This document provides information about SCORE, a nonprofit organization that provides free mentoring and resources to entrepreneurs and small business owners. It discusses SCORE's services such as one-on-one mentoring, workshops, and online business tools. SCORE has over 11,000 volunteer mentors across the US who donate over 1 million hours annually helping small businesses with issues like business planning, marketing, financial management, and growth strategies. The document also shares statistics on the impact of SCORE, providing examples of clients who have significantly grown their businesses and created jobs with SCORE's assistance.

1. Free Mentoring,Training, & Resources for Entrepreneurs
For The Life ofYour Business:

2. What’s Happening on the Cape
Companies on the Cape
1- 4 employees 77.2%
5-99 employees 18.0%
Over 100 4.8%
SalesVolume
Under $500,000 80.6%
Location type
Single location 92.1%
Source: Cape & Plymouth Business

3. What’s Happening on the Cape
Business type
Personal & Business Services 29%
Wholesale / Retail 19%
Construction 12%
Financial Services 8%
Medical Services 6%
Agriculture / Fishing / Mining 4%
Manufacturing 3%
Transportation / Communication 3%

4. Trends
Number of small businesses
88 registered in February
Restaurants suffering
30-40% down in revenueYTD
Challenges
Geographically paralyzed
Qualified, clean employees
Seasonality – a constant challenge
The future – preparing youth to assume ownership
of businesses owned by boomers who
are retiring

5. SCORE is America’s
small business resource
•One-on-one mentoring in
person & online.
•Workshops, seminars & events
in your community.
•Business tools & templates at
www.score.org.
Free & confidential
mentoring
•We help small biz grow
•Jelly Belly $160mm rev
•Vera Bradley $288mm rev
• 9 million served since 1964
• 370,000 assisted this year
What is SCORE?

6. SCORE: An Overview
About SCORE
SCORE was formed in 1964 as a resource partner of the Small
Business Administration whose mission is to help aspiring and
existing businesses succeed.
Facts
•11,160 volunteer across 321 chapters
•1.1 million hours of service donated by volunteers

7. In 2014, SCORE helped
Small Business…Huge Impact
Create over
38,620 new
businesses
Create over
67,319 new
jobs
Over 77,000
clients increase
revenue

8. Of SCORE’s 2014 Clients:
Small Business…Huge Impact
56% were
women
28% were
minorities
12% were
veterans

9. SCORE Provides Experienced Coaching
 Sound business planning
 Product and service review
 Financial insights
 Marketing and promotion
 Resource planning
 Choosing and negotiating with vendors
 Customer care
How do our Clients Win?

10. Who Do We Help?
Opening
Growth
Research
& Planning
Pre-
Startups
Startups
Firms in
Business
for a Year
or More
And, non-profits….

11. The Price for Coaching a Client
in Planning and Starting a
Successful Business:
$0.00
There is no cost to the client.

12. SCORE Mentors Volunteer to Help
FACT: Over 90% of SCORE mentors have
successfully managed businesses large and small.
Our volunteers
know the road
to success in
local and global
markets.

13. How SCORE Mentors Help
 Confidentially review your business
ideas
 Explain how to apply for licenses,
etc.
 Provide info on finding legal and CPA
services
 Help you create a detailed business
plan
 Advise you on business negotiations
 Coach you through pre-finance
preparations
If you are in the pre-startup or startup phases
SCORE mentors
often work in teams
to meet your needs.

14. How SCORE Mentors Help You
 Confidentially review your business situation
 Identify your served markets vs new markets
 Assess product portfolio
 Assist with SWOT analysis
 Identify business options
 Develop your growth strategies
Mentors can help prepare you for new growth.

15. How SCORE Mentors Help You
Mentors can help NonProfits
•Revisit their mission
•Facilitate the creation of a strategic plan
•Assist in analyzing organizational financials

16. How We Help
Mentoring: Free face-to-face mentoring in each of its 340+ chapters
and also provides online advice through www.score.org.
Workshops: Educational sessions on a myriad of topics for
entrepreneurs, ranging from business planning to marketing and
financing.
Roundtables: Facilitated peer sessions in discussing critical business
topics.
Online Resources: Wide collection of articles, templates, assessments,
blogs, and other tools that can be used to learn and implement new
strategies.
SCORE is here to help you
find success as an entrepreneur.

