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Assessing the Impact of Mobile
Consolidation on Innovation and
Quality
An Ex-Post Evaluation of the Merger between
H3G and Orange in Austria
Serafino Abate
Director, Competition Economics
FSR Communications & Media Scientific Seminar
Fiesole, 24 March 2018
2
What is the impact of mobile consolidation on
consumers?
Quality
Innovation
Price
Introduction of new or improved services
Network coverage and performance
Mobile tariffs
Mobile consumers value a range of characteristics
 Research on the impact of mobile mergers has mostly focused on price
 Some has looked at investment as a proxy/input for quality and innovation
 But no research has considered outcomes other than price
 This research looks at the impact on innovation and network quality outcomes following the
4-to-3 merger in Austria
Quantity Allowance and usage of voice, SMS and data
Range Wide choice of products and services
 The merger between Hutchison (Three) and Orange, the two smallest players in Austria, was
announced in 2012q1 and took effect in 2013q1. Other two firms in the market are A1 and T-Mobile
 A1 acquired Orange’s ‘Yesss”’ brand at the same time, increasing its market share
 The merged entity initially remained the smallest operator but it has recently closed in on T-Mobile.
 A1 remains the biggest operator but the market is less asymmetric than before the merger
3
Merger Background
4
Merger Background
 EC identified several concerns that the merger would reduce competition and increase prices,
to the detriment of consumers. Hutchison and Orange were considered close competitors and
Hutchison was regarded by the EC as an important competitive force.
 Hutchison argued that merger would:
 Significantly expand network capacity (more spectrum and more sites), which would achieve better
coverage and network quality
 Speed nationwide rollout of LTE services
 Facilitate future investments and the development of new services (particularly through increased scale)
 Offer better services in the low end voice pre-paid segment
 EC approved merger on the basis of remedies:
1. Divest spectrum and provide additional rights (e.g. on collocation) to a potential new MNO
2. Provide wholesale access to Three’s network for up to 30% of its capacity to MVNOs (up to 16) on pay-
as-you-go terms
3. Provide an upfront commitment that Hutchison would not complete the acquisition of Orange before it
entered into a wholesale access agreement with one MVNO
 First commitment did not become effective (no new entrant). MVNO commitment became
effective following an agreement with UPC, which entered the market in December 2014.
 This evaluation therefore analyses effects including the effect of remedies.
 This study aims to identify the impact of the 4-to-3 merger in Austria on innovation and
quality
 The impact of the merger in Austria is identified by comparing the actual outcome after the
merger with the hypothetical outcome that would have occurred in the absence of the
merger – the latter has to be estimated by using a ‘counterfactual’’
5
Evaluation Problem
1. Difference-in-Difference
Base Difference-in-Difference: counterfactual trend for Austria or Hutchison is built on the basis of the post-merger
trend observed in the control group, with the assumption of pre-merger parallel trends.
 Inclusion of controls to relax assumption of parallel pre-merger trends, as well as time and country fixed effects.
 Application of two formal tests for pre-merger parallel trends
Trend Difference-in Difference: where there are no pre-merger parallel trends, the counterfactual trend for Austria or
Hutchison is built on the basis of their own pre-merger trends.
Robust results need to pass three checks
 Restrictions to the control group: 4-players, 3rd and 4th operators; statistically close countries.
 MNO Fixed effects
 Non-linear functional forms
 Normalized time
2. Synthetic control
Counterfactual based on an artificial comparator country or operator (weighted combination of control units that resemble the
most to Hutchison or Austria in a range of controls). Statistical significance assessed through placebo studies.
6
Approach
Base Control Group 4-Players 3rd and 4th Operators ‘Close’ Countries*
Belgium; Croatia; Czech
Republic; Denmark; Greece;
Hungary; Italy; Latvia;
Malta; Poland; Portugal;
Romania; Slovenia; Spain;
Sweden; Switzerland; the
United Kingdom
Denmark; Italy; Latvia,
Poland; Romania; Spain;
Sweden; UK
Same as base but only
including operators with the
third and fourth largest
market shares (i.e.
excluding the two largest
operators)
Romania; Italy; Poland;
Denmark; Czech Republic;
Sweden; Portugal; Spain
* Close countries are those that were most similar to Austria just before the merger with respect to GDP per capita, subscriber numbers,
population density, rural population and elevation. Statistical distance calculations were used to define the ‘closest’ countries to Austria.
