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• A MEETING IS THE COMING TOGETHER OF THREE OR MORE PEOPLE
WHO SHARE COMMON AIMS AND OBJECTIVES, AND WHO THROUGH
THE USE OF VERBAL AND WRITTEN COMMUNICATION CONTRIBUTE
TO THE OBJECTIVES BEING ACHIEVED
POOL AND DEVELOP IDEAS
PLAN
SOLVE PROBLEMS
MAKE DECISIONS
CREATE AND DEVELOP UNDERSTANDING
ENCOURAGE ENTHUSIASM AND INITIATIVE
PROVIDE A SENSE OF DIRECTION
CREATE A COMMON PURPOSE
 MEETING MAY DIFFER IN SIZE, CONTENT,
APPROACH EFFECTIVE MEETINGS HAVE:
 A DISTINCTIVE PURPOSE OR AIM
 USE OF EFFECTIVE COMMUNICATIONS
 A CONTROLLED SITUATIONS
 CONTENTS – is the knowledge, information,
experience, expertise, ideas, attitudes, and
expectations that each individual brings to a
meeting
 INTERACTIONS – is the way in which the
participants work together to deal with the
content of a meeting. This includes the
feelings, attitudes and expectations of the
participants which have a direct bearing on
co-operation, listening, participants and trust
 STRUCTURE – is the way in which both the
information and the participants are
organised to achieve the purpose objectives
of the meeting
 INFORM
 CONSULT
 SOLVE PROBLEMS
 MAKE DECISIONS
 Most straight forward meeting where one
member, usually the chairperson, has factual
information or a decision which affects all
those present which he/she wishes to
communicate
 Give members a real understanding and to
discuss any implications or how to put such
informatIon to best use
 MEETING TO DISCUSS A SPECIFIC POLICY OR
INNOVATION AND GET PARTICIPANTS VIEWS
ON SUCH A POLICY OR IDEA
 REVIEW A CURRENT POLICY
 STATE ITS DEFICIENCIES
 SUGGEST CHANGE
 STRESS THE ADVANTAGES OF SUCH CHANGE
 ADMIT ANY WEAKNESS
 INVITE COMMENTS
 These meeting are dependent upon the
chairperson describing the problem as clearly
as possible. Members should be selected
according to their experience, expertise or
interest and then given as much information
as possible to enable them to generate ideas,
offer advice and reach conclusions
 THESE TYPES OF MEETING TEND TO FOLLOW
AN ESTABLISH METHOD OF PROCEDURE
 DESCRIPTION OF THE PROBLEM
 ANALYSIS OF THE PROBLEM
 DRAW OUT IDEAS
 DECIDE WHICH IS BEST
 REACH CONCLUSIONS
Many organisations, clubs and societies hold
regular meeting to enable members to report
and discuss progress and work in hand, to
deliberate current and future planning. Such
meeting can contain elements of each of the
four above
 OF PRIME IMPORTANCE FOR THE SUCCESS OF
ANY MEETING IS THE ATTITUDE AND
LEADERSHIP OF THE CHAIRPERSON. IN A
MEETING, THE CHAIRPERSON IS THE LEADER
AND, AS SUCH, HAS TO PERFORM THE SAME
FUNCTION AS A LEADER OF ANY WORKING
GROUP
 FOR A MEETING TO BE EFFECTIVE, THE
CHAIRPERSON HAS TO:
 PLAN, ORGANISE AND CONTROL THE
DISCUSSION OF SUBJECTS ON THE AGENDA
 MAINTAIN THE GROUP BY ENCOURAGING
AND DEVELOPING HARMONIOUS
RELATIONSHIPS
 MOTIVATE THE INDIVIDUALS BY
ENCOURAGING ALL TO CONTRIBUTE,
REWARDING THEIR EFFORTS AND
SUPPORTING THEM IN DIFFICULTIES
 THE CHAIRPERSON SHOULD ASK AND
RESOLVE THE FOLLOWING QUESTIONS:
 WHAT IS THE PURPOSE OF THE MEETING
 IS THE MEETING APPROPRIATE
 HOW SHOULD THE MEETING BE PLANNED
 WHO SHOULD ATTEND THE MEETING
 WHAT PREPARATION IS REQUIRED FOR THE
MEETING
 ALL MEETINGS MUST HAVE A PURPOSE OR
AIM AND THE CHAIRPERSON MUST ASK
QUESTIONS, QUESTION ARE:
 WHAT IS TO BE ACHIEVED BY THE MEETING
 IS ADVICE REQUIRED ON A PARTICULAR ISSUE
 HAS A PROBLEM ARISE THAT NEEDS PROMPT
DISCUSSIONS
 IS THIS REGULAR MEETING TO KEEP MEMBERS
“IN TOUCH”
 The chairperson should always consider
whether a meeting is necessary or if other
means of communication is more appropriate
for example memos or emails targeted to
individuals inviting comments. Unnecessary
meetings may waste time, lead to frustration
and negativity and may lower motivation to
participate in future meetings
 This will very much depend on the type of
meeting to be held. There should be some
rationale behind every meeting, no matter
how low – level or informal, and this will
largely dictate the content and indicate how
planning should proceed
 This is often decided by the nature of the
meeting itself. In a small organisation a meeting
could well include all members of the staff,
where as a working party or committee meeting
will already have its members pre-determined. In
a large organisation or department, staff
attending might well be representing others.
