Mughal garden flower show in Rashtrapati bhavanDavid Harish
The document is a report submitted by student D. Harish to his professor Mr. Vikas Kumar about a visit to the Mughal Garden Flowers Show. It details a class trip taken by the Department of Hotel Management and Catering Technology at SRM University to view the flowers on display at the Mughal Garden.
Indian Hotels Company Limited (IHCL), known as Taj Hotels Resorts and Palaces, operates 93 hotels across India and 16 more internationally. It has faced challenges from increased competition and changing customer demands. A financial analysis found declining profitability ratios and high leverage over time. While IHCL maintains strengths in brand recognition and employee strength, opportunities exist in improving service quality and expanding to tier 2/3 cities. Threats include competitive upgrades and foreign tourist arrival dependence.
" ITC GRAND CHOLA CHENNAI" By Preeti Gusainpoojagusain
The ITC Grand Chola is a 522 room luxury hotel located in Chennai, India. It has 10 food and beverage outlets and offers a variety of room types from executive club rooms to presidential suites. Amenities vary between rooms but include services like 24 hour butler service, complimentary breakfast, and access to lounges. The hotel also has several banquet and meeting rooms available for events.
The document summarizes the key details of the Le Meridien hotel located in New Delhi, India. It is a luxury hotel situated near central government offices and shopping areas, with easy access to airports. The hotel has two towers designed around a central atrium, containing 358 guest rooms, multiple restaurants and bars, meeting spaces, a spa, gym, and rooftop swimming pool. It mainly caters to corporate executives and diplomats with an occupancy rate of 95-100%.
The document discusses the Le Meridien hotel group. It provides background on the establishment of Le Meridien in 1972 by Air France, and its growth to over 120 hotels worldwide by the 2000s. The document also summarizes some of the individual Le Meridien hotels located in major Indian cities like New Delhi, Mumbai, Chennai, Kochi, and Bangalore. It highlights the facilities and amenities offered at these hotels, which are aimed at providing an international standard of service.
The Orchid Hotel in Mumbai showcases eco-friendly practices that can be applied across the hospitality industry. Designed by architects D.M. Upasni and Lynn Wilson, the hotel aims to be a benchmark for eco-sensitivity. It is located in Bandra, along the Western Express Highway, for easy access. Sustainable features include a facade and layout that reduce heat absorption, maximum natural lighting in the atrium, and a rooftop pool insulated from heat. Materials like recycled wood, rubber wood, and medium-density fiber are used for construction and interiors. Energy-efficient systems include triple-glazed windows, LED lights, and electronic devices to conserve resources. Operational practices further the eco
The document discusses waste management practices at The Orchid, an eco-friendly hotel. It describes the hotel's use of 4 color-coded bins to separate organic food waste, recyclable waste, reusable waste, and hazardous waste. The hotel also has a sewage treatment plant that recycles water using advanced technology, which is then reused for air conditioning and gardening. Additionally, the hotel employs vermicomposting using 7 layers and live earthworms to further process biodegradable waste into useful fertilizer.
Mughal garden flower show in Rashtrapati bhavanDavid Harish
The document is a report submitted by student D. Harish to his professor Mr. Vikas Kumar about a visit to the Mughal Garden Flowers Show. It details a class trip taken by the Department of Hotel Management and Catering Technology at SRM University to view the flowers on display at the Mughal Garden.
Indian Hotels Company Limited (IHCL), known as Taj Hotels Resorts and Palaces, operates 93 hotels across India and 16 more internationally. It has faced challenges from increased competition and changing customer demands. A financial analysis found declining profitability ratios and high leverage over time. While IHCL maintains strengths in brand recognition and employee strength, opportunities exist in improving service quality and expanding to tier 2/3 cities. Threats include competitive upgrades and foreign tourist arrival dependence.
" ITC GRAND CHOLA CHENNAI" By Preeti Gusainpoojagusain
The ITC Grand Chola is a 522 room luxury hotel located in Chennai, India. It has 10 food and beverage outlets and offers a variety of room types from executive club rooms to presidential suites. Amenities vary between rooms but include services like 24 hour butler service, complimentary breakfast, and access to lounges. The hotel also has several banquet and meeting rooms available for events.
