This document discusses social media trends and why tourism organizations should have a presence on social media. It provides statistics on how much time Americans spend on social media versus other activities. It also gives data on the popularity and demographics of major social media sites like Facebook, LinkedIn, Twitter, Pinterest, and Instagram. The document notes that travelers increasingly use smartphones and tablets to access travel information. It recommends that tourism organizations explore opportunities on these social media channels, but also advises that listening and responding to users is often not done well.
Overview of the assumptions underpinning Conscious Travel and brief introduction to the Principles (Stepping Stones) delivered to the International Conference on Contemporary Perspectives in Tourism & Hospitality Research, University of Brighton, May 12th, 2015
Using Information Visualization to prepare for ChangeMakingHumantific
Humantific has been integrating data and information visualization into purposeful Strategic Cocreation for more than ten years. To do that we call upon and share with our clients a much broader innovation enabling toolset than is typically found in the current evolution of the data visualization community. Our "secret innovation enabling sauce" is the hybrid combination of advanced cocreation skills combined with deep visual sensemaking capacity. We share that hybrid combination with our clients and teach organizational leaders how to build SenseMaking for ChangeMaking capacity in their own organizations. Making sense of just the data part is a sub-sub-subset of what Humantific is already doing. Executing multidimensional SenseMaking in the context of ChangeMaking is the much heavier lift.
This document discusses cocreation at events and festivals. It defines cocreation as any interaction between event organizers and consumers to create or improve an event experience. It notes that social media users report lower motivation and satisfaction with festivals. The document advocates cocreation before, during, and after events to improve the experience. It provides examples of cocreation like music contests. It offers tips for organizers on guidelines, recognition, and using consumer input. The author plans future research projects on cocreation tools for event organizers.
Shortkeynote at the CoCreation und Collaboration Workshopjovoto GmbH
Crowdstorming, or brainstorming at scale, allows companies to outsource creative tasks to a global talent pool. Jovoto is a platform that facilitates crowdstorming. It structures the entire process from briefing to evaluation. This ensures unlimited access to talent outside an organization. Crowdstorming results in a broad range of ideas due to its large pool of participants and fosters better motivation and results through voluntary participation. Jovoto manages the idea generation, collaboration, and filtering process to identify the best solutions for clients.
This document discusses social media trends and why tourism organizations should have a presence on social media. It provides statistics on how much time Americans spend on social media versus other activities. It also gives data on the popularity and demographics of major social media sites like Facebook, LinkedIn, Twitter, Pinterest, and Instagram. The document notes that travelers increasingly use smartphones and tablets to access travel information. It recommends that tourism organizations explore opportunities on these social media channels, but also advises that listening and responding to users is often not done well.
Overview of the assumptions underpinning Conscious Travel and brief introduction to the Principles (Stepping Stones) delivered to the International Conference on Contemporary Perspectives in Tourism & Hospitality Research, University of Brighton, May 12th, 2015
Using Information Visualization to prepare for ChangeMakingHumantific
Humantific has been integrating data and information visualization into purposeful Strategic Cocreation for more than ten years. To do that we call upon and share with our clients a much broader innovation enabling toolset than is typically found in the current evolution of the data visualization community. Our "secret innovation enabling sauce" is the hybrid combination of advanced cocreation skills combined with deep visual sensemaking capacity. We share that hybrid combination with our clients and teach organizational leaders how to build SenseMaking for ChangeMaking capacity in their own organizations. Making sense of just the data part is a sub-sub-subset of what Humantific is already doing. Executing multidimensional SenseMaking in the context of ChangeMaking is the much heavier lift.
This document discusses cocreation at events and festivals. It defines cocreation as any interaction between event organizers and consumers to create or improve an event experience. It notes that social media users report lower motivation and satisfaction with festivals. The document advocates cocreation before, during, and after events to improve the experience. It provides examples of cocreation like music contests. It offers tips for organizers on guidelines, recognition, and using consumer input. The author plans future research projects on cocreation tools for event organizers.
Shortkeynote at the CoCreation und Collaboration Workshopjovoto GmbH
Crowdstorming, or brainstorming at scale, allows companies to outsource creative tasks to a global talent pool. Jovoto is a platform that facilitates crowdstorming. It structures the entire process from briefing to evaluation. This ensures unlimited access to talent outside an organization. Crowdstorming results in a broad range of ideas due to its large pool of participants and fosters better motivation and results through voluntary participation. Jovoto manages the idea generation, collaboration, and filtering process to identify the best solutions for clients.