Important that representatives are not only
speaking for themselves. Meetings outside
workplace may include members of the board of
directors or other interested parties
If maximum contribution is to be forthcoming
from all participants, the purpose of the
meeting should be recognised by all. The
most tangible expression of the agenda
which should be circulated before hand to all
those invited to the meeting. The agenda
should:
THE AGENDA SHOULD:
 GIVE THE TIME AND PLACE OF THE MEETING
 LIST THE TOPICS TO BE COVERED
 INDICATING WHO WILL INTRODUCE THEM
 HAVE ANY RELEVANT PAPERS ATTACHED
 GIVE THE TIME THE MEETING WILL CLOSE
 THIS IS THE OUTLINE PLAN FOR THE MEETING
 IN MOST FORMAL MEETING IT IS DRAWN UP
BY THE SECRETARY IN CONSULTATION WITH
THE CHAIRPERSON
 THE SECRETARY MUST CIRCULATE THE
AGENDA WELL IN ADVANCE OF THE MEETING
 INCLUDING ANY ACCOMPANYING PAPERS
 THE SECRETARY ALSO REQUESTS ITEMS FOR
INCLUSION IN THE AGENDA
 REGULAR MEETINGS OFTEN START WITH
MINUTES FROM THE LAST MEETING
FOLLOWED BY MATTERS ARISING WHICH
FORM A LINK WITH WHAT HAS HAPPENED IN
THE PREVIOUS MEETING
 MOST MEETINGS CONCLUDE WITH ANY
OTHER BUSINESS (AOB)
 WHICH GIVES EVERYONE THE OPPURTUNITY
OR ANY GENUINE LAST MINUTE ITEMS TO BE
RAISED
 APOLOGIES FOR ABSENCE
 MINUTES OF LAST MEETING
 MATTERS ARISING ( from minutes of last
meeting)
 ITEM 1- TRAINING & DEVELOPMENT
 ITEM 2- REPORT ON FUNDING
 ITEM 3- FINANCE & EQUIPMENT
 A.O.B – (ANY OTHER BUSINESS)
 TIME AND DATE OF NEXT MEETING
 TO BE GUARDIAN OF THE PROCESS OF
MEETING
 THE PERSON WHO MAKES ARRANGEMENTS
FOR THE MEETING INCLUDING AGMs
 KEEPS FORMAL RECORDS OF GROUPS
PROCESS AND DECISIONS:
 MINUTES OF THE MEETING
 THIS INCLUDE KEEPING RECORDS OR
CORRESPONDENCE
 There are a number of things that the
secretary needs to know before the meeting
most of which are found by asking the
chairperson
 THE MOST IMPORTANT ARE:
 WHO IS EXPECTED TO MAKE THE
ARRANGEMENTS FOR THE MEETING –
including finding a venue and preparing for
suitable refreshments and any AV facilities.
This often the secretary.
