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Bank of England & FCA
June 2023
Building products people actually want
to use – understanding the value of UX
Essential (Laravel) developer skills for
successful end-to-end project delivery
#LaraDuck
About us
We are Laravel’s
fi
rst o
ffi
cial UK Accredited Partner
Clients approach us when their Web Platforms need to be redesigned and rebuilt so content can becomes
more accessible, user friendly and served by better open source technology like Laravel. We also help clients
to ensure their data, websites are secure and compliant through better UX, SEO and DevOps.
Welcome 👋 to the fourth webinar of this Essential Skills Series for (Laravel) Developers
looking to grow and elevate their soft skills
What you need to know:
‣ In each session one of our Ducks will focus on a different stage of the project lifecycle
‣ Topics include, pitching, project management, Agile, UX, accessibility, internal
communications and much more
‣ Each session is recorded, and shared to everyone who registered
‣ We will also share with you additional material, such as articles, white paper and
previous webinars
Introduction
Our experts
Meera Rao
Lead UX Designer
David Murray
Solution Architect
Today’s session:
• Today session is going to be a fireside chat between David Murray and Meera Rao
• The webinar will last 40 minutes, with time available at the end for your questions
• The full recording of the webinar will be emailed early next week
To submit a question:
• Open the Q&A window by clicking the Q&A button located at the bottom of your
screen
You can also post questions on Twitter after the webinar using the
hashtag #LaraDuck
House rules
Captions:
• Automated captions are available – if not already turned on, you can switch these
on via the Transcripts button located at the bottom
• The on-demand version of the webinar will be provided with manually-edited
captioning
House rules
Let’s go
Does UX/CX really make a difference?
Photo by Almos Bechtold on Unsplash
Intangible benefits ?
Photo by Surface on Unsplash
When should you start?
Photo by Markus Spiske on Unsplash
What does it look like?
Photo by Almos Bechtold on Unsplash
Photo by RDNE Stock project Photo by Anna Shvets
Photo by Christina Morello
Customer
interviews,
really?
Photo by Kindel Media
Handover, done?
Q&A Session
Let’s answer your questions
Email: hello@cyber-duck.co.uk
Twitter: @cyberduck_uk
LinkedIn: linkedin.com/company/cyber-duck
Next Session
Building products people actually can use –
why all developers need to understand
accessibility
23rd June 2023
Email: hello@cyber-duck.co.uk
Twitter: @cyberduck_uk
LinkedIn: linkedin.com/company/cyber-duck
Next Steps
In the meantime…
Download our free white paper:
How to Scale Laravel Projects and Applications.
SCAN TO DOWNLOAD
SCAN TO DOWNLOAD
THANK YOU SO MUCH!
Cyber-Duck
“
“
@cyberduck_uk
We’re hiring, reach out
to me if you’re interested!

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Building products people actually want 
to use – understanding the value of UX

  • 1. Bank of England & FCA June 2023 Building products people actually want to use – understanding the value of UX Essential (Laravel) developer skills for successful end-to-end project delivery #LaraDuck
  • 2. About us We are Laravel’s fi rst o ffi cial UK Accredited Partner Clients approach us when their Web Platforms need to be redesigned and rebuilt so content can becomes more accessible, user friendly and served by better open source technology like Laravel. We also help clients to ensure their data, websites are secure and compliant through better UX, SEO and DevOps.
  • 3. Welcome 👋 to the fourth webinar of this Essential Skills Series for (Laravel) Developers looking to grow and elevate their soft skills What you need to know: ‣ In each session one of our Ducks will focus on a different stage of the project lifecycle ‣ Topics include, pitching, project management, Agile, UX, accessibility, internal communications and much more ‣ Each session is recorded, and shared to everyone who registered ‣ We will also share with you additional material, such as articles, white paper and previous webinars Introduction
  • 4. Our experts Meera Rao Lead UX Designer David Murray Solution Architect
  • 5. Today’s session: • Today session is going to be a fireside chat between David Murray and Meera Rao • The webinar will last 40 minutes, with time available at the end for your questions • The full recording of the webinar will be emailed early next week To submit a question: • Open the Q&A window by clicking the Q&A button located at the bottom of your screen You can also post questions on Twitter after the webinar using the hashtag #LaraDuck House rules
  • 6. Captions: • Automated captions are available – if not already turned on, you can switch these on via the Transcripts button located at the bottom • The on-demand version of the webinar will be provided with manually-edited captioning House rules
  • 8. Does UX/CX really make a difference? Photo by Almos Bechtold on Unsplash
  • 9. Intangible benefits ? Photo by Surface on Unsplash
  • 10. When should you start? Photo by Markus Spiske on Unsplash
  • 11. What does it look like? Photo by Almos Bechtold on Unsplash
  • 12. Photo by RDNE Stock project Photo by Anna Shvets Photo by Christina Morello Customer interviews, really?
  • 13. Photo by Kindel Media Handover, done?
  • 14. Q&A Session Let’s answer your questions Email: hello@cyber-duck.co.uk Twitter: @cyberduck_uk LinkedIn: linkedin.com/company/cyber-duck
  • 15. Next Session Building products people actually can use – why all developers need to understand accessibility 23rd June 2023 Email: hello@cyber-duck.co.uk Twitter: @cyberduck_uk LinkedIn: linkedin.com/company/cyber-duck
  • 16. Next Steps In the meantime… Download our free white paper: How to Scale Laravel Projects and Applications. SCAN TO DOWNLOAD SCAN TO DOWNLOAD
  • 17. THANK YOU SO MUCH! Cyber-Duck “ “ @cyberduck_uk We’re hiring, reach out to me if you’re interested!