The document outlines an assignment requiring a word paper that analyzes a diversity-related problem within public service leadership as the first component of a course project. Students must select a specific problem, explore its implications, and discuss related concepts such as collaborative techniques and communication in the context of scholarly research. The assignment emphasizes the importance of using recent academic sources and maintaining a formal academic tone.

1. Assignment Overview
Submit a word paper in which you analyze a problem related to
diversity within the field of public service leadership. This is
the first component of the course project. In later project
components, you will explore solutions, decision-making
processes, and communication approaches.
What You Need to Know
The following reading offers insight into understanding
organizational behavior within a global context and how the
behavior affects different international components of an
organization and its members:
Organizational Behavior:
Chapter 3, "Organizational Behavior in a Global Context,"
pages 69–99.
Assignment Instructions
PROBLEM IDENTIFICATION AND BACKGROUND
Instructions
In this first component of your course project, from the list
below, select a problem related to diversity, ethics, and cultural
competency that public service organizations might face. Then,
describe the problem and provide information from

2. organizational, team, and individual perspectives. Identify the
concepts of collaborative and communication techniques that
affect the development of relationships, partnerships, and
alliances within an organization.
Select one of the following problems that face public service
organizations:
Prejudice and discrimination.
Differences in social identity.
Stereotyping demographics.
Accommodation of religious and cultural differences.
Gender equality.
Language and communication.
Generation gaps and age discrimination.
Once you've chosen a topic, develop an analysis of the problem
based on current and relevant scholarly sources. In your
analysis, investigate the circumstances surrounding the problem
and its implications for public service organizations. Apply
critical-thinking skills to provide a comprehensive discussion
and analysis of the selected problem. Consider assumptions
about the problem, evidence of its existence, and its effect on
relationships, partnerships, and alliances within an
organization. Clearly delineate the problem as it relates to the
different groups that it affects. Discuss the problem within the
context of scholarly literature and research as it relates to
public service organizations.

3. In your assignment, address the following critical elements that
align with the grading criteria:
Identify and discuss the impacts of diversity, ethics, and
cultural competency on the decision-making process related to
the selected problem.
Evaluate the concepts of collaborative and communication
techniques that have affected the development of relationships,
partnerships, and alliances.
Examine scholarly support from the literature regarding the
impacts of diversity, ethics, and cultural competency on the
decision-making process related to the selected problem.
Evaluate the aspects of effective communication styles as
applied to individual and group collaboration.
Analyze current (published within the past 3–5 years), relevant,
peer-reviewed academic research articles that examine the
identified elements.
Last week, you were asked to submit your paper to either
Smarthinking, a service offered by the Capella Writing Center,
or both. In your project paper, include the following:
In an appendix section after the reference page, an explanation
of how you implemented feedback on your writing.
Write your assignment in the third person academic, using a
formal, scholarly, and objective tone. Avoid the use of first-
and second-person pronouns, contractions, and casual or
conversational tone.