The document discusses finding and telling compelling stories. It provides tips for crafting stories, including doing research, focusing on human interest, hooking the reader with an engaging opening, and connecting all the story elements. The document emphasizes that spreading stories through multiple social media platforms can help them gain traction and influence others. Repetition and sharing across blogs, wikis, Twitter, and Facebook allows stories to take on greater value through their propagation on the social web.
Aboriginal Tourism: Your Time Has ComeAnna Pollock
This document summarizes a presentation given by Anna Pollock at the 2013 National Aboriginal Tourism Opportunities Conference in Osoyoos. The presentation discusses how aboriginal tourism is poised for growth but must act quickly to capitalize on emerging opportunities in the sustainable and experiential tourism market. It notes that tourism currently relies on an outdated industrial model but a new model is emerging that is more sustainable and benefits local communities and environments.
Social Media Marketing for Small BusinessYuswohady
1) The document discusses social media marketing strategies for small-medium enterprises (SMEs). It presents a simple three-step model: define target consumers based on common interests, build conversation and activation through social media channels, and encourage co-creation.
2) An example is given of an SME pre-school using this model to build an online community of mothers interested in child development. Specific tactics discussed include blogging, events, and community forums.
3) A case study looks at how an SME software company uses content like how-to videos and articles on various social media channels like blogs, Twitter, and Foursquare to engage customers and build its brand. Conversations are also facilitated through
This document discusses how ICT tools and social media can be used for ecotourism marketing. It provides 10 reasons for using social media, including that it allows for word-of-mouth marketing and sharing of customer stories. It outlines the 5 stages of travel and how social media influences each stage. Key recommendations include using social media to tell stories about places, curating customer stories, listening to feedback on social media, and engaging in relevant online groups and conversations to connect with potential customers and partners.
Social Media Marketing: Philosophy, Strategy, TacticYuswohady
The document discusses social media marketing strategies. It advocates using a horizontal, community-focused approach where the marketer acts as a connector rather than broadcaster. The key is building conversations and facilitating customer communities through platforms like Twitter, Facebook, blogs and forums around common interests. It provides an example of a preschool building an online mom community to share parenting tips. The approach emphasizes philosophy over hard selling, focusing on love, trust and friendship to build customer loyalty through conversation and collaboration.
Collaboration and trends in adventure travelAivar Ruukel
Adventure tourism is growing, with the market increasing 65% from 2009 to 2012 in Europe and Americas. Consumers are demanding more individual and authentic experiences, and green travel is becoming more popular as travelers are increasingly researching trips online before, during, and after their journeys. Collaboration between tourism operators is important to provide diverse experiences that cater to different types of travelers, including 80 million people with disabilities in Europe.
The document discusses technology trends related to mobile technology, hospitality, online travel behavior, and social media. It notes that mobile phone connections have reached 5 billion worldwide, with half of Americans expected to have a smartphone by Christmas 2011. Augmented reality is being used in airports and tablets/smartphones will be the primary way of accessing and planning travel online in the next 5 years. It also discusses the growth of social media platforms like Facebook, YouTube, and Twitter and their increasing role in travel planning and marketing.
Community management goes way beyond customer service and crisis management. Making human connections is absolutely crucial to the success of your business. There is no avoiding it.
All the data has citations and sources, so you can show this to your boss, your coworkers, your clients, or anybody who needs to learn the value of community management!
RESONANCE CONSULTANCY IS AN INTERNATIONAL LEADER IN DESTINATION DEVELOPMENT, BRANDING AND MARKETING. OUR TEAM HAS ADVISED PRIVATE AND PUBLIC SECTOR ORGANIZATIONS IN MORE THAN 70 COUNTRIES AROUND THE WORLD. OUR INTEGRATED
APPROACH TO RESEARCH, STRATEGY AND BRANDING HELPS COMMUNITIES, CITIES AND COUNTRIES IDENTIFY NEW MARKET OPPORTUNITIES, CREATE PLANS FOR THE FUTURE, AND COMMUNICATE THEIR STORIES TO REALIZE THE FULL POTENTIAL OF THEIR DESTINATIONS.
IN ADDITION TO CONDUCTING RESEARCH FOR OUR CLIENTS IN NORTH AMERICA AND EUROPE, RESONANCE CONSULTANCY CONDUCTED A SURVEY OF MORE THAN 3,300 U.S. TRAVELERS IN NOVEMBER 2014 TO UNDERSTAND THE PREFERENCES, ASPIRATIONS AND INTENTIONS OF THE WORLD’S LARGEST TOURISM ECONOMY.
