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Observations
Insights and hidden opportunities
Livraria Cultura
- Largest bookstore in South America
- Known by being a cozy and stimulating spot
for reading and buying books
Insights
- The entrance is ludic as if they were asking
you for entering into another world
- Its ceiling is huge, with an imposing wood
dragon sculpture
Insights
- The store is colourful, giving it a creative
aspect
- Its brightness leads to a pulse ambient
Insights
- It makes me feel smarter and willing to get
knowledge
Insights
- And also comfortable for exploring it all day
Insights
- Its environment leads people to pay higher
prices for products
Insights
- The books are divided by sections
- The music is distinctive in every area and
doesn't catch my attention
Hidden opportunities
- Showing off less books in the main hall, in
order to create an atmosphere without
overwhelming the people that walk through it
Hidden opportunities
- Providing some specialized employees in for
giving ideas to consumers
- Exploring social spaces for connecting
people. Most of people are browsing it alone

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