Ashwin Prasanna is an Escalation Lead based in Chennai, India with over 10 years of experience in networking. He has expertise in routing, switching, security, and wireless technologies from Cisco, Palo Alto Networks, Extreme Networks and more. Currently he handles tier 3 escalations for Palo Alto Networks and provides support, coaching, and lab infrastructure maintenance. His goal is to utilize his networking skills and attain professionalism while being resourceful, innovative and flexible.