 If there are factors influencing the outcomes other than the merger and they vary by country and over time, these
need to be controlled for. Control variables include:
7
Variables and data
Explicit control variables
*: country fixed effects
** time fixed effects
*** operator fixed effects
 Innovation and quality indicators include:
Variable Description Source
4G Coverage Population coverage GSMA Intelligence
4G Download and upload
speeds
Data sample based on crowdsourced data, with
average number of tests for each country greater
than 100,000 in most quarters
Ookla (Speedtest Intelligence)
3G Download and upload
speeds
8
Results for Hutchison
Effect on 4G Coverage Effect on network quality
■ Statistically significant improvements induced by the merger (1% confidence level)
9
Results for the Austrian market as a whole
Effect on 3G SpeedsEffect on 4G Speeds
10
Summary of findings
 Hutchison-Orange merger in Austria had an overall significant positive impact on innovation and
network quality. Majority of impact materialised 2 years after merger.
4G Coverage
4G Networks
3G Networks
Upload:
3Mbit/s faster
Download:
7Mbit/s faster
15-30%
20%
+
15%
+
25%
+
25%
+
15%
Inconclusive
+
Download:
13Mbit/s faster
Upload:
5Mbit/s faster
Impact insignificant
Download:
1.5Mbit/s faster +
Upload:
0.2Mbit/s slower - 10%
11
Policy Implications
Market structure and
performance
Dynamic efficiencies
and consumer
outcomes
Future lines of
investigation
A 4-to-3 mobile merger
intensified competition in
quality-related aspects
A mobile market with
three players delivered
more widely available and
faster 4G services than
those experienced in 4-
player markets
The merger between the
two smallest operators
allowed them to
significantly outperform
other operators in Europe
in a similar market position
These efficiencies and the
impact they have on
consumers can be
measured, modelled and
verified – particularly due to
recent availability of data on
mobile network
performance (e.g. crowd-
sourced methods).
Dynamic efficiencies and
impact on consumers were
a direct result of the H3G-
Orange merger and can
therefore be considered
merger-specific
Assessing the impact of
other mergers or market
structure more generally
on network quality and
coverage
Assessing the impact of
mobile consolidation on
overall consumer welfare
– there are existing studies
on prices, investment and
(with this study) quality and
innovation. Next wave can
bring all of these together.
12

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Assessing the Impact of Mobile Consolidation on Innovation and Quality (Serafino Abate)

  • 1. Assessing the Impact of Mobile Consolidation on Innovation and Quality An Ex-Post Evaluation of the Merger between H3G and Orange in Austria Serafino Abate Director, Competition Economics FSR Communications & Media Scientific Seminar Fiesole, 24 March 2018
  • 2. 2 What is the impact of mobile consolidation on consumers? Quality Innovation Price Introduction of new or improved services Network coverage and performance Mobile tariffs Mobile consumers value a range of characteristics  Research on the impact of mobile mergers has mostly focused on price  Some has looked at investment as a proxy/input for quality and innovation  But no research has considered outcomes other than price  This research looks at the impact on innovation and network quality outcomes following the 4-to-3 merger in Austria Quantity Allowance and usage of voice, SMS and data Range Wide choice of products and services
  • 3.  The merger between Hutchison (Three) and Orange, the two smallest players in Austria, was announced in 2012q1 and took effect in 2013q1. Other two firms in the market are A1 and T-Mobile  A1 acquired Orange’s ‘Yesss”’ brand at the same time, increasing its market share  The merged entity initially remained the smallest operator but it has recently closed in on T-Mobile.  A1 remains the biggest operator but the market is less asymmetric than before the merger 3 Merger Background
  • 4. 4 Merger Background  EC identified several concerns that the merger would reduce competition and increase prices, to the detriment of consumers. Hutchison and Orange were considered close competitors and Hutchison was regarded by the EC as an important competitive force.  Hutchison argued that merger would:  Significantly expand network capacity (more spectrum and more sites), which would achieve better coverage and network quality  Speed nationwide rollout of LTE services  Facilitate future investments and the development of new services (particularly through increased scale)  Offer better services in the low end voice pre-paid segment  EC approved merger on the basis of remedies: 1. Divest spectrum and provide additional rights (e.g. on collocation) to a potential new MNO 2. Provide wholesale access to Three’s network for up to 30% of its capacity to MVNOs (up to 16) on pay- as-you-go terms 3. Provide an upfront commitment that Hutchison would not complete the acquisition of Orange before it entered into a wholesale access agreement with one MVNO  First commitment did not become effective (no new entrant). MVNO commitment became effective following an agreement with UPC, which entered the market in December 2014.  This evaluation therefore analyses effects including the effect of remedies.