THIS PRESENTATION UPDATES AND SUMMARIZES OUR RESEARCH AND PERSPECTIVE ON THE KEY MEGATRENDS SHAPING THE FUTURE OF THE TRAVEL AND TOURISM INDUSTRY.
Arengu tagamiseks läbiviidud riigireform peab koosnema neljast kesksest teemast. Esmalt Eestile ambitsioonika ja ühiskonnagruppe ühendava visiooni või eesmärgi püstitamine. Teiseks erinevate valdkondade tegevusi ühendava arengupoliitika kokkupanemine. Kolmandaks riigiaparaadi ümberkorraldamine selliselt, et see võimaldaks arengupoliitikat juhtida – nii üksiktegevuste kui investeeringute vahel maksimaalset sünergiat tekitada. Neljandaks tuleb riik nö kogukondadele tagasi anda. Maailm ja Eesti on erinevate väljakutsete ees ning valitsused kui kitsad ‘kildkonnad’ ei suuda neile ilma ühiskonna laiema kaasamiseta vastu seisa või neid ka arengu hüvanguks piisavalt ära kasutada. Seepärast on oluline kogukondade suurem kaasatus, uuenduslike lahenduskäikude ja koostöövormide otsimine, otsuste ning vastutuse delegeerimine võimalikult kogukonna lähedale. Vt lisa: www.riigireform.ee.
Kaur Lass - Eesti 2030+ ruumilise arengu visiooni esitlus KUMU-s 2010 06 07Kaur Lass
07.06.2010 toimus KUMU auditooriumis üleriigilise planeeringu lähtekohti tutvustav avalik arutelu ja konverents „Eesti 2030+ Milline on meie ruumilise arengu visioon?“
Siin olev on Kaur Lass ettekanne konverentsilt: Esialgse ruumilise arengu visiooni tutvustus.
Kuidas visioon toimib:
Mis mõju on olnud Läänemere visioonil Eesti planeerimispraktikale?
Transport kui riigi ruumilise arengu eeldus - Kaur Lass, OÜ HeadKaur Lass
Kaur Lass ettekanne „Transport kui riigi ruumilise arengu edu eeldus” Maanteeameti Aastakonverentsil Vihula konverentsikeskuses 13. aprillil 2012.
Ettekandes fookuseks on anda ülevaade üleriigilisest planeeringust Eesti 2030+ ja maanteede teemaplaneeringust maakonnaplaneeringu tasandil Maanteeameti spetsialistidele.
The document discusses finding and telling compelling stories. It provides tips for crafting stories, including doing research, focusing on human interest, hooking the reader with an engaging opening, and connecting all the story elements. The document emphasizes that spreading stories through multiple social media platforms can help them gain traction and influence others. Repetition and sharing across blogs, wikis, Twitter, and Facebook allows stories to take on greater value through their propagation on the social web.
Aboriginal Tourism: Your Time Has ComeAnna Pollock
This document summarizes a presentation given by Anna Pollock at the 2013 National Aboriginal Tourism Opportunities Conference in Osoyoos. The presentation discusses how aboriginal tourism is poised for growth but must act quickly to capitalize on emerging opportunities in the sustainable and experiential tourism market. It notes that tourism currently relies on an outdated industrial model but a new model is emerging that is more sustainable and benefits local communities and environments.
Social Media Marketing for Small BusinessYuswohady
1) The document discusses social media marketing strategies for small-medium enterprises (SMEs). It presents a simple three-step model: define target consumers based on common interests, build conversation and activation through social media channels, and encourage co-creation.
2) An example is given of an SME pre-school using this model to build an online community of mothers interested in child development. Specific tactics discussed include blogging, events, and community forums.
3) A case study looks at how an SME software company uses content like how-to videos and articles on various social media channels like blogs, Twitter, and Foursquare to engage customers and build its brand. Conversations are also facilitated through
This document discusses how ICT tools and social media can be used for ecotourism marketing. It provides 10 reasons for using social media, including that it allows for word-of-mouth marketing and sharing of customer stories. It outlines the 5 stages of travel and how social media influences each stage. Key recommendations include using social media to tell stories about places, curating customer stories, listening to feedback on social media, and engaging in relevant online groups and conversations to connect with potential customers and partners.
