Barriers in business communication verbal and non-verbal both and how to overcome it.

1. Organizational
business
communication
Name ID
Hamail ahmed 11785
M. Hasan alam 11783

2. BARRIERS TO
COMMUNICATION

3. COMMUNICATIONISTHEARTOF
TRANSMITTINGKNOWLEDGE,IDEAS,
INFORMATIONANDTHOUGHTS
FROMONEPERSONTOANOTHER.
What is communication?

4. PHYSICAL BARRIERS
SEMANTIC AND LANGUAGE BARRIERS
ORGANIZATIONAL BARRIERS
CROSS-CULTURAL BARRIERS

5. PHYSICAL BARRIER

6. Faulty Organizational Structure
• Large working area
• Closed office doors
• Separate areas for people of different status
• It forbids team member from effective interaction
with each other.

7. Noise
• Physical noise (outside disturbance)
• Written noise (bad handwriting/typing)
• Technological noise

8. Time and Distance

9. Information Overload
• Piling up of tasks due to improper time
management.
• Excess number of people assigned for same task
• Work overload/Information duplication.

10. SEMANTIC AND LANGUAGE
BARRIERS
Semantic mean a word can convey dual
meaning

11. SEMANTICS
SIMILAR SOUNDING WORDS
These words are known as Homophones
 Pronunciation
Spelling
Meaning
Examples:
• pale/pail
• alter/altar
• buy/bye/by
• rain/reign

12. WORDS HAVE MULTIPLE PRONUNCIATIONS
These words are known as
Homographs
Spelling
Pronunciation
Meaning
Examples
• The bandage was wound around the wound.
• He could lead if he would get the lead out.

13. WORDS HAVE MULTIPLE MEANING
These Words are also known as homonyms
 Spelling
 Pronunciation
Meaning
Examples
• Close
• Charge
• Present
• Desert

14. LANGUAGE BARRIERS
• Different Languages
• No Clarity in Speech
• Using Jargons

15. CROSS-CULTURAL BARRIERS

16.  Language
 Values
 Social Relation
 Gestures

17. ORGANIZATIONAL BARRIERS
1)Rules and policies
2)Organizational facilities
3)Complex organization structure

19. Overcoming Communication Barriers
Active listening
Select the appropriate channel for the
message
Make a special effort to understand each
other's perspective
Managers should practice MBWA.

20. Ways To Overcome Barriers to Communication-
For Physical Barriers-
Appropriate Seating Arrangement
Ensure Visibility & Audibility
Environmental Comfort
Minimise Visual/Oral Distractions

21. For Semantic Barriers-
Use of Simple Language
Symbols & Charts
Active Listening/ Constructive feedback

22. For Cross Cultural Barriers-
Understanding of Traditions & Customs
Information of all Sides of Culture

23. For Organisational Barriers-
Simple Organisational Structure
Avoiding Information Overload
Flexibility in Meeting Targets

24. HOW TO OVERCOME NON-VERBAL
BARRIERS
• Pay attention to non verbal signals
• Look for Incongruent Behaviors
• Concentrate on Your Tone of Voice When
Speaking
• Use Good Eye Contact
• Practice, Practice, Practice