Enterprise Integration Services – Federal Department of the
Enterprise Application Integration Integrated Security Management Attorney General (AGD)
(EAI) Architect / Team Lead / System (AusCheck Project). 2007
Business Analysis
Change Corporation Enterprise Integration Services – WA Department of Child
Enterprise Application Integration Integrated Child Screening Protection (DCP)
(EAI) Architect / Team Lead / Management System (CSU-MS 2006-2007
Business Analysis Project).
Unisys West Enterprise Integration Services – WA Department of Corrective
Enterprise Application Integration Integrated Case Management Services (DCS)
(EAI) Architect / Team Lead System (CBIS Project). 2005-2006
Unisys West Application Development WA Department of Corrective
Solution Architect / Senior Services – Integrated Court Services (DCS)
Developer Management System (ICMS 2002-2005
Project).
Contractor / Trisdon (Holland) Application Development Trisdon
Solution Architect / Senior Services – Financial management 2001-2002
Developer online trading system.
Contractor / McComm Application Development McComm Communications
Communications (Holland) Services – Computer Telephony 1998-2001
Solution Architect / Senior Integrations (CTI) system.
Developer
Contractor / IBM (Germany) Application Development OTelo
Senior Developer Services – Customer Billing 1997-1998
system.
Contractor / ASCOM Business Application Development ASCOM Business Systems
Systems (Switzerland) Services – Business 1994-1997
Team Lead / Senior Developer Telecommunication Management
system.
Contractor / Siemens Plessey Application Development Government of Finnland
Systems (UK) Services – National Air Traffic 1993-1994
Developer Control (ATC) system.
EDS (UK) Application Development UK Department of Defense
Developer Services – Air Traffic Command & 1989-1993
Control (ATCC) system.
Mobile: +61 407 870 945 | Email: Carl.Barnes@Intellisense.com.au
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4. Carl Barnes Resume
Note: Each listed person below has agreed to be used as a referee for my work in Perth over the past 10 years…
Referee’s – Clients & Colleagues
Referee Relationship Contact Email
Gary Wright (Colleague) Gary was the CSG Consultancy GaryWright@tpg.com.au
CSG - Consultancy Practice Lead Practice Lead and my Line
Manager at CSG.
2010
Christian Thompson (Client) Christian was the client Director of Christian.Thompson@citicpacificm
CP Mining – Director IM Services Information Services at CP Mining ining.com
for my EA Consultancy project.
2010
Mark Kelly (Colleague) Mark was a colleague and peer at Mark.Kelly@intellisense.com.au
Intellisense – Business Architect Change Corporation and CSG on
multiple client engagements,
2010
spanning many years.
Paul Jones (Client) Paul was the client Director of the Paul.Jones@dec.wa.gov.au
DEC – Director Office for IM Office for Information Management
at the Department of Environment
2009
and Conservation (DEC) for my EA
Consultancy project.
Chris Nurse (Colleague) Chris was a senior manager at Chris.Nurse@velrada.com
Velrada – Chief Technology Officer Change Corporation, covering the
many years I worked at Change
2009
Corporation.
Graham Davis (Client) Graham was the client Enterprise gdavis@fmgl.com.au
FMG – Enterprise Architect Architect at FMG for the Enterprise
Integration Platform on the CMIS
2008
project.
Sandie van Soelen (Client) Sandie was the client Director of Sandie.VanSoelen@dcp.wa.gov.au
DCP – Director the Department of Child Protection
(DCP) - Child Screening Unit
2007
(CSU) for the CSU-MS project.
Greg Kirk (Client) Greg was the CSC Enterprise Greg.Kirk@justice.wa.gov.au
DCS – Enterprise Architect Architect at the Department of
Corrective Services (DCS) during
2006
the CBIS project.
Tony Blott (Colleague) Tony was a senior manager at Tony.Blott@BHPBilliton.com
BHP - Program Delivery Manager Unisys West for the Department of
Corrective Services (DCS) CBIS
2005
project.