Social Media Marketing: Philosophy, Strategy, TacticYuswohady
The document discusses social media marketing strategies. It advocates using a horizontal, community-focused approach where the marketer acts as a connector rather than broadcaster. The key is building conversations and facilitating customer communities through platforms like Twitter, Facebook, blogs and forums around common interests. It provides an example of a preschool building an online mom community to share parenting tips. The approach emphasizes philosophy over hard selling, focusing on love, trust and friendship to build customer loyalty through conversation and collaboration.
Collaboration and trends in adventure travelAivar Ruukel
Adventure tourism is growing, with the market increasing 65% from 2009 to 2012 in Europe and Americas. Consumers are demanding more individual and authentic experiences, and green travel is becoming more popular as travelers are increasingly researching trips online before, during, and after their journeys. Collaboration between tourism operators is important to provide diverse experiences that cater to different types of travelers, including 80 million people with disabilities in Europe.
The document discusses technology trends related to mobile technology, hospitality, online travel behavior, and social media. It notes that mobile phone connections have reached 5 billion worldwide, with half of Americans expected to have a smartphone by Christmas 2011. Augmented reality is being used in airports and tablets/smartphones will be the primary way of accessing and planning travel online in the next 5 years. It also discusses the growth of social media platforms like Facebook, YouTube, and Twitter and their increasing role in travel planning and marketing.
Community management goes way beyond customer service and crisis management. Making human connections is absolutely crucial to the success of your business. There is no avoiding it.
All the data has citations and sources, so you can show this to your boss, your coworkers, your clients, or anybody who needs to learn the value of community management!
RESONANCE CONSULTANCY IS AN INTERNATIONAL LEADER IN DESTINATION DEVELOPMENT, BRANDING AND MARKETING. OUR TEAM HAS ADVISED PRIVATE AND PUBLIC SECTOR ORGANIZATIONS IN MORE THAN 70 COUNTRIES AROUND THE WORLD. OUR INTEGRATED
APPROACH TO RESEARCH, STRATEGY AND BRANDING HELPS COMMUNITIES, CITIES AND COUNTRIES IDENTIFY NEW MARKET OPPORTUNITIES, CREATE PLANS FOR THE FUTURE, AND COMMUNICATE THEIR STORIES TO REALIZE THE FULL POTENTIAL OF THEIR DESTINATIONS.
IN ADDITION TO CONDUCTING RESEARCH FOR OUR CLIENTS IN NORTH AMERICA AND EUROPE, RESONANCE CONSULTANCY CONDUCTED A SURVEY OF MORE THAN 3,300 U.S. TRAVELERS IN NOVEMBER 2014 TO UNDERSTAND THE PREFERENCES, ASPIRATIONS AND INTENTIONS OF THE WORLD’S LARGEST TOURISM ECONOMY.
THIS PRESENTATION UPDATES AND SUMMARIZES OUR RESEARCH AND PERSPECTIVE ON THE KEY MEGATRENDS SHAPING THE FUTURE OF THE TRAVEL AND TOURISM INDUSTRY.
Arengu tagamiseks läbiviidud riigireform peab koosnema neljast kesksest teemast. Esmalt Eestile ambitsioonika ja ühiskonnagruppe ühendava visiooni või eesmärgi püstitamine. Teiseks erinevate valdkondade tegevusi ühendava arengupoliitika kokkupanemine. Kolmandaks riigiaparaadi ümberkorraldamine selliselt, et see võimaldaks arengupoliitikat juhtida – nii üksiktegevuste kui investeeringute vahel maksimaalset sünergiat tekitada. Neljandaks tuleb riik nö kogukondadele tagasi anda. Maailm ja Eesti on erinevate väljakutsete ees ning valitsused kui kitsad ‘kildkonnad’ ei suuda neile ilma ühiskonna laiema kaasamiseta vastu seisa või neid ka arengu hüvanguks piisavalt ära kasutada. Seepärast on oluline kogukondade suurem kaasatus, uuenduslike lahenduskäikude ja koostöövormide otsimine, otsuste ning vastutuse delegeerimine võimalikult kogukonna lähedale. Vt lisa: www.riigireform.ee.
Kaur Lass - Eesti 2030+ ruumilise arengu visiooni esitlus KUMU-s 2010 06 07Kaur Lass
07.06.2010 toimus KUMU auditooriumis üleriigilise planeeringu lähtekohti tutvustav avalik arutelu ja konverents „Eesti 2030+ Milline on meie ruumilise arengu visioon?“
Siin olev on Kaur Lass ettekanne konverentsilt: Esialgse ruumilise arengu visiooni tutvustus.