The document summarizes the key details of the Le Meridien hotel located in New Delhi, India. It is a luxury hotel situated near central government offices and shopping areas, with easy access to airports. The hotel has two towers designed around a central atrium, containing 358 guest rooms, multiple restaurants and bars, meeting spaces, a spa, gym, and rooftop swimming pool. It mainly caters to corporate executives and diplomats with an occupancy rate of 95-100%.
The document discusses the Le Meridien hotel group. It provides background on the establishment of Le Meridien in 1972 by Air France, and its growth to over 120 hotels worldwide by the 2000s. The document also summarizes some of the individual Le Meridien hotels located in major Indian cities like New Delhi, Mumbai, Chennai, Kochi, and Bangalore. It highlights the facilities and amenities offered at these hotels, which are aimed at providing an international standard of service.
The Orchid Hotel in Mumbai showcases eco-friendly practices that can be applied across the hospitality industry. Designed by architects D.M. Upasni and Lynn Wilson, the hotel aims to be a benchmark for eco-sensitivity. It is located in Bandra, along the Western Express Highway, for easy access. Sustainable features include a facade and layout that reduce heat absorption, maximum natural lighting in the atrium, and a rooftop pool insulated from heat. Materials like recycled wood, rubber wood, and medium-density fiber are used for construction and interiors. Energy-efficient systems include triple-glazed windows, LED lights, and electronic devices to conserve resources. Operational practices further the eco
The document discusses waste management practices at The Orchid, an eco-friendly hotel. It describes the hotel's use of 4 color-coded bins to separate organic food waste, recyclable waste, reusable waste, and hazardous waste. The hotel also has a sewage treatment plant that recycles water using advanced technology, which is then reused for air conditioning and gardening. Additionally, the hotel employs vermicomposting using 7 layers and live earthworms to further process biodegradable waste into useful fertilizer.
Assignment taj hotels services by nilesh shuklaNILESH SHUKLA
The document provides an overview of Taj Hotels Resorts and Palaces, a luxury hotel chain in India. It discusses the company's origins in 1903 with the opening of the Taj Mahal Palace Hotel in Bombay. It then summarizes Taj's various hotel brands that operate across market segments, including Taj (luxury), Taj Exotica (resorts and spas), Taj Safaris (wildlife lodges), Vivanta by Taj (contemporary luxury), The Gateway (upscale), and Ginger (economy). The document also outlines Taj's international expansion, culinary experiences, wellness services, and other operations like airline catering and aviation services. It concludes by noting Taj's commitment to corporate sustainability and
The document discusses Le Meridien, an international hotel brand owned by Starwood Hotels & Resorts. It provides details on Le Meridien's history, mission, locations, facilities, awards and future plans. Specifically, it notes that Le Meridien was established in 1972, currently has over 120 hotels in 50 countries, and plans to invest $200 million to renovate 13 hotels and resorts in the Middle East and Africa region over the next 3 years.
The Oberoi Hotels is acquiring a small hotel chain in Bangalore and plans to rebrand and sell some hotels while keeping others. They want to hire managers for the Bangalore hotels but don't have experience recruiting outside of Mumbai. The compensation for Bangalore needs to attract managers to relocate. Training will also need to be designed quickly as the hotels open in a month. Possible solutions include hiring a mix of local and existing Oberoi managers. Compensation for managers could include bonuses based on occupancy targets. Training would involve stages including culture introduction, city operations overview, and team building over a month period before soft opening.
The architect Hafeez Contractor has redefined the skylines of major Indian cities through his distinctive modern designs incorporating classical elements. He established his firm Architect HC in 1983 and has since designed thousands of residential, commercial and hotel buildings across India. Some of his most notable projects include luxury townships, skyscrapers in Mumbai, the DY Patil Stadium, and hotel chains like Leela, Hyatt, and ITC Hotels. Though controversial for his mass production approach, Hafeez Contractor has received numerous awards and is one of India's most successful architects.