17. Workshops for Starting a Business
Simple Steps for Starting Your Business
Learn the Basics. Test the Feasibility of Your Idea
A series of pre-business workshops designed to help clients get
to a “go or no go” decision for the business. In-class exercises,
post-session homework and mentoring are a part of the
workshop process.
•Session 1: Business Basics
•Session 2: Business Concept
•Session 3: Marketing Plan
•Session 4: Financial Projections
•Session 5: Funding Sources & Next Steps

18. Convenient Training Programs
to help business owners get started correctly
 Workshops taught by experts
 At 4C’s, Martha’s Vineyard and the VOC
Tech
 Times convenient to participants’ schedule
 Strong value; affordable
 Registration online or by phone

19. Workshops for Growing an Ongoing
Business
Chamber of Commerce “Short Course”
programs:
•Managing your cash
•Managing the on-going business
•Small business marketing
•Using social media effectively
•Managing the seasonal business
•Small business selling

20. Online Resources
Templates.Tips. Blogs.Workshops.
Tools for Business Success Available 24/7
Get access to over1,800 templates & tools, 1,000 blog posts, and 100
English and Spanish language workshops to help you start and grow
your business.
•Templates &Tools - Articles, assessments, outlines, templates, and other resources
that you can use to learn and implement new strategies
•SCORE LIVEWebinars - Live ,1-hour presentations by mentors and partners on a
variety of small business topics and trends
•Online Workshop – A business training module archived on score.org
•SCORE Blogs - Business experts in a number of industries share information on
emerging trends and topics facing today’s small business owner
•SCORE Newsletters - Subscribe to get the latest business information, tips and
resources delivered to your inbox

21. 60% of SCORE clients say these
SCORE-mentored tools are
very important to the growth of
their business.
•Marketing Plan
•Business Plan
•Cash Flow Analysis
•Financial Strategy
Entrepreneurs’ Favorite SCORE Resources
Online Resources
Source: Gallup SCORE Client Outcomes Survey 2010.

22. Outreach initiatives
• Monthly newsletter to over 1000
entrepreneurs
• Weekly column in the Sunday Cape Cod Times
– Tips from SCORE
• Philanthropy Partners – bringing business
principles to nonprofits
• Cape CodVolunteers
• Cape Cod Chamber of Commerce
• Coastal Community Capital

23. Rising Stars…a Cape Cod Sampler
Cape Cod Entrepreneur of the year 2014
Cape Cod Celebrations
Cape Cod Entrepreneur
Of the Year 2013
Safe Harbors Elder Care
Corner Store
Chatham

24. Client story
Cape Cod Celebrations - Jamie Bohlin
•Began operations in 2007
•Working full time and event planning part
time with 4 bookings
•2007-2011 – part time and growing annually
4-10 events per year
•2012 – resigned full time job / booked 25
events with 1 associate
•2013 – 35 events – Jamie + 2 associates
•2014 – 39 events
•2015 - 53 events booked
•Jamie attended
• 6 week SCORE workshop
• 16 week entrepreneurs program
• Mentoring monthly
Now has a SCORE Advisory Committee
with Quarterly Updates

25. We serve
communities
throughout
the Cape and
Islands
Mentor in:
Hyannis
Eastham
Or wherever our clients are
BELLEVUE
KIRKLAND
RENTON
WINSLOW
BURIEN
SHORELINE
ISSAQUAH
Cape Cod SCORE

26.  43 mentors
 Over 425 active clients
 Conducted 927 mentoring sessions**
* In 2010. **last 12 months
Cape Cod SCORE

28. Mentoring That Meets Client
Needs
 One-time
 Short-term
 Long-term
 In our Hyannis office
 At your location
 Online

29. Cape Cod Mentors.
Experienced managers, business owners, directors,
trainers, and educators, and authors.
Retailing Financial management services
Sales Hospitality services
Marketing Corporate training – high tech
Accounting Wholesale
Finance Importing
Construction Licensing
Restaurant Corporate Tax
Manufacturing Business development
Software Engineering Academics - business
Small business owners Advertising

30. Building Business & Jobs for America:
Volunteering with SCORE

31. Volunteer Opportunities
Ways to Get Involved
Volunteer Roles
•Business mentors
•Resource Partners - specialists
•Workshop instructors
•Roundtable facilitators
•Community Ambassadors
•Chapter roles: marketing, fundraising, recruiting
•Skill specific volunteers (e.g. finance or administrative)

32. Sponsors & Partners
Our local partners help us
make such successes possible
You are invited to participate
Visit our monthly meeting
Sponsor a workshop

33. Think Big. Start Small.
Go with Experience on Your Side

35. What’s Happening on the Cape
Population 214,990 (-.04% from 2010)
Unemployment rate 7.6% (2013)
Mean household income $ 60,665
Visitor revenue $12,802,664 (Room occupancy tax)
Business
C Corp 17.1%
S Corp 24.5%
LLC 14.9%
Sole Proprietor 24.7%
Family owned 55.9%
Local without Parent Co 87%
Home based 22.6%
Franchise 5.1% (94.9% not a franchise)
Year round 80.3%

36. Workshops for Growing a Business
Simple Steps for Growing Your Business
Customized Training for Those Already In Business
Chambers of Commerce Initiatives
Work with a SCORE Mentor to create a personalized growth plan for
your business to include one or more of the following business training
workshops:
•Session 1: Business Assessment and Goal Setting
•Session 2: Marketing Your Business
•Session 3: Managing Your Time, Your People and Your Resources
•Session 4: Growing Your Sales
•Session 5: Financial Management
•Session 6: Managing Operations