Kuidas visioon toimib:
Mis mõju on olnud Läänemere visioonil Eesti planeerimispraktikale?
Transport kui riigi ruumilise arengu eeldus - Kaur Lass, OÜ HeadKaur Lass
Kaur Lass ettekanne „Transport kui riigi ruumilise arengu edu eeldus” Maanteeameti Aastakonverentsil Vihula konverentsikeskuses 13. aprillil 2012.
Ettekandes fookuseks on anda ülevaade üleriigilisest planeeringust Eesti 2030+ ja maanteede teemaplaneeringust maakonnaplaneeringu tasandil Maanteeameti spetsialistidele.
Similar to Atraktsiooni roll piirkonna arengus (9)
Mida silmas pidada külastuselamuse disainimiselÜlle Puustusmaa
Kuidas disainida külastuselamust?
Turismiteenuste disain, branding, õiged sõnumid ja tooted valitud sihtgruppidele mõjuval moel valitud kanalite kaudu.
2. Tõmbekeskus
• Koht, kuhu koondub kapital
• Koht, kuhu koonduvad inimesed
• Asustusüksus, kus käib tööl ning mille
teenuseid tarbib arvestav osa tagamaalt
pärit inimesi (tööjõu areaal)
• Turismi tõmbekeskus – külastusmotivaator
4. Atraktsiooni mõju
• Otsesed ja kaudsed töökohad
• Täiendav turismitulu
• Suureneb KOV tulubaas
• Toob piirkonda täiendavaid investeeringuid ka
teistes valdkondades
• Parandab piirkonna inimeste vaba aja
veetmise võimalusi
• Tõstab piirkonna tuntust
• Parandab piirkonna üldist mainet
• Elukoha eelistatuse tõus
• Mõju looduskeskkonnale
5. Koostöö sektorite, partnerite
vahel, kogukonnas
• Turismivaldkonna, sihtkoha areng on
KOOSTÖÖ PROTSESS, mis haarab osapooli
erinevatel tasanditel.
– Piirkonna imago: milline, kui üldse teatakse
– Kohalik avalik võim: kas peab oma “asjaks” või mitte!
– Planeeringute raamid
– Millised üksikobjektid, objektide kooslused, teenuse
pakkujad meie piirkonnas on?
– Kas meil (täna ja tulevikus) on piisavalt potentsiaalsete
objektide arendajaid –inimkapital
– Kas piirkonnas on arenenud turismi soosiv
infrastruktuur (majutus, IT, side, ühendusteed jne)
6. Erinevad/ühised huvid ?
Erasektor - kasumlik majandamine
Avalik sektor - majandustegevuse
mitmekesistamine piirkonnas, töökohtade loomine,
piirkonna imago parendamine, tasakaalustatud areng
Kogukond - kohalike teenuste ning infrastruktuuri
parandamine, traditsioonilise elulaadi ja
elukeskkonna säilimine
Edu alus:
Kokkuleppeline terviklik arusaam (sihtkoha)
arengueesmärkidest ja sihipärane, koordineeritud
tegevus eesmärkide saavutamiseks
7. KOV roll
– Piirkonna arengukavades perspektiivsete
puhkepiirkondade, turismikomplekside
määratlemine
– Järjepidevus ja usaldus (arengutes, tegevustes)
– Piirkonna infrastruktuuri arendamine – teed,
viidad, side, vesi ja kanalisatsioon – iseseisvalt
ja/või koostöös ettevõtjatega
– Piirkonna turundus
– Atraktsiooni arendaja, ürituste koraldaja
8. Atraktsioonide roll
• Koostöövalmidus omavalitsuse ja kogukonnaga (mis on
plaanis?)
• Objekti olemuse mõistmine, pikaajalised tegevuskavad
• OMA TOOTE-TEENUSE arendamine
• Ühisturundus sise- ja välisturgudel
• Panustamine kogukonna arendamisse,
ühisüritused KOV ja teiste ettevõtjatega, MTÜ-dega
• Kliendi vajaduste, ootuste täitmine
9. Kogukonna roll
• koostöösoov, -valmidus ja –võimelisus
• (kiirete) muutuste aktsepteerimine
• õppimis-arenemisvalmidus
• Külaturismi/kogukonnaturismi toode