Chris Parkinson (Client) Chris was my client Business Chris.Parkinson@correctiveservic
DCS – Manager Business Support Manager at the Department of es.wa.gov.au
Corrective Services (DCS) for the
2005
CBIS project.
Mobile: +61 407 870 945 | Email: Carl.Barnes@Intellisense.com.au
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5. Carl Barnes Resume
Experience – Details
Engagement Tasks & Responsibilities
Water Corporation - EA I am currently contracted through CSC to provide EA Consultancy services to
Consultancy the Water Corporation. Working closey with the Corporation Information
Enterprise Architect Management Strategy (CIMS) team, I help facilitate business workshops to
4 months – 2010/Present socialise and further elaborate the Water Corporation 5 year Business
Capability Roadmap endorsed by the Executive. My focus is on Strategic
Business Drivers & Benefits, Issues & Risks, Future State (high-level)
Elaboration, Impact Analysis across the key Business, Information and
Application landscapes, and Alignment with the current/future IT Capital
Programmes/Projects.
CSG - EA Practice I was the EA Practice Lead at CSG. I was tasked by CSG to establish a new
EA Practice Lead CSG National EA Practice. This included all aspects of developing the EA
12 months – 2009/2010 brand, marketing strategy and identifying new business opportunities within
the EA Consultancy space. I identified and developed a number of strategic
partnerships for CSG, especially within the EA Training & Certification, and
EA Tool space. I also identified and developed a number of new EA business
opportunities within Perth. I am also responsible for providing EA Mentoring
within the practice and participating in all aspects of client EA Service
Delivery engagements.
ISS Group Limited (ISS) – TOGAF I was engaged by ISS Group Limited to facilitate a number of TOGAF
Consultancy workshops with ISS Business Leaders and Architects. The focus of these
Enterprise Architect workshops was to consult on the TOGAF framework, and facilitate how best
1 month - 2010 ISS can adopt and apply TOGAF in developing an enterprise wide Master
Data Management (MDM) solution for their clients within in the Resource
(Mining) Sector.
Citic Pacific Mining (CPM) – EA I was engaged by Citic Pacific Mining (CPM) to perform an EA Discovery and
Consultancy Review of their current EA Capability. On completion of the EA Review, I
Enterprise Architect worked closely with the CIO and IT Management team to identify their EA
2 months - 2010 Challenges and desired future EA capability state. Through facilitated
workshops, I helped develop a set of EA Goals and Initiatives for CPM to
consider for implementation. I further developed the proposed EA Goals &
EA Initiatives into a high level EA Roadmap that would enable CPM to
incrementally transition towards their desired EA capability future state.
Child Australia – IT Strategy I worked closely with key Child Australia executive stakeholders and
Strategic Consultant / Enterprise performed a strategic assessment of their business needs and desired future
Architect state. I developed an IT Strategy that would align their IT assets to deliver
1 month - 2010 their desired business outcomes. I facilitated a number of stakeholder
workshops to develop an IT Strategy that composed of an IT Vision, IT
Mission Statements, IT Goals and IT Objectives, all underpinned by a set of
newly defined IT Principles. The IT Strategy was ratified by executive
Stakeholders and the Child Australia Board, and an IT Roadmap developed
to execute the articulated strategy.
Bank West- IM Strategy I was engaged by Bank West to help develop an Information Management
Strategic Consultant / Enterprise strategy for their Human Resource (HR) department. I helped Bank West HR
Architect elaborate their ‘one-stop shop’ strategy for their on-line HR services and
Mobile: +61 407 870 945 | Email: Carl.Barnes@Intellisense.com.au
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6. Carl Barnes Resume
2 months - 2010 articulate a new future state HR Enterprise Portal. I provided a high level
portal design and implementation roadmap for delivery of the new on-line HR
Gateway and HR Services Portal (the PeopleSpace Portal), and provided
implementation and delivery governance.
