Presentation on possibilities of leveraging biometric data on wearables, plus discussion of data on happiness from the Pebble Happiness App, a tracker for your moods and the drivers behind them.
Data Science on a Budget: Maximizing Insight and Impact (Boston Data Festival...Nicholas Arcolano
These are the slides for a talk I gave at the 2014 Boston Data Festival on November 5, 2014.
ABSTRACT:
Many companies have "big data", but not every company has the resources (or need) for a big data team. In this talk we will discuss lessons I've learned from working as part of a small team within a fast-moving mobile start-up and techniques for getting the most out of your data when you're operating with major time, personnel, and resource constraints.
Systems thinking - a new approach for decision makingJuhana Huotarinen
Systems thinking helps us to understand why people behave like they do. It is a tool for modern decision making and suits well the Agile mindset. Originally presented at Mini Italian Agile day 05/2018
This year I ran a local event for the NASA Space Apps Challenge in Exeter at the Met Office. This talk covers the events of the weekend along with some insights into the organisation of the event.
Effective Digital Diary Studies / UXPA Webinar May 2016Sara Cambridge
Diary studies are one of the few research methods that allows people to report their in-the-moment experiences, but their usefulness has been limited by the difficulty in getting people to remember to carry them around and fill them out. Mobile phones have breathed new life into diary studies since people are already using them in short spurts throughout their day. However designing a study that collects relevant data can be tricky.
Data Science on a Budget: Maximizing Insight and Impact (Boston Data Festival...Nicholas Arcolano
These are the slides for a talk I gave at the 2014 Boston Data Festival on November 5, 2014.
ABSTRACT:
Many companies have "big data", but not every company has the resources (or need) for a big data team. In this talk we will discuss lessons I've learned from working as part of a small team within a fast-moving mobile start-up and techniques for getting the most out of your data when you're operating with major time, personnel, and resource constraints.
Systems thinking - a new approach for decision makingJuhana Huotarinen
Systems thinking helps us to understand why people behave like they do. It is a tool for modern decision making and suits well the Agile mindset. Originally presented at Mini Italian Agile day 05/2018
This year I ran a local event for the NASA Space Apps Challenge in Exeter at the Met Office. This talk covers the events of the weekend along with some insights into the organisation of the event.
Effective Digital Diary Studies / UXPA Webinar May 2016Sara Cambridge
Diary studies are one of the few research methods that allows people to report their in-the-moment experiences, but their usefulness has been limited by the difficulty in getting people to remember to carry them around and fill them out. Mobile phones have breathed new life into diary studies since people are already using them in short spurts throughout their day. However designing a study that collects relevant data can be tricky.
A look into Apple Health. It's one of the apps you can't delete on your phone, so I looked into how we could make some changes to simplify it and make it more useful.
One of the shortcomings of many user interviews is the vast gulf between what people think they do versus what they actually do, not to mention what they may have forgotten having done. Fortunately, new research tools are filling that gap by allowing users to quickly provide feedback from their phone right after they use a product, allowing for the capturing of rich, emotional details. These tools are breathing new life into a traditional research tool, the diary study.
This talk share the best practices I’ve developed for designing a digital diary study that collects relevant and insightful data. It will be framed by examples from a recent diary study exploring how people use their fitness trackers (Fitbit, Jawbone Up, etc). Attendees will come away with not only an understanding of how much rich data can be collected this way, but with the basic knowledge needed to execute their own digital diary studies.
Task maps. Customer journeys. Cognitive walk-throughs. All are artifacts of our process of seeking understanding about our users that we likely create on a regular basis. But how can we better connect that work to the process of web site data collection and analysis?
Learn how we can adapt our existing process and artifacts to drive the definition of what user data we need to collect, as well as how to better analyze and validate what we do, including:
- Using existing site analytics to set a behavioral baseline.
- Defining what we want to measure based on task maps and other UX artifacts.
The result? Consensus on user behavior as expressed through data that can be used to tell the evolving story about our users and create better products for them.
