This document provides information on why businesses should use Room101's Outgoing Email Service. It notes that broadband providers have started restricting outgoing email usage due to spamming issues. Room101's service avoids these restrictions by using authenticated SMTP and works from any location. It also has reliable servers that can send large emails and mailshots without issues. The service costs around £120 per year and helps businesses avoid problems like delayed emails during peak times or emails getting blacklisted.

1. Information sheet: 09
Why use Room101’s
Outgoing Email
Service?
Room101
Call Richard Fincher now 0845 0036 101 internet services
Why pay extra for something I’ve Draconian rules on outgoing emails?
got already?
More and more providers are starting to clamp down on their
Most people find when they get setup customers’ email usage. This is because of the spammers - it’s
with a broadband provider, that their like the whole class being kept late by the teacher because of
outgoing emails are routed through one unruly pupil, although in this case, upwards of 100,000+
that broadband provider (eg BT, Virgin, people are inconvenienced by one spammer! What sort of
Sky etc....) who do not charge rules are we talking about? Well how annoying to have your
separately for outgoing email handling. Let’s look at some of the outgoing email attachment size restricted to 5 or 10 MB? Or
ways Room101’s Outgoing Email Service can add value to your suspending your account because you email 100 of your own
internet usage. best customers. We’ve even come across providers which will
only let you use your own domain name if you fax them to
Why your laptop only send emails while you’re at home PROVE that you own it! Room101’s Outgoing Email Service has
sensible limits which are suited for business users. We recognise
that many companies send mailshots, email from more than one
If you setup your laptop at home, you’ve probably set it up to
domain name, sometimes send large attachments, and need to
send emails through your broadband provider’s SMTP server (it
connect and send from anywhere in the world.
stands for “Simple Mail Transfer Protocol”) But this server will
only accept your laptop’s outgoing email whilst you’re in range
of that broadband connection. Try connecting from anywhere A note for the techies
else, and they will refuse your connection because they don’t
know who you are. “550 Relaying Denied” Room101’s Outgoing How are we able to offer all this? Well
Email Service will let you send your outgoing emails no matter don’t tell anyone but our email servers use
where your laptop is plugged in. So no more frustration in Authenticated SMTP (SMTP with a
internet cafes, hotel business centres and lobbies, and at clients’ username and password to authenticate
premises. - “Just Press Send & Receive” rather than IP address). This is supported
by Outlook, Outlook Express, Apple Mail,
Why some of the emails you send, never make it Exchange, Entourage, Eudora, and many
other common email programs. And how do we get past the
firewalls of hotels and internet cafes? We make our servers
Because broadband suppliers have literally hundreds of
respond not just on port 25, but also on port 587, and now even
thousands of customers, it is easy for their servers to get a “bad
port 80. This technique is also broadly software compatible.
reputation” as it were. What’s that got to do you you? Well if
sent emails through one of these servers, they are more likely to
be rejected. If you’re lucky, you’ll get a bounceback saying that OK, so perhaps it’s worth paying extra. How much?
your email has been blacklisted. If not, your email will just
disappear and you’ll never know why the person didn’t respond. The easiest way to take advantage of our Outgoing Email
Service, is to host your email with us. This starts from around
Thursday/Friday afternoon woes? £120 + VAT per annum. If you prefer to keep your existing email
hosting but just use our Outgoing Email Service, it’s the same
price! Weigh that against the cost of not being able to email a
Especially when using the large consumer broadband
revised quote, proof, invoice or CV at a crucial moment!
companies, you will often notice emails taking a looooong time
to send on Thursday and Friday afternoons. Which isn’t what
you want if you HAVE to send that 10 Megabyte attachment ITSupport Companies - Reseller Scheme
NOW. Because we have only a few hundred customers on our
servers, you will find we’re responsive even when certain other As with many of our other hosting services, we have a reseller
providers are not. tier of pricing. - please ring to discuss your requirements.
Room 101, Erico House, 93-99 Upper Richmond Road, Tel: 0845 0036 101 Fax: 0845 0037 101
Putney, London SW15 2TG email: info@room101.co.uk www.room101.co.uk