Co-Operative Bulk Handling I was engaged by the Co-Operative Bulk Handling (CBH) Group project
(CBH) Group – SDLC Strategy management team to help articulate and communicate a standardised
Strategic Consultant / Enterprise enterprise wide Software Development Life Cycle (SDLC) methodology,
Architect incorporating the ICT core capabilities, namely: Requirements Management,
1 month – 2009/10 Systems Design, Construction, Testing and Change/Release Management. I
helped develop a Strategic Business Case, articulating Business Benefits,
Options, Risks, Constraints etc to secure the required funds for this strategic
initiative from the CBH executive management team.
WA Department of the Attorney I worked closely with key executive stakeholders within the WA Department
General (DotAG) – Strategic of the Attorney General (DotAG) and preformed a strategic assessment of
Business Case the future state business needs of the Birth, Deaths and Marriages (BDM)
Strategic Consultant / Enterprise business unit. I helped articulate their current and future IT requirements to
Architect deliver their articulated future business needs. Activities included facilitated
2 months - 2009 workshops for Business Problem Definitions, Benefits Realisations and
Solution Definitions. Key components and deliverables from the strategic
assessment program were Options Analysis and a detailed Business Cases
that articulated the need for investments and future funding. Alignment to all
relevant Government strategies, frameworks and standards was required to
ensure that all preferred solutions would conform to the departments
Enterprise Architecture.
WA Department of Environment I established key working relationships with the WA Department of
and Conservation (DEC) – EA Environment and Conservation (DEC) executive group in providing strategic
Consultancy advice within the Enterprise Architecture space. I performed an Enterprise
Enterprise Architect Architecture Maturity Assessment for DEC through current state analysis of
6 months – 2008/9 the existing EA landscape within the department. Through facilitated
workshops with DEC’s Executive Management, I helped DEC to specify their
IT Principles and IT Goals. I also helped DEC executive to define their
Enterprise Strategy, by aligning their IT Principles and IT Goals with their
Business Strategies. I helped DEC define an initial EA Roadmap to enable
DEC kick start their EA initiative. I provided guidance on a DEC Enterprise
Architecture Framework and defined an EA Process for DEC to articulate,
develop and maintain their Enterprise Architecture. The EA Framework
specified enables DEC to drive their EA Programmes of Work, as specified
within the EA Roadmap, through full Enterprise Architectural Development
Cycles. The provided EA Framework was also underpinned by a provided
Governance & Methodologies Framework and a Skills & Organisation
Framework.
WA DCS Health Services – I was part of a Microsoft sponsored Proof of Concept team to investigate
Service Delivery Project (SHIP) possible solutions for providing a Patient Consent Model within the Health
Solution Architect / Business Industry for Shared Electronic Health Records. I participated in business
Analysis driven discovery workshops with key Health stakeholders, and I helped
4 months – 2008 scope and develop the key business scenarios to be supported. I articulated
a high level architectural solution concept, a delivery plan and provided
implementation guidance & governance for the delivered Secure Health
Information rePository (SHIP) system. The solution provided was based on
the Microsoft technology stack, namely: .Net, ASP, SQL Server, and WCF
Services.
Mobile: +61 407 870 945 | Email: Carl.Barnes@Intellisense.com.au
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7. Carl Barnes Resume
WA Department of the Attorney I worked closely with senior business stakeholders within the Department of
General (DoTAG) – Service the Attorney General (DoTAG) to capture and articulate key business
Delivery Project (PACMAN) scenario’s and processes for the new Public Advocate Case Management
Solutions Architect / Business (PACMAN). Through facilitated workshops, business requirements were
Analysis elaborated and a solution architected. An agile software development
4 months - 2008 approach was adopted, where business sponsors and key stakeholders
participated within each of the delivery iterations. The solution provided was
based on the Microsoft technology stack, namely: .Net, ASP, SharePoint,
SQL Server, and Web Services.
