Hello
Everyone stand up!
Human interaction

Identity

Personality

Experience
Brands are like people
Identity
Who are you?
Identity

Where are you from?
What’s your promise?

erm
P

nt
ane
The Google identity?

Google is born Sept. 4, 1998.
Google is an american company.
Google is a web search engine.
What is Google original promise?

To organize
the world’s information
Personality
How would you describe this man?
or this man?
How do you behave?
Personality

How do you dress?
What is your attitude?

ha
C

ing
ng
How would you describe
Google personality?
Clear & accessible?
Intuitive?
Generous?
Helpful?
Inventive?
What is Google promise today?

To leave the world
a better place
Did Google
become one of your
best friend?
Trust
Brands are like people
Experience must validate your promise and your values

Identity

Personality

Experience
Interacting with a brand: a 360° experience
Point of sale
The Story of
Maison Dandoy
100% natural artisanal craftsmanship since 1829
Dandoy, traditional Brussels biscuit bakery

How to transform
a local family business
into a global family brand?
a local family business
into a global family brand?

Dandoy, traditional Brussels biscuit bakery
The 10- advice list

1
2
3
4
5
6
7
8
9
10

Read your past to build the future.
Use “Maison Dandoy” as name.
Tell your story. All the time.
Dandoy is about your people and family.
Dandoy means “Speculoos”.
Dandoy is Brussels.
Link with quality friends.
Say it simple.
Be consistent.
Smile.

How to transform
a local family business
into a global family brand?
We created a past forward brand
Using the brands’ story to build a new brand

Dandoy crafts
biscuits very seriously
without taking itself
too seriously
Focus on
1 product

Home
=
Family

Focus on the
motherhouse

Brussels
roots

Older
then Belgium
a local family business
into a global family brand?

Dandoy, traditional Brussels biscuit bakery
Cookies as golden dots

How to transform
a local family business
into a global family brand?
A brand with a consistent graphic toolbox
A yummy brand
a local family business
into a global family brand?

Dandoy, traditional Brussels biscuit bakery
A brand with a voice
Maison Dandoy

4– Le tone of voice

Speculoos.With two o.
Because it’s goood

Base, 15 juillet 2011

Page 22

Spéculoos, le vrai nom du roi des biscuits

How to transform
Elected family business
best Speculoosof the world
a local the people of Brussels
by
into a global family brand?

Speculoos, the real name of the
king of the biscuits

Élu meilleur spéculoos du monde
par les Bruxellois

Hungry speculators speculate on our speculoos

Bruxelles sans spéculoos
c’est comme Manneken sans Pis
Even Manneken Pis
eat Speculoosevery morning

Brusselspeculoos
Il vous faut une dose de speculoos
A brand with a voice
A brand with a voice
a local family business
into a global family brand?

Dandoy, traditional Brussels biscuit bakery
Each pack is a gift

How to transform
a local family business
into a global family brand?
A visible brand
A human brand with Dandoy ambassadors
a local family business
into a global family brand?

Dandoy, edition: theBrussels biscuittalking
Special traditional speculoos are bakery

How to transform
a local family business
into a global family brand?
A brand opening stores around the world
Opening of new stores outside Belgium

Maison Dandoy
Tokyo
a local family business
into a global family brand?

Dandoy, traditional Brussels biscuit bakery
International expansion

How to transform
a local family business
into a global family brand?
A brand with a voice you, soon?
A Dandoy store near
Brands are like people
Thank you!
@ThierryBrunfaut / @Base_design
#BrandsAreLikePeople

"Brands are like people" by Thierry Brunfaut, Base Design

  • 1.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
    Who are you? Identity Whereare you from? What’s your promise? erm P nt ane
  • 15.
    The Google identity? Googleis born Sept. 4, 1998. Google is an american company. Google is a web search engine.
  • 16.
    What is Googleoriginal promise? To organize the world’s information
  • 17.
  • 18.
    How would youdescribe this man?
  • 19.
  • 20.
    How do youbehave? Personality How do you dress? What is your attitude? ha C ing ng
  • 23.
    How would youdescribe Google personality?
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
    What is Googlepromise today? To leave the world a better place
  • 30.
    Did Google become oneof your best friend?
  • 31.
  • 36.
  • 37.
    Experience must validateyour promise and your values Identity Personality Experience
  • 38.
    Interacting with abrand: a 360° experience Point of sale
  • 39.
  • 41.
    100% natural artisanalcraftsmanship since 1829
  • 42.
    Dandoy, traditional Brusselsbiscuit bakery How to transform a local family business into a global family brand?
  • 43.
    a local familybusiness into a global family brand? Dandoy, traditional Brussels biscuit bakery The 10- advice list 1 2 3 4 5 6 7 8 9 10 Read your past to build the future. Use “Maison Dandoy” as name. Tell your story. All the time. Dandoy is about your people and family. Dandoy means “Speculoos”. Dandoy is Brussels. Link with quality friends. Say it simple. Be consistent. Smile. How to transform a local family business into a global family brand?
  • 44.
    We created apast forward brand
  • 45.
    Using the brands’story to build a new brand Dandoy crafts biscuits very seriously without taking itself too seriously Focus on 1 product Home = Family Focus on the motherhouse Brussels roots Older then Belgium
  • 46.
    a local familybusiness into a global family brand? Dandoy, traditional Brussels biscuit bakery Cookies as golden dots How to transform a local family business into a global family brand?
  • 47.
    A brand witha consistent graphic toolbox
  • 48.
  • 49.
    a local familybusiness into a global family brand? Dandoy, traditional Brussels biscuit bakery A brand with a voice Maison Dandoy 4– Le tone of voice Speculoos.With two o. Because it’s goood Base, 15 juillet 2011 Page 22 Spéculoos, le vrai nom du roi des biscuits How to transform Elected family business best Speculoosof the world a local the people of Brussels by into a global family brand? Speculoos, the real name of the king of the biscuits Élu meilleur spéculoos du monde par les Bruxellois Hungry speculators speculate on our speculoos Bruxelles sans spéculoos c’est comme Manneken sans Pis Even Manneken Pis eat Speculoosevery morning Brusselspeculoos Il vous faut une dose de speculoos
  • 50.
    A brand witha voice
  • 51.
    A brand witha voice
  • 52.
    a local familybusiness into a global family brand? Dandoy, traditional Brussels biscuit bakery Each pack is a gift How to transform a local family business into a global family brand?
  • 53.
  • 54.
    A human brandwith Dandoy ambassadors
  • 55.
    a local familybusiness into a global family brand? Dandoy, edition: theBrussels biscuittalking Special traditional speculoos are bakery How to transform a local family business into a global family brand?
  • 56.
    A brand openingstores around the world Opening of new stores outside Belgium Maison Dandoy Tokyo
  • 57.
    a local familybusiness into a global family brand? Dandoy, traditional Brussels biscuit bakery International expansion How to transform a local family business into a global family brand?
  • 58.
    A brand witha voice you, soon? A Dandoy store near
  • 60.
  • 61.
    Thank you! @ThierryBrunfaut /@Base_design #BrandsAreLikePeople