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01 GETTING STARTED
02 KEY DESIGN CONSIDERATION
- Think big
- Connect goals
- Goal-driven design
- Usability
- Affordances and signifiers
- Learnability
- Feedback and response
- Improving interactions
- Role-play the interaction
- Map the narrative
- Simplify the steps
- Limit users choice
- Getting the relationships right is paramount
- Specialists are important for a good experience
- Create spaces that people care about
- Create an experience that users want
- Get the failure out of the way early
- Don’t dismiss opportunities for downtime
- It isn’t necessary for a mobile UI to solve
everything
- Spend time using the product
- Engage designers early
- Be Gentle with Navigation
03 USER RESEARCH
Attitudinal vs. Behavioral
Qualitative vs, Quantitative
Context of Use
Product Development and its Phases
Introduction
A product’s success often depends on creating a good user experience
or UX, as it is often referred to as. After all, not many customers will give
a product or service another chance if their first experience with it is’nt
a good one. If you are involved in creating a product, it is it is worth-
while to invest your time to design each aspect of the user experience
well, so that your customers always go feeling satisfied and happy with
the product.
Of course, it is entirely possible to get a bit overwhelmed since UX
design has so many facets, and learning everything all at once can be
hard.
The fact of the matter is that the user hardly cares about your efficiency,
capability or technical savvy when it comes to the software, simply
because that’s not what the customer sees. To the user, the interface
and the interactions it provides is what is important to them. The overall
tangible design is what they interact with. They don’t care about the
complex mechanisms that are happening behind the scenes.
What this means is that if your interaction design goes wrong
somewhere along the way, it can spell disaster. Back when computers
weren’t a regular use item, the software used to be complex, difficult
and had an intricate set of machinations to operate. But ever since the
dawn of easier to use GUI design, computers have thoroughly
saturated the market.
They are present everywhere from schools and offices to our homes for
our private use. In response to this, the design philosophy for interacting
with the software has changed rather rapidly. It is true that UX is still
evolving; changing science and it will most likely always remain so. As
new software and new platforms keep getting developed, UX must
adapt with it.
But through this book, you will be able to learn some tried and tested
practices that are considered the best practices in the industry. They can
be applied to most design situations, regardless of whether you are a
developer, designer, or copywriter. This book will hopefully teach you
some new tips and tricks.
- Shyamala
If you are able to incorporate a few of these practices into your next
project, you’ll begin to see the difference.
GETTING STARTED
1. Think big
2. Connect goals
3. Goal-driven design
4. Usability
5. Affordances and signifiers
6. Learnability
7. Feedback and response
8. Improving interactions
9. Role-play the interaction
10. Map the narrative
11. Simplify the steps
12. Limit users choice
01
KEY DESIGN
CONSIDERATION
1. Getting the relationships right is paramount
2. Specialists are important for a good experience
3. Create spaces that people care about
4. Create spaces that people care about
5. Create an experience that users want
6. Get the failure out of the way early
7. Don’t dismiss opportunities for downtime
8. It isn’t necessary for a mobile UI to solve everything
9. Spend time using the product
10. Engage designers early
11. Be Gentle with Navigation
02
This page is intentionally left blank
About Us
UXLabs is a design, consultation and UX training agency with office
locations in United States and India.
We are a group of passionaite UX designers who believes in providing the
best customer experience and designing great products.
Bibliograhy
http://userexperiencedesigns.com/
https://en.wikipedia.org/wiki/Interaction_design
http://www.usability.gov/what-and-why/interaction-design.html
http://www.uxbooth.com/articles/complete-beginners-guide-to-interaction-design/
http://uxdesign.smashingmagazine.com/2011/03/07/lean-ux-getting-out-of-the-
deliverables-business/
http://uxmas.com/2012/ux-design-role-playing-and-micromoments

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Best Practices for a Great User Experience

  • 1.
  • 2. 01 GETTING STARTED 02 KEY DESIGN CONSIDERATION - Think big - Connect goals - Goal-driven design - Usability - Affordances and signifiers - Learnability - Feedback and response - Improving interactions - Role-play the interaction - Map the narrative - Simplify the steps - Limit users choice - Getting the relationships right is paramount - Specialists are important for a good experience - Create spaces that people care about - Create an experience that users want - Get the failure out of the way early - Don’t dismiss opportunities for downtime - It isn’t necessary for a mobile UI to solve everything - Spend time using the product - Engage designers early - Be Gentle with Navigation
  • 3. 03 USER RESEARCH Attitudinal vs. Behavioral Qualitative vs, Quantitative Context of Use Product Development and its Phases
  • 4. Introduction A product’s success often depends on creating a good user experience or UX, as it is often referred to as. After all, not many customers will give a product or service another chance if their first experience with it is’nt a good one. If you are involved in creating a product, it is it is worth- while to invest your time to design each aspect of the user experience well, so that your customers always go feeling satisfied and happy with the product. Of course, it is entirely possible to get a bit overwhelmed since UX design has so many facets, and learning everything all at once can be hard. The fact of the matter is that the user hardly cares about your efficiency, capability or technical savvy when it comes to the software, simply because that’s not what the customer sees. To the user, the interface and the interactions it provides is what is important to them. The overall tangible design is what they interact with. They don’t care about the complex mechanisms that are happening behind the scenes.
  • 5. What this means is that if your interaction design goes wrong somewhere along the way, it can spell disaster. Back when computers weren’t a regular use item, the software used to be complex, difficult and had an intricate set of machinations to operate. But ever since the dawn of easier to use GUI design, computers have thoroughly saturated the market. They are present everywhere from schools and offices to our homes for our private use. In response to this, the design philosophy for interacting with the software has changed rather rapidly. It is true that UX is still evolving; changing science and it will most likely always remain so. As new software and new platforms keep getting developed, UX must adapt with it. But through this book, you will be able to learn some tried and tested practices that are considered the best practices in the industry. They can be applied to most design situations, regardless of whether you are a developer, designer, or copywriter. This book will hopefully teach you some new tips and tricks.
  • 6. - Shyamala If you are able to incorporate a few of these practices into your next project, you’ll begin to see the difference.
  • 7. GETTING STARTED 1. Think big 2. Connect goals 3. Goal-driven design 4. Usability 5. Affordances and signifiers 6. Learnability 7. Feedback and response 8. Improving interactions 9. Role-play the interaction 10. Map the narrative 11. Simplify the steps 12. Limit users choice 01
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  • 30. KEY DESIGN CONSIDERATION 1. Getting the relationships right is paramount 2. Specialists are important for a good experience 3. Create spaces that people care about 4. Create spaces that people care about 5. Create an experience that users want 6. Get the failure out of the way early 7. Don’t dismiss opportunities for downtime 8. It isn’t necessary for a mobile UI to solve everything 9. Spend time using the product 10. Engage designers early 11. Be Gentle with Navigation 02
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  • 64. About Us UXLabs is a design, consultation and UX training agency with office locations in United States and India. We are a group of passionaite UX designers who believes in providing the best customer experience and designing great products.