This document provides guidelines and requirements for designing a 5-star hotel in Mohali, India. It includes information on:
- Minimum room and facility requirements, such as room sizes, bathroom amenities, restaurant/bar specifications.
- Departments and support areas that should be included, such as kitchen, laundry, meeting rooms.
- Staff requirements and training.
- Safety and security features.
- Dimension and space guidelines for different hotel components.
- A case study of the Le Meridien hotel in New Delhi describing its location and design concept.
The document provides information on ECOTEL certification, which is a certification for environmentally friendly hotels. Some key points:
- ECOTEL was developed in 1994 to certify hotels as environmentally sustainable. It focuses on areas like energy/water conservation and waste management.
- There are 5 levels (globes) of certification. Currently only 34 hotels worldwide are ECOTEL certified, and just 3 are top-level 5-globe certified.
- The certification process involves inspections and scoring across various criteria like energy use, water use, waste management, and environmental education. Hotels must meet thresholds in each area to receive the certification.
The Oberoi Group is a luxury hotel chain founded in 1934 that now operates 30 hotels across India and 6 other countries. It is known for operating some of the top ranked luxury hotels and resorts in the world. The Oberoi Group is led by Vikram Oberoi and focuses on providing exceptional service and luxury accommodations inspired by local culture at each location. It places strong emphasis on management training through its Oberoi Centre for Learning and Development program.
Hyatt is a global hotel brand headquartered in Chicago. A recent survey identified Hyatt as the best hotel brand based on relationships with sales forces. Hyatt targets higher class customers worldwide and aims to increase brand preference through differentiated brand positioning and excellent customer retention. The document outlines Hyatt's marketing strategy, market segmentation, products, pricing, placement, promotion, people, processes, physical evidence, and customer-focused approach.
HYATT - factfile, ground floor plan, first floor plan, climatic study, physical and visual context, facade details, hardscape, watre features and artworks, services - parking, fire protection system, ACMV, electrification, plumbing , water supply drainage systems, codes and standards , architects interview, additional details and all the data for hotel desigining.
The document provides an overview of the hotel industry in India and focuses on Taj Hotels. It discusses the different types of hotels in India, including luxury hotels like Taj Palace and ITC hotels. It then examines the marketing mix strategies of Taj Hotels, including their segmentation approach, pricing, locations, and promotional activities. Finally, it covers the concepts of service triangle, physical evidence, and servicescape which are important for customer experience.
The Taj Group of Hotels is one of India's most prominent and historic hotel chains, founded in 1903. It operates 76 hotels across 12 countries, employing over 13,000 people. The group offers luxury, business, and leisure hotel options catering to different customer segments. It utilizes a robust customer relationship management system to capture customer preferences, provide personalized service, and gain valuable customer feedback.
The Burj Al Arab hotel in Dubai is built on an artificial island 280 meters offshore. It is 321 meters tall and shaped like a sailboat. The building uses steel and concrete structures to support the hotel and withstand high winds. It took over 5 years to construct using innovative construction techniques. The building features an atrium and advanced mechanical, electrical, and plumbing systems to serve the luxury hotel.
Assignment taj hotels services by nilesh shuklaNILESH SHUKLA
The document provides an overview of Taj Hotels Resorts and Palaces, a luxury hotel chain in India. It discusses the company's origins in 1903 with the opening of the Taj Mahal Palace Hotel in Bombay. It then summarizes Taj's various hotel brands that operate across market segments, including Taj (luxury), Taj Exotica (resorts and spas), Taj Safaris (wildlife lodges), Vivanta by Taj (contemporary luxury), The Gateway (upscale), and Ginger (economy). The document also outlines Taj's international expansion, culinary experiences, wellness services, and other operations like airline catering and aviation services. It concludes by noting Taj's commitment to corporate sustainability and
The document discusses Le Meridien, an international hotel brand owned by Starwood Hotels & Resorts. It provides details on Le Meridien's history, mission, locations, facilities, awards and future plans. Specifically, it notes that Le Meridien was established in 1972, currently has over 120 hotels in 50 countries, and plans to invest $200 million to renovate 13 hotels and resorts in the Middle East and Africa region over the next 3 years.