Beyond Eye Tracking: Bringing Biometrics to Usability ResearchDan Berlin
User experience research has traditionally relied upon qualitative techniques that entail users telling us their feelings, wants, and needs. This creates an inherent cognitive bias – data is filtered through the participant’s cognition. That is, we may not necessarily be hearing the participants’ true feelings. They may be trying to please the moderator or may just be unable to articulate the cause of their emotions. But researchers and stakeholders alike are thirsty for quantitative data that complements the qualitative. Luckily, we live in exciting times – there are two particular technologies that are becoming more accessible that will help usability researchers break through cognitive bias and provide that ever tantalizing quantitative data: eye tracking and biometrics. Eye tracking equipment has only recently started to become affordable to most anyone who wants to use it. Researchers must now get up-to-speed on eye tracking methodology and analysis. When is it appropriate? How can we turn the data into actionable findings? What the heck do I do with all of this new data?! More importantly, we should find new research techniques that will break through cognitive bias.
This is where the second technology comes in: biometrics. Psychophysiology is the study of how emotions affect changes in the body. Changes in heart rate, breathing rate, heart rate variability, and galvanic skin response (GSR) have all been shown to be accurate indicators of a person’s emotions, among others. Just as with eye tracking, the equipment to measure these biometrics are just now starting to become accessible to usability researchers. Until very recently, the equipment to gather this data was rather obtrusive and invasive. This not only affected participant comfort, but also did not lend to conducting “discount” usability research. But new technology allows the collection of biometrics in non-invasive ways. For instance, Affectiva’s Q Sensor is worn on the wrist and wirelessly gathers a participant’s GSR. The problem with integrating psychophysiological data into usability research is that individual researchers will need to come up with not only the algorithms to interpret the biometrics but also the technology to temporally marry the biometrics to the eye tracking data. These are no small tasks. There are companies out there that will collect and interpret the data for you for a hefty fee. But this technique should be in every usability researcher’s toolkit. As such, we should come together as a research community to figure this out. We need an open dialogue. We need to share techniques and stories.
Data analysis is one of the revolutionary technique that has been the base for further lot technologies and industries. It is important and is structured in a disciplinary manner in order to produce essential results. Concept includes static algorithms and particular set of work methods but the result is always dynamic.
A non-technical introduction to mobile analytics. Learn how it managed, analyzed, and how it drives business and product decisions.
This presentation focuses on in-app-analytics.
Important aspects it covers:
1. The tool covers Flurry for in-app-analytics: active users, retention, events, funnels, segments, user acquisition
2. It introduces App Annie for sales analytics
3. Case studies from Cammy and Skater
Case study on the development of the MyHeart Counts app built using Apple’s ResearchKit platform and future plans for Android development. Presented by Dr Dario Salvi of University of Oxford at LSHTM's 'Enhancing data capture in health research' RDM event on November 20th, 2015.
Designing and deploying mobile user studies in the wild: a practical guideKaren Church
This tutorial was presented as part of Mobile HCI 2012 in San Francisco on the 19th September 2012. The tutorial aims to provide a practical guide to conduct mobile field studies based on the learning outcomes of the research I've been involved in while working as a Research Scientist in Telefonica Research, Barcelona. I cover how to design effective mobile field studies, the importance of mobile prototyping, the impact of various design choices on the study setup and deployment, how to engage participants and how to avoid ethical and legal issues. I've also tried to include listings of useful resources for those who are interested in conducting mobile field studies of their own.
More details: http://mm2.tid.es/mhcitutorial/
Karen Church
Research Scientist
Telefonica Research
www.karenchurch.com
@karenchurch
You don’t need a big budget, weeks of time or special labs to get user insights quickly and inexpensively. We’ll discuss how you can meet your goals, improve your products and make informed decisions through user research. Usability testing (remote & in-person), interviews, surveys and analytics are a few methods we’ll review, particularly in the context of your own business challenges and user questions.
UX Activities for Pet Wearable iOS Mobile AppNicole Warner
Mobile app product development for a pet wearable device. Product tracks fitness and health stats. Also, includes tracking service and remote access to dog door.
Presentation for SMU UX certification class.
A look into Apple Health. It's one of the apps you can't delete on your phone, so I looked into how we could make some changes to simplify it and make it more useful.
One of the shortcomings of many user interviews is the vast gulf between what people think they do versus what they actually do, not to mention what they may have forgotten having done. Fortunately, new research tools are filling that gap by allowing users to quickly provide feedback from their phone right after they use a product, allowing for the capturing of rich, emotional details. These tools are breathing new life into a traditional research tool, the diary study.
