Bots & Messaging application APIs

•

0 likes•831 views

In the jungle of messaging applications, this is an overview of their current APIs, from developer experience to each ones specific features. And it remains a problematic for all bot makers: how to connect bots to multiple channels easily?

Technology

Jasmine Anteunis
Co-founder @Recast.AI
jasmine@recast.ai
@JasmineAnteunis
@JasmineAnteunis

Bots & Messaging
Applications APIs
@JasmineAnteunis

@JasmineAnteunis
Source: Companies, BI Intelligence
April 2016
+

What are messaging
applications?
@JasmineAnteunis

Messaging applications
First image of your bot
Interface with your users
@JasmineAnteunis
Choose depending your target and
sector

How to connect
your bot?
@JasmineAnteunis

@JasmineAnteunis
Write
messages
Send messages
to your bot
webhook
Make your
logic
Reply
Receive
message
1
2
3

Messaging
Applications
APIs
@JasmineAnteunis

And if I want to
connect my bot to
multiple channels?
@JasmineAnteunis

@JasmineAnteunis
Bot Connector
One messaging standard
Free & open source
One integration, one maintenance

@JasmineAnteunis
github.com/recastai/bot-connector
botconnector.recast.ai

@JasmineAnteunis
Thank you!
Jasmine Anteunis
Co-founder @Recast.AI
jasmine@recast.ai
@JasmineAnteunis

Similar to Bots & Messaging application APIs

Why Social Media Chat Bots Are the Future of Communication - Deck

Jan Rezab

The Chatbot Revolution

Giuliano Iacobelli

Uses of artificial intelligence and machine learning in instagram

Narola Infotech

Андрей Листочкин "Боты: возможно, вам не нужен UI"

Fwdays

Botgun

Digital Future

APIdays Paris 2019 - How Supper Apps are leveraging APIs to become tomorrow’s...

apidays

A webinar I hosted on Thursday 26th October talking about the future of social media and dark data. As more customers switch to private messaging apps, brands are no longer in control. This creates all kinds of ethical and moral challenges, not to mention the creative ones. Essentially, brands now need to provide more value than they capture. They need to give something useful BEFORE they ask for your personal details. (85% of B2C consumer conversations in some areas are now on private messaging apps and not visible on public social networks)_.

Dark Social Webinar

Jeremy Waite

Bots & Customer Service

Tech Talks Central

[OLD VERSION] Bots Are The New Apps

Lilian Kasem

Artificial Intelligence in Communications

Call Sumo

Bot will help chatting platform become more than just chit-chat tool. Online communication and technology are turning from “Mobile-first” into “AI-First” In 2016, Facebook, Line and WeChat all introduce their Bot API integrated with their platforms. This make the world start interesting BOT more than ever. Beside, in F8 conference, Facebook tells that ~90% of our time on mobile is spent on email and messaging platforms and overtaken social network already.

Chat bot get ready for the next trend of business [en]

Sikharin Cholpratin

Clustaar chatbot intervention for Crédit Agricole 19/05/2017

Timothée Meuret

THE RISE OF AI WEBSITES - ASSO.pptx

Mkarthick2

Chatbots are a rising trend in marketing and for good reason – they personalize a user’s online experience, offer new insights, and can raise your conversion rates. In this session, Hanapin’s Associate Director of Search, Kelly Pollock, and Mobile Monkey’s Founder, Larry Kim, discuss an overview of Chatbots and lead you through the process of building and maintaining a powerful chatbot for Facebook Ads.

[New Tool] How to Build a Chatbot and Why It Works

Hanapin Marketing

Whatsafly & Bartabox Proposal Presentation

AzimulIslamSheblu

Evan Purnama, born and grow up in Jogja. Went to Singapore and graduated in 3.5 years from NTU and worked at some IT companies in Singapore before decided to start his own startup tech company in early 2013, Qiscus Pte Ltd (Messaging Platform for Business, which in 2016 pivoted to Chat and Call Engine Services) and 1618 Pte Ltd (Software House). Evan then moved back to Indonesia (Jogja) in mid 2013 to open Engineering Team. He is also active in TechTalk and startup communities in Jogja. *** This slide was shared at Tech in Asia Product Development Conference 2017 (PDC'17) on 9-10 August 2017. Get more insightful updates from TIA by subscribing techin.asia/updateselalu

"Build AI Compliant Whatsapp-like Chat App Using Qiscus SDK" by Evan Purnama ...