The Oberoi Hotels is acquiring a small hotel chain in Bangalore and plans to rebrand and sell some hotels while keeping others. They want to hire managers for the Bangalore hotels but don't have experience recruiting outside of Mumbai. The compensation for Bangalore needs to attract managers to relocate. Training will also need to be designed quickly as the hotels open in a month. Possible solutions include hiring a mix of local and existing Oberoi managers. Compensation for managers could include bonuses based on occupancy targets. Training would involve stages including culture introduction, city operations overview, and team building over a month period before soft opening.
The architect Hafeez Contractor has redefined the skylines of major Indian cities through his distinctive modern designs incorporating classical elements. He established his firm Architect HC in 1983 and has since designed thousands of residential, commercial and hotel buildings across India. Some of his most notable projects include luxury townships, skyscrapers in Mumbai, the DY Patil Stadium, and hotel chains like Leela, Hyatt, and ITC Hotels. Though controversial for his mass production approach, Hafeez Contractor has received numerous awards and is one of India's most successful architects.
This document provides guidelines and requirements for designing a 5-star hotel in Mohali, India. It includes information on:
- Minimum room and facility requirements, such as room sizes, bathroom amenities, restaurant/bar specifications.
- Departments and support areas that should be included, such as kitchen, laundry, meeting rooms.
- Staff requirements and training.
- Safety and security features.
- Dimension and space guidelines for different hotel components.
- A case study of the Le Meridien hotel in New Delhi describing its location and design concept.
The document provides information on ECOTEL certification, which is a certification for environmentally friendly hotels. Some key points:
- ECOTEL was developed in 1994 to certify hotels as environmentally sustainable. It focuses on areas like energy/water conservation and waste management.
- There are 5 levels (globes) of certification. Currently only 34 hotels worldwide are ECOTEL certified, and just 3 are top-level 5-globe certified.
- The certification process involves inspections and scoring across various criteria like energy use, water use, waste management, and environmental education. Hotels must meet thresholds in each area to receive the certification.
The Oberoi Group is a luxury hotel chain founded in 1934 that now operates 30 hotels across India and 6 other countries. It is known for operating some of the top ranked luxury hotels and resorts in the world. The Oberoi Group is led by Vikram Oberoi and focuses on providing exceptional service and luxury accommodations inspired by local culture at each location. It places strong emphasis on management training through its Oberoi Centre for Learning and Development program.
Hyatt is a global hotel brand headquartered in Chicago. A recent survey identified Hyatt as the best hotel brand based on relationships with sales forces. Hyatt targets higher class customers worldwide and aims to increase brand preference through differentiated brand positioning and excellent customer retention. The document outlines Hyatt's marketing strategy, market segmentation, products, pricing, placement, promotion, people, processes, physical evidence, and customer-focused approach.
HYATT - factfile, ground floor plan, first floor plan, climatic study, physical and visual context, facade details, hardscape, watre features and artworks, services - parking, fire protection system, ACMV, electrification, plumbing , water supply drainage systems, codes and standards , architects interview, additional details and all the data for hotel desigining.
The document provides an overview of the hotel industry in India and focuses on Taj Hotels. It discusses the different types of hotels in India, including luxury hotels like Taj Palace and ITC hotels. It then examines the marketing mix strategies of Taj Hotels, including their segmentation approach, pricing, locations, and promotional activities. Finally, it covers the concepts of service triangle, physical evidence, and servicescape which are important for customer experience.
The Taj Group of Hotels is one of India's most prominent and historic hotel chains, founded in 1903. It operates 76 hotels across 12 countries, employing over 13,000 people. The group offers luxury, business, and leisure hotel options catering to different customer segments. It utilizes a robust customer relationship management system to capture customer preferences, provide personalized service, and gain valuable customer feedback.
The Burj Al Arab hotel in Dubai is built on an artificial island 280 meters offshore. It is 321 meters tall and shaped like a sailboat. The building uses steel and concrete structures to support the hotel and withstand high winds. It took over 5 years to construct using innovative construction techniques. The building features an atrium and advanced mechanical, electrical, and plumbing systems to serve the luxury hotel.