This talk share the best practices I’ve developed for designing a digital diary study that collects relevant and insightful data. It will be framed by examples from a recent diary study exploring how people use their fitness trackers (Fitbit, Jawbone Up, etc). Attendees will come away with not only an understanding of how much rich data can be collected this way, but with the basic knowledge needed to execute their own digital diary studies.
Task maps. Customer journeys. Cognitive walk-throughs. All are artifacts of our process of seeking understanding about our users that we likely create on a regular basis. But how can we better connect that work to the process of web site data collection and analysis?
Learn how we can adapt our existing process and artifacts to drive the definition of what user data we need to collect, as well as how to better analyze and validate what we do, including:
- Using existing site analytics to set a behavioral baseline.
- Defining what we want to measure based on task maps and other UX artifacts.
The result? Consensus on user behavior as expressed through data that can be used to tell the evolving story about our users and create better products for them.
Beyond Eye Tracking: Bringing Biometrics to Usability ResearchDan Berlin
User experience research has traditionally relied upon qualitative techniques that entail users telling us their feelings, wants, and needs. This creates an inherent cognitive bias – data is filtered through the participant’s cognition. That is, we may not necessarily be hearing the participants’ true feelings. They may be trying to please the moderator or may just be unable to articulate the cause of their emotions. But researchers and stakeholders alike are thirsty for quantitative data that complements the qualitative. Luckily, we live in exciting times – there are two particular technologies that are becoming more accessible that will help usability researchers break through cognitive bias and provide that ever tantalizing quantitative data: eye tracking and biometrics. Eye tracking equipment has only recently started to become affordable to most anyone who wants to use it. Researchers must now get up-to-speed on eye tracking methodology and analysis. When is it appropriate? How can we turn the data into actionable findings? What the heck do I do with all of this new data?! More importantly, we should find new research techniques that will break through cognitive bias.
This is where the second technology comes in: biometrics. Psychophysiology is the study of how emotions affect changes in the body. Changes in heart rate, breathing rate, heart rate variability, and galvanic skin response (GSR) have all been shown to be accurate indicators of a person’s emotions, among others. Just as with eye tracking, the equipment to measure these biometrics are just now starting to become accessible to usability researchers. Until very recently, the equipment to gather this data was rather obtrusive and invasive. This not only affected participant comfort, but also did not lend to conducting “discount” usability research. But new technology allows the collection of biometrics in non-invasive ways. For instance, Affectiva’s Q Sensor is worn on the wrist and wirelessly gathers a participant’s GSR. The problem with integrating psychophysiological data into usability research is that individual researchers will need to come up with not only the algorithms to interpret the biometrics but also the technology to temporally marry the biometrics to the eye tracking data. These are no small tasks. There are companies out there that will collect and interpret the data for you for a hefty fee. But this technique should be in every usability researcher’s toolkit. As such, we should come together as a research community to figure this out. We need an open dialogue. We need to share techniques and stories.
Data analysis is one of the revolutionary technique that has been the base for further lot technologies and industries. It is important and is structured in a disciplinary manner in order to produce essential results. Concept includes static algorithms and particular set of work methods but the result is always dynamic.
A non-technical introduction to mobile analytics. Learn how it managed, analyzed, and how it drives business and product decisions.
This presentation focuses on in-app-analytics.
Important aspects it covers:
1. The tool covers Flurry for in-app-analytics: active users, retention, events, funnels, segments, user acquisition
2. It introduces App Annie for sales analytics
3. Case studies from Cammy and Skater
Case study on the development of the MyHeart Counts app built using Apple’s ResearchKit platform and future plans for Android development. Presented by Dr Dario Salvi of University of Oxford at LSHTM's 'Enhancing data capture in health research' RDM event on November 20th, 2015.
Designing and deploying mobile user studies in the wild: a practical guideKaren Church
This tutorial was presented as part of Mobile HCI 2012 in San Francisco on the 19th September 2012. The tutorial aims to provide a practical guide to conduct mobile field studies based on the learning outcomes of the research I've been involved in while working as a Research Scientist in Telefonica Research, Barcelona. I cover how to design effective mobile field studies, the importance of mobile prototyping, the impact of various design choices on the study setup and deployment, how to engage participants and how to avoid ethical and legal issues. I've also tried to include listings of useful resources for those who are interested in conducting mobile field studies of their own.