  • 5.  This study aims to identify the impact of the 4-to-3 merger in Austria on innovation and quality  The impact of the merger in Austria is identified by comparing the actual outcome after the merger with the hypothetical outcome that would have occurred in the absence of the merger – the latter has to be estimated by using a ‘counterfactual’’ 5 Evaluation Problem
  • 6. 1. Difference-in-Difference Base Difference-in-Difference: counterfactual trend for Austria or Hutchison is built on the basis of the post-merger trend observed in the control group, with the assumption of pre-merger parallel trends.  Inclusion of controls to relax assumption of parallel pre-merger trends, as well as time and country fixed effects.  Application of two formal tests for pre-merger parallel trends Trend Difference-in Difference: where there are no pre-merger parallel trends, the counterfactual trend for Austria or Hutchison is built on the basis of their own pre-merger trends. Robust results need to pass three checks  Restrictions to the control group: 4-players, 3rd and 4th operators; statistically close countries.  MNO Fixed effects  Non-linear functional forms  Normalized time 2. Synthetic control Counterfactual based on an artificial comparator country or operator (weighted combination of control units that resemble the most to Hutchison or Austria in a range of controls). Statistical significance assessed through placebo studies. 6 Approach Base Control Group 4-Players 3rd and 4th Operators ‘Close’ Countries* Belgium; Croatia; Czech Republic; Denmark; Greece; Hungary; Italy; Latvia; Malta; Poland; Portugal; Romania; Slovenia; Spain; Sweden; Switzerland; the United Kingdom Denmark; Italy; Latvia, Poland; Romania; Spain; Sweden; UK Same as base but only including operators with the third and fourth largest market shares (i.e. excluding the two largest operators) Romania; Italy; Poland; Denmark; Czech Republic; Sweden; Portugal; Spain * Close countries are those that were most similar to Austria just before the merger with respect to GDP per capita, subscriber numbers, population density, rural population and elevation. Statistical distance calculations were used to define the ‘closest’ countries to Austria.
  • 7.  If there are factors influencing the outcomes other than the merger and they vary by country and over time, these need to be controlled for. Control variables include: 7 Variables and data Explicit control variables *: country fixed effects ** time fixed effects *** operator fixed effects  Innovation and quality indicators include: Variable Description Source 4G Coverage Population coverage GSMA Intelligence 4G Download and upload speeds Data sample based on crowdsourced data, with average number of tests for each country greater than 100,000 in most quarters Ookla (Speedtest Intelligence) 3G Download and upload speeds
  • 8. 8 Results for Hutchison Effect on 4G Coverage Effect on network quality ■ Statistically significant improvements induced by the merger (1% confidence level)
  • 9. 9 Results for the Austrian market as a whole Effect on 3G SpeedsEffect on 4G Speeds
  • 10. 10 Summary of findings  Hutchison-Orange merger in Austria had an overall significant positive impact on innovation and network quality. Majority of impact materialised 2 years after merger. 4G Coverage 4G Networks 3G Networks Upload: 3Mbit/s faster Download: 7Mbit/s faster 15-30% 20% + 15% + 25% + 25% + 15% Inconclusive + Download: 13Mbit/s faster Upload: 5Mbit/s faster Impact insignificant Download: 1.5Mbit/s faster + Upload: 0.2Mbit/s slower - 10%
  • 11. 11 Policy Implications Market structure and performance Dynamic efficiencies and consumer outcomes Future lines of investigation A 4-to-3 mobile merger intensified competition in quality-related aspects A mobile market with three players delivered more widely available and faster 4G services than those experienced in 4- player markets The merger between the two smallest operators allowed them to significantly outperform other operators in Europe in a similar market position These efficiencies and the impact they have on consumers can be measured, modelled and verified – particularly due to recent availability of data on mobile network performance (e.g. crowd- sourced methods). Dynamic efficiencies and impact on consumers were a direct result of the H3G- Orange merger and can therefore be considered merger-specific Assessing the impact of other mergers or market structure more generally on network quality and coverage Assessing the impact of mobile consolidation on overall consumer welfare – there are existing studies on prices, investment and (with this study) quality and innovation. Next wave can bring all of these together.
  • 12. 12