1. LinkedIn viewer, be loved by your customers.
Utilize a smart and beautiful social customer service platform.
By Brand Embassy Ltd., February 2015 Prepared by Martin Svarc

2. Brand Embassy is the Leader in Global Telco and Europe
Spanning the Globe all the way
from Australia to the Americas,
Brand Embassy is utilised by more
than 100 enterprises to make more than
100 million of their customers happy
everyday.
100+ enterprise clients, 100m happy consumers
Proudly partnered withFeatured in
USA
Colombia
Spain
Portugal
Germany
UK Netherlands
Czech Republic
Slovakia
Turkey Pakistan
Dubai
“Thanks to Brand Embassy we have everything
in one system, therefore we have more time to
take care of our customers”
Ondrej Ullmann
Social Networks Specialist, Vodafone

3. Success of Our Clients
asap :)
This is how fast we
react
love
What we do,
customers love us,
management loves
social.
100%
Response rate
+60%
Improved Solution
Time
70%
Reduction of
Response Time
9 out of 10
Customers
Satisfied
“It's flexible
and customizable.”
“User-friendly
reporting.”
“Goals achieved!”
Some of Our Happy Clients

4. People seek help and advice
within their friend groups, family
or online communities, and now
use customer service only as a
last resort. 40 minutes on the
phone? No thanks! Young
consumers don’t make phone
calls. They don’t even use email
much anymore. They use
Facebook, Twitter, chat and other
means of digital customer care.
Companies need to adapt to
the new customer
expectations.
By connecting all digital
customer service channels -
social media, email, chat,
discussion forums and self-
care - into one unified
environment, which we call the
Social Customer EcoSystem,
you can provide the integrated,
highly engaging customer care
experience of the future.
With Brand Embassy you
serve more customers,
better, and for less.
Brand Embassy brings the old-fashioned
customer service helpdesk to today’s social and
mobile customers.
Brand Embassy helps brands to be loved by their
customers by providing a smart and beautiful
social customer service platform.
Problem We Solve Solution We Bring What We Are Unique At

5. About the Product
We've built the smartest and the most beautiful
customer care platform on the market.
Key facts:
● A browser-based software (SaaS)
● Monitor and engagement via Facebook, Twitter, Linkedin, Google+,
Linkedin, YouTube, Instagram, discussion forums, blogs, e-mails.
● Possible API integrations with CRM and workforce optimization
systems.
Key Benefits
A Smarter Hive:
Unify all digital service channels into one
gorgeous platform.
Efficient Bees:
Serve more people without adding more agents.
Make sweet honey:
Customer service made public and personal.
The Honey Lab:
Actionable customer insights
Planning for the future:
Predictive intelligence
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6. Start with a free trial today,
get a sweet customer satisfaction tomorrow.
Martin Svarc
CCO
svarc@brandembassy.com
www.brandembassy.com