The document discusses adaptive and contextual interfaces. It notes that modern devices like smartphones contain many sensors that can provide contextual data. It emphasizes that designing adaptive experiences requires understanding users, contexts, and goals within contexts. The document outlines challenges like being greedy, forgetting edge cases, prioritizing business over users, and privacy issues. It speculates about conversational interfaces, augmented reality, standardized protocols, and the growing role of data in experiences. Finally, it recommends books on design and encourages building the future.

1. BEING
USEFUL

2. HELLO #REFRESHROCKS!

3. (I wanted to put something
nice and witty in Estonian
here, but I gave up)

4. (I’m really enjoying my stay
in Tallinn so far though!)

5. @dotmariusz

6. DESIGNER, DEVELOPER,
CO-FOUNDER

7. USABILITY

8. Present information in usable,
efficient and enjoyable manner.

13. 💩

14. Fun fact:
Apple Emoji are actually bitmaps embedded in a font file, so you can’t really scale them for
your slides. Bad Apple. Bad.

15. I SURE LOVE TO GET NOTIFIED
ABOUT ABSOLUTELY EVERYTHING,
ALL THE TIME!
Nobody, ever.

16. USER
ENGAGEMENT

17. USEFUL
USABLE
DELIGHTFUL

18. USEFUL
USABLE
DELIGHTFUL

19. USEFUL
USABLE
DELIGHTFUL

20. USEFUL
USABLE
DELIGHTFUL

21. UNDERSTANDING
CONTEXT

22. ADAPTING TO
CONTEXT

23. THE TERM “ADAPTATION” IN COMPUTER SCIENCE
REFERS TO A PROCESS, IN WHICH AN
INTERACTIVE SYSTEM (ADAPTIVE SYSTEM)
ADAPTS ITS BEHAVIOUR TO INDIVIDUAL USERS
BASED ON INFORMATION ACQUIRED ABOUT ITS
USER(S) AND ITS ENVIRONMENT.
Wikipedia

24. ADAPTIVE
INTERFACES

25. DELIVER INFORMATION AT THE RIGHT PLACE AND
TIME FOR EACH OF YOUR USERS. THE MOST
RELEVANT EXPERIENCES ARE ALSO THE MOST
MAGICAL AND LEAD TO INCREASED
ENGAGEMENT AND SATISFACTION.
Google Glass Design Guidelines

26. REAL-TIME, HANDS-ON PROACTIVE EXPERIENCES
SEEM TO BE ON A RAPID PACE TO BECOMING
EVERYDAY CUSTOMER EXPERIENCES. THEY ARE
BECOMING THE EXPECTATION.
Dan Nett

27. THE EMERGENCE OF PROACTIVE
EXPERIENCES IS TIED TO THE
CHANGING ROLE TECHNOLOGY
PLAYS IN OUR LIVES.
Tony Costa, UX Magazine

28. RELEVANT
EXPERIENCES
ARE MAGICAL

29. GOOD NEWS:
WE HAVE THE
TECHNOLOGY.

30. GOOD NEWS:
WE HAVE THE
PROCESSES (KINDA)

31. BAD NEWS:
DOING IT RIGHT
IS HARD.

32. LIKE. REALLY HARD.

33. NO. REALLY.

34. STEP 1:
TECHNOLOGY

35. EACH ONE OF YOU
CARRIES A TRACKING
DEVICE IN YOUR POCKET.

36. • Proximity sensor
• Ambient light sensor
• Camera
• Accelerometer
• Gyroscope
• Compass
• Barometer
• NFC for Apple Pay 🤔
• Fingerprint scanner
• Pressure sensitive display

37. WAIT! THERE’S MORE!

44. …AND LAST BUT
NOT LEAST…

45. http://fuckyeahinternetfridge.tumblr.com

46. http://fuckyeahinternetfridge.tumblr.com
#FRIDGESELFIE

47. I ALWAYS WANTED TO BROWSE
FACEBOOK ON MY FRIDGE USING
MICROSOFT INTERNET EXPLORER!
Nobody, ever.

48. EVERYTHING IS
CONNECTED

49. LEVERAGE THE DATA
THAT’S ALREADY THERE

50. MAKE THOSE
SMART DEVICES
REALLY SMART.

51. STEP 2:
PROCESS

52. 01. UNDERSTAND
THE USER

53. 02. UNDERSTAND
CONTEXT

54. 03. UNDERSTAND
GOALS WITHIN
CONTEXT

55. JOBS TO BE
DONE

56. FIND THE TRAIN ON
THE STATION I’VE
NEVER BEEN TO
BEFORE

57. FIND THE TRAIN ON
THE STATION I’VE
NEVER BEEN TO
BEFORE
Action Object of action
Context

58. FIND THE TRAIN ON
THE STATION I’VE
NEVER BEEN TO
BEFORE
Action Object of action
Context
Job statement
}

59. FIND TRAIN
Functional aspect
Emotional aspect
BEING LOST

60. THINGSDOJOBS.TUMBLR.COM

61. 04. MAP OUT THE
PATH FROM THE
CURRENT CONTEXT
TO GOAL BEING MET

64. ANTICIPATE
NEEDS

65. PROVIDE
GUIDANCE

66. REMOVE
FRICTION

69. RELEVANT
EXPERIENCES
ARE MAGICAL

74. WHAT INTERFACE
WOULD YOU
EXPECT?

75. DO WE EVEN
NEED INTERFACE
FOR THIS?

76. SOME EXPERIENCES ARE BEST
WHEN THEY’RE NEVER
“EXPERIENCED”
Tiffany Conroy
about an hour ago

77. COMMON PITFALL #1:
BEING GREEDY

78. COMMON PITFALL #2:
FORGETTING EDGE
CASES

79. COMMON PITFALL #3:
BUSINESS OVER
USER

80. COMMON PITFALL #4:
BEING A CREEP

82. THEY DO IT
RIGHT

90. FUTURE:
CONVERSATIONAL
INTERFACES

91. FUN FACT:
PEOPLE DOING BOTS RAISED
$170M SO FAR IN SILICON
VALLEY IN 2016

92. FUTURE:
AUGMENTED
REALITY
http://bit.ly/refresh-chatbots

93. FUTURE:
POKEMON GO.
MORE OF IT.

94. FUTURE:
EVEN MORE DATA
HUBS

95. FUTURE:
STANDARDIZED
PROTOCOLS

96. FUTURE:
NSUSERACTIVITY, USER
INTENTS & SIMILAR
SOLUTIONS

97. BOOKS
WORTH
READING

98. ERIC MEYER & SARA WACHTER-BOETTCHER
DESIGN FOR
REAL LIFE
http://bit.ly/refresh-book-1

99. AARRON WALTER
DESIGNING FOR
EMOTION
http://bit.ly/refresh-book-2

100. LIVE IN THE FUTURE
AND BUILD WHAT’S
MISSING.
Paul Graham

101. THANK YOU.
@dotmariusz http://mariusz.rocks
100th slide, woo! 🎉