The document outlines how to be your own IT support by discussing various topics including application presentation software, the OSI model, and troubleshooting techniques. It provides instructions on how to effectively use search operators for finding information online, such as exact phrases and wildcards. Overall, it serves as a guide for self-sufficient IT troubleshooting and resource management.

1. How To Be Your Own
IT Support

2. Application
Presentation Software
OSI Model
Session
Transport Network
Network
Data-link Hardware
Physical
Troubleshooting
Order of Operations

3. Search

4. “exact phrase”
“-query”
“~query”
“site:query”
“query * wildcard”
“query OR query”
Operators

5. YouTube

6. Read the Instructions