Probation and parole officers can take on various roles including agency models who strictly enforce rules, agents of rehabilitation who help offenders reform, broker/advocate agents who balance enforcement and rehabilitation, and law enforcement agents. An agent of rehabilitation would have the greatest opportunity to positively impact offenders by helping them reform their lives. As a probation or parole officer, I would want to fill the role of a broker/advocate agent to both enforce rules and assist offenders with rehabilitation.