Fortescue Metals Group (FMG) – I was asked by Microsoft to join their Enterprise Application Integration (EAI)
Service Delivery Project (CMIS) team at Fortescue Metals Group (FMG). The EAI project was part of the
Enterprise Applications Integration Commercial and Maintenance Information System (CMIS) at FMG. Through
(EAI) Architect facilitated workshops and working closely with the FMG Subject Matter
4 months – 2007/8 Experts (SME’s), the required integration paths across the FMG enterprise
were identified and articulated. An agile software development approach was
adopted, with each iteration delivering a set of implemented integration paths
across the FMG enterprise. The provided EAI solution integrated FMG’s key
business systems, with their Manufacturing Execution System (MES). The
delivered EAI solution was based on Microsoft technologies, namely BizTalk,
.Net, Dynamics AX.
Federal Department of the Through facilitated workshops, and working closely with key business
Attorney General (AGD) – stakeholders within the Federal Department of Attorney General (AGD), I
Service Delivery Project helped articulate key business requirements for a new national security
(AusCheck) check system (AusCheck) for Australian Airports and Ports. As the Lead
Enterprise Application Integration Integration Architect, I played a key role in all aspects of the Software
(EAI) Architect / Business Analysis Development Life Cycle (SDLC) throughout the duration of the project. The
11 months – 2007 AusCheck system integrated with multiple Federal Government systems,
such as Federal Security Services (ASIO), Federal Police Services
(CrimTrac) and the Department of Immigration (DIAC). The AusCheck
integration solution is based on Microsoft BizTalk technologies and the
Application Solution Architecture was n-tier, based on Microsoft
ASP/.Net/Web Services/SQL Server technologies.
WA Department for Child I was the Lead Enterprise Application Integration (EAI) Architect for the Child
Protection (DCP) – Service Screening Unit – Management System (CSU-MS) project that was
Delivery Project (CSU-MS) successfully delivered to the Department for Child Protection. CSU-MS
Enterprise Application Integration integrated with multiple State and Federal Government systems, namely;
(EAI) Architect / Team Lead / Federal Police Services (CrimTrac), WA Police Services and WA Post
Business Analysis Services. The delivered EAI component of CSU-MS was based on Microsoft
8 months – 2006/7 BizTalk technologies. The CSU-MS application solution was based on an n-
tier architecture, utilizing Microsoft ASP/.Net/Web Services/SQL Server
technologies.
WA Department of Corrective Through facilitated workshops, and working closely with key business
Services – Service Delivery stakeholders within the WA Department of Corrective Services, I helped
Project (CBIS) articulate key business requirements for a new Community Business
Enterprise Application Integration Integration System (CBIS). As the Lead Integration Architect, I played a key
(EAI) Architect / Team Lead / role in all aspects of the Software Development Life Cycle (SDLC),
Business Analysis throughout the duration of the project. CBIS integrates with numerous Justice
18 months – 2005/6 Agencies, such as WA Police Services, Courts Services, Prison Services,
etc. The delivered integration solution is based on Microsoft technologies,
namely; BizTalk, .Net, SQL Server.
WA Department of Corrective Working closely with key business stakeholders within the WA Department of
Mobile: +61 407 870 945 | Email: Carl.Barnes@Intellisense.com.au
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8. Carl Barnes Resume
Services – Service Delivery Corrective Services, I worked on the analysis, design and implementation of
Project (ICMS) an n-tier architecture solution for the Integrated Court Management System
Senior Developer (ICMS). I successfully delivered ICMS components into WA District and
24 months – 2002/5 Supreme Civil Courts. Business analysis and technical designs were
captured within Rational Rose UML CASE tool, namely; Use Briefs/Cases
and technical design models. The delivered solution was based on Microsoft
technologies, namely; .Net, SQL Server
Mobile: +61 407 870 945 | Email: Carl.Barnes@Intellisense.com.au
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