More details: http://mm2.tid.es/mhcitutorial/
Karen Church
Research Scientist
Telefonica Research
www.karenchurch.com
@karenchurch
You don’t need a big budget, weeks of time or special labs to get user insights quickly and inexpensively. We’ll discuss how you can meet your goals, improve your products and make informed decisions through user research. Usability testing (remote & in-person), interviews, surveys and analytics are a few methods we’ll review, particularly in the context of your own business challenges and user questions.
UX Activities for Pet Wearable iOS Mobile AppNicole Warner
Mobile app product development for a pet wearable device. Product tracks fitness and health stats. Also, includes tracking service and remote access to dog door.
Presentation for SMU UX certification class.
06-04-2024 - NYC Tech Week - Discussion on Vector Databases, Unstructured Data and AI
Round table discussion of vector databases, unstructured data, ai, big data, real-time, robots and Milvus.
A lively discussion with NJ Gen AI Meetup Lead, Prasad and Procure.FYI's Co-Found
06-04-2024 - NYC Tech Week - Discussion on Vector Databases, Unstructured Data and AI
Discussion on Vector Databases, Unstructured Data and AI
https://www.meetup.com/unstructured-data-meetup-new-york/
This meetup is for people working in unstructured data. Speakers will come present about related topics such as vector databases, LLMs, and managing data at scale. The intended audience of this group includes roles like machine learning engineers, data scientists, data engineers, software engineers, and PMs.This meetup was formerly Milvus Meetup, and is sponsored by Zilliz maintainers of Milvus.
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Empowering the Data Analytics Ecosystem: A Laser Focus on Value
The data analytics ecosystem thrives when every component functions at its peak, unlocking the true potential of data. Here's a laser focus on key areas for an empowered ecosystem:
1. Democratize Access, Not Data:
Granular Access Controls: Provide users with self-service tools tailored to their specific needs, preventing data overload and misuse.
Data Catalogs: Implement robust data catalogs for easy discovery and understanding of available data sources.
2. Foster Collaboration with Clear Roles:
Data Mesh Architecture: Break down data silos by creating a distributed data ownership model with clear ownership and responsibilities.
Collaborative Workspaces: Utilize interactive platforms where data scientists, analysts, and domain experts can work seamlessly together.
3. Leverage Advanced Analytics Strategically:
AI-powered Automation: Automate repetitive tasks like data cleaning and feature engineering, freeing up data talent for higher-level analysis.
Right-Tool Selection: Strategically choose the most effective advanced analytics techniques (e.g., AI, ML) based on specific business problems.
4. Prioritize Data Quality with Automation:
Automated Data Validation: Implement automated data quality checks to identify and rectify errors at the source, minimizing downstream issues.
Data Lineage Tracking: Track the flow of data throughout the ecosystem, ensuring transparency and facilitating root cause analysis for errors.
5. Cultivate a Data-Driven Mindset:
Metrics-Driven Performance Management: Align KPIs and performance metrics with data-driven insights to ensure actionable decision making.
Data Storytelling Workshops: Equip stakeholders with the skills to translate complex data findings into compelling narratives that drive action.
Benefits of a Precise Ecosystem:
Sharpened Focus: Precise access and clear roles ensure everyone works with the most relevant data, maximizing efficiency.
Actionable Insights: Strategic analytics and automated quality checks lead to more reliable and actionable data insights.
Continuous Improvement: Data-driven performance management fosters a culture of learning and continuous improvement.
Sustainable Growth: Empowered by data, organizations can make informed decisions to drive sustainable growth and innovation.
By focusing on these precise actions, organizations can create an empowered data analytics ecosystem that delivers real value by driving data-driven decisions and maximizing the return on their data investment.
3. Pebble Health
• Activity tracking: now table stakes for wearables
• Pebble Health features…
• Step- and sleep-tracking
• Activity classifications
• Personalized feedback
• Smart alarm
• Calendar integration (workout
scheduling)
• Heart rate sensor (coming Q4 2016)
4. Behavior change
New sensors & passive data collection
enable a lot of cool experiences…
…but what encourages healthier behaviors?
5. UbiFit Garden Experiment1
• Goal: Reduce sedentary time
• What’s more important…
• Passive data collection?
• Or ambient feedback?
