Nancy Douglas, an assistant accountant, received a C grade on her third performance appraisal at Crothwall and Associates, an IT company. This is her only opportunity to improve her work quality. As an assistant HR manager, you must inform Nancy of her grade and the need to improve. The scenario should communicate this negative information and feedback effectively using proper wording and etiquette, while also considering Nancy's family situation as a single parent commuting an hour each way.
Assignment 1 Discussion—Communicating Negative InformationAs you .docx
1. Assignment 1: Discussion—Communicating Negative
Information
As you learned in the previous module, delivering bad news
requires communicating honestly and directly, but also
effectively. Communicating negative information or giving
feedback to an employee is especially important for both the
employee’s as well as the organization’s morale.
Review the following scenario:
Nancy Douglas is an assistant accountant for the hardware
division of Crothwall and Associates—an IT company founded
in 1997 and currently worth five billion dollars. The company
conducts performance appraisals twice a year. Nancy has
worked for the company for a year and a half and has received a
B grade on her performance for both the appraisal cycles. After
her second appraisal, Nancy had made a ten-thousand-dollar
accounting mistake. Nancy takes an hour to commute to work
and is a single parent. She has two children, ages three and six,
and is on medication for insomnia.
Assume that you are an assistant HR manager at Crothwall and
Associates. You need to inform Nancy that she has received a C
grade on her performance after the third appraisal and this is her
only opportunity to improve the quality of her work.
Based on your analysis of the scenario, the module readings,
online library resources, and the Internet, develop a scenario,
including dialogue, for the conversation between you and Nancy
in this situation. The scenario should be a properly worded
communication and use communication etiquette effectively.
Be sure to give reasons for your assertions and support them
with scholarly research.
By
June 24, 2015
, post your response to the appropriate
Discussion Area
. Through
Wednesday, July 1, 2015
2. , review and comment on at least two peers’ responses.
Write your initial response in 300–500 words. Your response
should be thorough and address all components of the
discussion question in detail, include citations of all sources,
where needed, according to the APA Style, and demonstrate
accurate spelling, grammar, and punctuation
Do the following when responding to your peers:
Read your peers’ answers.
Provide substantive comments by
contributing new, relevant information from course readings,
Web sites, or other sources;
building on the remarks or questions of others; or
sharing practical examples of key concepts from your
professional or personal experiences
Respond to feedback on your posting and provide feedback to
other students on their ideas.
Make sure your writing
is clear, concise, and organized;
demonstrates ethical scholarship in accurate representation and
attribution of sources; and
displays accurate spelling, grammar, and punctuation.
Grading Criteria
Assignment Components
Max Points
Initial response was:
Insightful, original, accurate, and timely.
Substantive and demonstrated advanced understanding of
concepts.
Compiled/synthesized theories and concepts drawn from a
variety of sources to support statements and conclusions.
16
Discussion Response and Participation:
Responded to a minimum of two peers in a timely manner.
Offered points of view supported by research.
Asked challenging questions that promoted discussion.
Drew relationships between one or more points in the
3. discussion.
16
Writing:
Wrote in a clear, concise, formal, and organized manner.
Responses were error free.
Information from sources, where applicable, was paraphrased
appropriately and accurately cited.
8
Total:
40