Tech in Asia ID

Clever Messenger Review

New World Trade 2022

Build an app from scratch using teams app studio for ms teams

Jenkins NS

Social

Arjan Bakker

What is WhatsApp Business API The WhatsApp Business API is a set of tools and capabilities provided by WhatsApp for businesses to communicate with their customers on the WhatsApp platform at scale. It enables medium to large enterprises to integrate WhatsApp into their communication systems and engage with customers through the popular messaging app. Key features and aspects of the WhatsApp Business API include: Two-Way Communication: Businesses can send messages to their customers and receive responses, allowing for interactive and personalized communication. Message Templates: Message templates are pre-approved message formats that businesses can use for sending specific types of messages, such as order confirmations, appointment reminders, and more. Multimedia Messaging: Support for sending images, videos, and documents enables businesses to enhance the communication experience. Automation with Chatbots: Businesses can implement chatbots to automate responses to common queries and provide instant support to customers. Verified Business Accounts: Businesses can apply for a verified business account, which adds a green checkmark to their profile, indicating to users that they are interacting with a legitimate business. Rich Analytics: The WhatsApp Business API provides analytics and insights related to message delivery, read receipts, and other relevant metrics. Integration with CRM Systems: Integration capabilities allow businesses to connect the WhatsApp Business API with their existing Customer Relationship Management (CRM) systems for streamlined communication. End-to-End Encryption: Messages sent via the WhatsApp Business API are encrypted, ensuring the security and privacy of the communication. Opt-In Mechanism: Users must opt-in to receive messages from businesses on WhatsApp, ensuring that communication is consensual. Use Cases: E-commerce: Order confirmations, shipping updates, and customer support. Service Providers: Appointment reminders, service updates, and support. Finance: Account notifications, transaction alerts, and customer inquiries. Businesses interested in using the WhatsApp Business API need to apply for access and undergo an approval process. Additionally, there are costs associated with using the API, and pricing may vary based on factors such as message type, destination country, and message volume. To get started with the WhatsApp Business API, businesses can either directly apply through WhatsApp or work with WhatsApp Business Solution Providers, who are authorized by WhatsApp to provide services related to the API.

What is WhatsApp Business API, Features and its Pricing .pptx

Authkey

Similar to Bots & Messaging application APIs (20)

Why Social Media Chat Bots Are the Future of Communication - Deck

The Chatbot Revolution

Uses of artificial intelligence and machine learning in instagram

Андрей Листочкин "Боты: возможно, вам не нужен UI"

Botgun

APIdays Paris 2019 - How Supper Apps are leveraging APIs to become tomorrow’s...

Dark Social Webinar

Bots & Customer Service

[OLD VERSION] Bots Are The New Apps

Artificial Intelligence in Communications

Chat bot get ready for the next trend of business [en]

Clustaar chatbot intervention for Crédit Agricole 19/05/2017

THE RISE OF AI WEBSITES - ASSO.pptx

[New Tool] How to Build a Chatbot and Why It Works

Whatsafly & Bartabox Proposal Presentation

"Build AI Compliant Whatsapp-like Chat App Using Qiscus SDK" by Evan Purnama ...

Clever Messenger Review

Build an app from scratch using teams app studio for ms teams

Social

What is WhatsApp Business API, Features and its Pricing .pptx

Recently uploaded

Speed Wins: From Kafka to APIs in Minutes

confluent

As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other? Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.

Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024

Tobias Schneck

The Future of Platform Engineering

Jemma Hussein Allen

To Graph or Not to Graph Knowledge Graph Architectures and LLMs

Paul Groth

НАДІЯ ФЕДЮШКО БАЦ «Професійне зростання QA спеціаліста»

QADay

Assuring Contact Center Experiences for Your Customers With ThousandEyes

ThousandEyes

Ever caught yourself nodding along when someone mentions "delivering value" in Agile, but secretly wondering what the heck they actually mean? You're not alone! Join us for an eye-opening session where we'll strip away the buzzwords and dive into the heart of Agile—value delivery. But what is "value"? Is it a mythical unicorn in the world of software development, or is there more to this overused term? This isn't going to be a sit-and-get lecture. We're talking about a face-to-face, interactive meetup where YOU play a crucial role. Come along to: Define It: What does "value" really mean? We’ll build a definition that’s not just words, but a compass for your Agile journey. Contextualise It: Discover what value means specifically to you, your team, your company, and your industry. Because one size does not fit all. Deliver It: Share strategies and gather new ones for uncovering and delivering true value—no more shooting in the dark!

Unpacking Value Delivery - Agile Oxford Meetup - May 2024.pptx

David Michel

IOS-PENTESTING-BEGINNERS-PRACTICAL-GUIDE-.pptx

Abida Shariff

How world-class product teams are winning in the AI era by CEO and Founder, P...

Product School

In this session, we will showcase how to revolutionize automated testing for your software, automation, and QA teams with UiPath Test Suite. In part 1 of UiPath test automation using UiPath Test Suite – developer series, we will cover, Software testing overview What is software testing Why software testing is required Typical test types and levels Continuous testing and challenges Introduction to UiPath Test Suite UiPath Test Suite family of products Speaker: Atul Trikha, Chief Technologist & Solutions Architect, Peraton and UiPath MVP Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP

UiPath Test Automation using UiPath Test Suite series, part 1

DianaGray10

Discover the essentials of performance testing in the IT sector with our concise guide. Learn about various testing types such as load, stress, endurance, spike, scalability, and volume testing. Understand key performance metrics like response time, throughput, CPU and memory utilization, and error rate. Explore top tools like Apache JMeter, LoadRunner, Gatling, Neoload, and BlazeMeter. Gain insights into best practices for defining objectives, creating realistic scenarios, automating tests, and optimizing performance to ensure user satisfaction, reliability, scalability, and cost efficiency. Ideal for developers, QA engineers, and IT professionals. Visit Expeed Software for more information. https://expeed.com/

In-Depth Performance Testing Guide for IT Professionals

Expeed Software

UiPath Test Automation using UiPath Test Suite series, part 3

DianaGray10

IoT Analytics Company Presentation May 2024

IoTAnalytics

Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...

Thierry Lestable

The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more. Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/ Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.

Transcript: Selling digital books in 2024: Insights from industry leaders - T...

BookNet Canada

FIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdf

FIDO Alliance

Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”. All of this illustrated with link prediction over knowledge graphs, but the argument is general.

Neuro-symbolic is not enough, we need neuro-*semantic*

Frank van Harmelen

FIDO Alliance Osaka Seminar: Passkeys at Amazon.pdf