 WHO IS RESPONSIBLE FOR PREPARING THE
AGENDA . the chair– each chair will have their
own preference, but this is also usually a
secretarial responsibility, working with. There
may be other people who have a right to add
items to the agenda
 THE SECRETARY HAS A ROLE IN MAKING SURE
THAT THE AGENDA IS NOT OVERLOADE–which
may include discussing with the chair and others
what could be postponed to a later date and what
could be covered in a written report
 WHAT TYPE OF NOTES OR MINUTES ARE
REQUIRED – do they need to be formal minutes
that set out who said what, or brief notes that
record the agreed actions
 HOW QUICKLY DO NOTES OR MINUTES NEED TO
BE PRODUCED AND CIRCULATED AFTER THE
MEETING
 WHAT IS THE PROCESS FOR CLEARING THE NOTES
FOR PUBLICATIONS – some chairs like to approve
minutes before they are sent further, while others
prefer them to be circulated to several key
attendees at the same time
 IF YOU ARE NEW TO YOUR ROLE AS
SECRETARY – it is worth finding out who is
expected to attend, the organisations that
they represent, and some of the issues which
have been raised at previous meetings
 This will help you understand what is going
on, looking at past minutes of meeting, and
asking the chair what is likely to be discussed
 THE SECRETAY IS RESPONSIBLE FOR SENDING
OUT THE PAPERS FOR THE MEETING
MAKE SURE THAT YOU KNOW WHO IS EXPECTED TO ATTEND
THE MEETING- if the building has security guards, you may
need to provide a list of attendees
GET TO THE VENUE EARLY AND CHECK THAT EVERYTHING IS
OK- you ARE responsible for the meeting arrangements,
make sure everything is there, room laid out correctly, any
AV equipment is working , there are enough chairs, and
any refreshment have arrived
YOU MAY WANT TO GIVE SOME THOUGHT TO WHO SITS
WHERE – and even make a seating plan, as this makes a
huge difference to the way the meeting runs. You should
ensure that the chair is sitting centrally and that you are
seated next to them
 MAKE SURE YOU HAVE PLENTY OF SPARE
COPIES OF PAPERS FOR THOSE WHO HAVEN’T
BROUGHT A COPY – if there are a lot of
papers it may be appropriate to arrange them
in a folder using page/section numbers so
that participants can easily find papers
related to the current discussions
 IF YOU ARE USING NAME BADGES – set them
out in alphabetical order on a table by the
door where attendees can pick them up as
they arrive
SEE YOU TOMORROW
MALELI BARI
THE PACIFIC INSTITUTE OF TECHNOLOGY
NADI
FIJI ISLAND

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Meeting Essentials: Purpose, Planning and Process

  • 1. • A MEETING IS THE COMING TOGETHER OF THREE OR MORE PEOPLE WHO SHARE COMMON AIMS AND OBJECTIVES, AND WHO THROUGH THE USE OF VERBAL AND WRITTEN COMMUNICATION CONTRIBUTE TO THE OBJECTIVES BEING ACHIEVED
  • 2. POOL AND DEVELOP IDEAS PLAN SOLVE PROBLEMS MAKE DECISIONS CREATE AND DEVELOP UNDERSTANDING ENCOURAGE ENTHUSIASM AND INITIATIVE PROVIDE A SENSE OF DIRECTION CREATE A COMMON PURPOSE
  • 3.  MEETING MAY DIFFER IN SIZE, CONTENT, APPROACH EFFECTIVE MEETINGS HAVE:  A DISTINCTIVE PURPOSE OR AIM  USE OF EFFECTIVE COMMUNICATIONS  A CONTROLLED SITUATIONS
  • 4.  CONTENTS – is the knowledge, information, experience, expertise, ideas, attitudes, and expectations that each individual brings to a meeting  INTERACTIONS – is the way in which the participants work together to deal with the content of a meeting. This includes the feelings, attitudes and expectations of the participants which have a direct bearing on co-operation, listening, participants and trust
  • 5.  STRUCTURE – is the way in which both the information and the participants are organised to achieve the purpose objectives of the meeting
  • 6.  INFORM  CONSULT  SOLVE PROBLEMS  MAKE DECISIONS