• Ambient feedback = visualization of
progress that user can see at a
glance (no need to open an app)
6. UbiFit Garden Experiment
• Result: Ambient feedback made the difference
• Without glanceable display: Average Activity Duration
decreased over time
• With glanceable display: Average Activity Duration was
maintained
• Interaction model is key to encouraging
sustainable behavioral change
7. Engagement on wearables
• Wearables can take better advantage of this
interaction model
• What we can’t do with sensors, we can make
up for via user engagement
• What if we just ask users for the data we want?
8. The Happiness App: Overview
• One-week program for mood tracking
• Prompt user to rate mood & energy
• Plus: where they are, who they’re with, what they’re doing
• Customize w/ voice input through microphone!
• End of week: email report w/ personalized analysis
9. The Happiness App: Feedback
“One of the best uses of my
pebble. Being on my wrist the
hourly buzz I responded to,
unlike many things like phone
apps.”
“I absolutely love the app and my
counselor thought it was a
great idea!”
“App design and functionality
were everything I had hoped to
build myself, you guys knocked it
out of the park”
“Excited to the see the results,
tracking my mood actually
helped to make me feel more
"present.”
10. The Happiness App: Findings
• Users report two-fold benefits:
• Insights from summary report data
• Increased mindfulness from mood & energy check-ins
• But don’t ditch the sensors: future plans to
integrate results with activity & sleep data
• We can validate a variety of research with the
snap of our fingers
11. The Happiness App: Aggregated Data3
• Research says: 7pm is the happiest hour of the day4
• Pebble data: peak in mood at 7pm
* See full results on medium.com/pebble-research
12. The Happiness App: Aggregated Data
• Research says: good relationships, sociability increase
happiness5
• Pebble data: best mood scores w/ friends, at social events
13. The Happiness App: Aggregated Data
• Research says: alcohol has short-term positive impact on
mood6
• Pebble data: alcohol aligns with euphoria (in the moment)
—but don’t forget about yoga, exercise, and socializing!
14. The Happiness App: Aggregated Data
• Research says: Energy peaks in late morning, declines
with an afternoon slump7,8
• Pebble data: high in morning, declines 12-5pm, boosts @
7pm (possibly thanks to the happiness peak)
15. The Happiness App: Aggregated Data
• Also apparent: positive impact of yoga & exercise on
energy levels
16. Future development
• Building off the happiness app: same functionality, more
use cases
• Be more active, manage anxiety, quit smoking, improve
sleep, run a marathon….
• Collaborating with Mobilize Research Center @ Stanford
• Aggregated data suggests power of research at scale
• Published step- and sleep-tracking algorithms
• Data questions? Contact: holcombdata@gmail.com
17. Purchase History
(watch faces, etc)
Device Usage Data
Companion App
Usage Data
Website
App Data
• Lack of visibility into core KPIs
(e.g. How many users turned on their pebble watch today?)
• Product Management, Data Science, and BizOps teams
couldn’t get raw data from legacy systems
• No engineers to support growing data science team
• No bandwidth to setup or maintain analytics infrastructure
Pains Benefits
• Both historical and streaming data centralized to
Treasure Data in just 15 days
• Fast, direct access to data for all non-technical
users in the company
• No engineering overhead (even with exponential
growth in data volumes)
18. References
1 Consolvo S, et al. Flowers or a Robot Army? Encouraging Awareness &
Activity with Personal, Mobile Displays. Proceedings of the 10th international
conference on Ubiquitous computing, 54-63. 2008.
2 Legere, John (JohnLegere), “This app might break”, 9 June 2016, 7:19am.
3 Shapiro, H. The Secret to Happiness. Pebble Research Blog. 2016.
4 Guillaume E, Baranski E, et al. The World at 7:00: Comparing the Experience
of Situations Across 20 Countries. Journal of Personality. 2016.
5 Diener E, Seligmen M. Very Happy People. Psychological Science. 2002.
6 Geiger B, MacKerron G. Can alcohol make you happy? A subjective wellbeing
approach. Social Science & Medicine. 2016.
7 Matchock R, Mordkoff J. Chronotype and time-of-day influences on the
alerting, orienting, and executive components of attention. Experimental Brain
Research. 2009.
8 Shellenbarger S. The Peak Time for Everything. Wall Street Journal. 2012.