  • 7.  Most straight forward meeting where one member, usually the chairperson, has factual information or a decision which affects all those present which he/she wishes to communicate  Give members a real understanding and to discuss any implications or how to put such informatIon to best use
  • 8.  MEETING TO DISCUSS A SPECIFIC POLICY OR INNOVATION AND GET PARTICIPANTS VIEWS ON SUCH A POLICY OR IDEA  REVIEW A CURRENT POLICY  STATE ITS DEFICIENCIES  SUGGEST CHANGE  STRESS THE ADVANTAGES OF SUCH CHANGE  ADMIT ANY WEAKNESS  INVITE COMMENTS
  • 9.  These meeting are dependent upon the chairperson describing the problem as clearly as possible. Members should be selected according to their experience, expertise or interest and then given as much information as possible to enable them to generate ideas, offer advice and reach conclusions
  • 10.  THESE TYPES OF MEETING TEND TO FOLLOW AN ESTABLISH METHOD OF PROCEDURE  DESCRIPTION OF THE PROBLEM  ANALYSIS OF THE PROBLEM  DRAW OUT IDEAS  DECIDE WHICH IS BEST  REACH CONCLUSIONS
  • 11. Many organisations, clubs and societies hold regular meeting to enable members to report and discuss progress and work in hand, to deliberate current and future planning. Such meeting can contain elements of each of the four above
  • 12.  OF PRIME IMPORTANCE FOR THE SUCCESS OF ANY MEETING IS THE ATTITUDE AND LEADERSHIP OF THE CHAIRPERSON. IN A MEETING, THE CHAIRPERSON IS THE LEADER AND, AS SUCH, HAS TO PERFORM THE SAME FUNCTION AS A LEADER OF ANY WORKING GROUP
  • 13.  FOR A MEETING TO BE EFFECTIVE, THE CHAIRPERSON HAS TO:  PLAN, ORGANISE AND CONTROL THE DISCUSSION OF SUBJECTS ON THE AGENDA  MAINTAIN THE GROUP BY ENCOURAGING AND DEVELOPING HARMONIOUS RELATIONSHIPS  MOTIVATE THE INDIVIDUALS BY ENCOURAGING ALL TO CONTRIBUTE, REWARDING THEIR EFFORTS AND SUPPORTING THEM IN DIFFICULTIES
  • 14.  THE CHAIRPERSON SHOULD ASK AND RESOLVE THE FOLLOWING QUESTIONS:  WHAT IS THE PURPOSE OF THE MEETING  IS THE MEETING APPROPRIATE  HOW SHOULD THE MEETING BE PLANNED  WHO SHOULD ATTEND THE MEETING  WHAT PREPARATION IS REQUIRED FOR THE MEETING
  • 15.  ALL MEETINGS MUST HAVE A PURPOSE OR AIM AND THE CHAIRPERSON MUST ASK QUESTIONS, QUESTION ARE:  WHAT IS TO BE ACHIEVED BY THE MEETING  IS ADVICE REQUIRED ON A PARTICULAR ISSUE  HAS A PROBLEM ARISE THAT NEEDS PROMPT DISCUSSIONS  IS THIS REGULAR MEETING TO KEEP MEMBERS “IN TOUCH”
  • 16.  The chairperson should always consider whether a meeting is necessary or if other means of communication is more appropriate for example memos or emails targeted to individuals inviting comments. Unnecessary meetings may waste time, lead to frustration and negativity and may lower motivation to participate in future meetings
  • 17.  This will very much depend on the type of meeting to be held. There should be some rationale behind every meeting, no matter how low – level or informal, and this will largely dictate the content and indicate how planning should proceed
  • 18.  This is often decided by the nature of the meeting itself. In a small organisation a meeting could well include all members of the staff, where as a working party or committee meeting will already have its members pre-determined. In a large organisation or department, staff attending might well be representing others. Important that representatives are not only speaking for themselves. Meetings outside workplace may include members of the board of directors or other interested parties
  • 19. If maximum contribution is to be forthcoming from all participants, the purpose of the meeting should be recognised by all. The most tangible expression of the agenda which should be circulated before hand to all those invited to the meeting. The agenda should:
  • 20. THE AGENDA SHOULD:  GIVE THE TIME AND PLACE OF THE MEETING  LIST THE TOPICS TO BE COVERED  INDICATING WHO WILL INTRODUCE THEM  HAVE ANY RELEVANT PAPERS ATTACHED  GIVE THE TIME THE MEETING WILL CLOSE
  • 21.  THIS IS THE OUTLINE PLAN FOR THE MEETING  IN MOST FORMAL MEETING IT IS DRAWN UP BY THE SECRETARY IN CONSULTATION WITH THE CHAIRPERSON  THE SECRETARY MUST CIRCULATE THE AGENDA WELL IN ADVANCE OF THE MEETING  INCLUDING ANY ACCOMPANYING PAPERS  THE SECRETARY ALSO REQUESTS ITEMS FOR INCLUSION IN THE AGENDA
  • 22.  REGULAR MEETINGS OFTEN START WITH MINUTES FROM THE LAST MEETING FOLLOWED BY MATTERS ARISING WHICH FORM A LINK WITH WHAT HAS HAPPENED IN THE PREVIOUS MEETING  MOST MEETINGS CONCLUDE WITH ANY OTHER BUSINESS (AOB)  WHICH GIVES EVERYONE THE OPPURTUNITY OR ANY GENUINE LAST MINUTE ITEMS TO BE RAISED
  • 23.  APOLOGIES FOR ABSENCE  MINUTES OF LAST MEETING  MATTERS ARISING ( from minutes of last meeting)  ITEM 1- TRAINING & DEVELOPMENT  ITEM 2- REPORT ON FUNDING  ITEM 3- FINANCE & EQUIPMENT  A.O.B – (ANY OTHER BUSINESS)  TIME AND DATE OF NEXT MEETING
  • 24.  TO BE GUARDIAN OF THE PROCESS OF MEETING  THE PERSON WHO MAKES ARRANGEMENTS FOR THE MEETING INCLUDING AGMs  KEEPS FORMAL RECORDS OF GROUPS PROCESS AND DECISIONS:  MINUTES OF THE MEETING  THIS INCLUDE KEEPING RECORDS OR CORRESPONDENCE
  • 25.  There are a number of things that the secretary needs to know before the meeting most of which are found by asking the chairperson  THE MOST IMPORTANT ARE:  WHO IS EXPECTED TO MAKE THE ARRANGEMENTS FOR THE MEETING – including finding a venue and preparing for suitable refreshments and any AV facilities. This often the secretary.
  • 26.  WHO IS RESPONSIBLE FOR PREPARING THE AGENDA . the chair– each chair will have their own preference, but this is also usually a secretarial responsibility, working with. There may be other people who have a right to add items to the agenda  THE SECRETARY HAS A ROLE IN MAKING SURE THAT THE AGENDA IS NOT OVERLOADE–which may include discussing with the chair and others what could be postponed to a later date and what could be covered in a written report
  • 27.  WHAT TYPE OF NOTES OR MINUTES ARE REQUIRED – do they need to be formal minutes that set out who said what, or brief notes that record the agreed actions  HOW QUICKLY DO NOTES OR MINUTES NEED TO BE PRODUCED AND CIRCULATED AFTER THE MEETING  WHAT IS THE PROCESS FOR CLEARING THE NOTES FOR PUBLICATIONS – some chairs like to approve minutes before they are sent further, while others prefer them to be circulated to several key attendees at the same time
  • 28.  IF YOU ARE NEW TO YOUR ROLE AS SECRETARY – it is worth finding out who is expected to attend, the organisations that they represent, and some of the issues which have been raised at previous meetings  This will help you understand what is going on, looking at past minutes of meeting, and asking the chair what is likely to be discussed  THE SECRETAY IS RESPONSIBLE FOR SENDING OUT THE PAPERS FOR THE MEETING
  • 29. MAKE SURE THAT YOU KNOW WHO IS EXPECTED TO ATTEND THE MEETING- if the building has security guards, you may need to provide a list of attendees GET TO THE VENUE EARLY AND CHECK THAT EVERYTHING IS OK- you ARE responsible for the meeting arrangements, make sure everything is there, room laid out correctly, any AV equipment is working , there are enough chairs, and any refreshment have arrived YOU MAY WANT TO GIVE SOME THOUGHT TO WHO SITS WHERE – and even make a seating plan, as this makes a huge difference to the way the meeting runs. You should ensure that the chair is sitting centrally and that you are seated next to them
  • 30.  MAKE SURE YOU HAVE PLENTY OF SPARE COPIES OF PAPERS FOR THOSE WHO HAVEN’T BROUGHT A COPY – if there are a lot of papers it may be appropriate to arrange them in a folder using page/section numbers so that participants can easily find papers related to the current discussions  IF YOU ARE USING NAME BADGES – set them out in alphabetical order on a table by the door where attendees can pick them up as they arrive
  • 31. SEE YOU TOMORROW MALELI BARI THE PACIFIC INSTITUTE OF TECHNOLOGY NADI FIJI ISLAND