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Arch Chemicals & environmental
                      pollution.

                          Евдокимова А.А.
                          Тянигина Е.Е.
Коммуникационные ошибки
        1. Отсутствие взаимодействия со СМИ
Коммуникационные ошибки
         2. Нехватка нужных специалистов
Коммуникационные ошибки
          3. Общение на «разных» языках
Коммуникационные ошибки
           4. Закрытость для публики
Коммуникационные ошибки
           5. Некорректное поведение
Стадии развития кризиса
           1. Экспертные проверки
Стадии развития кризиса
          2. Пресс-релиз «зеленых»
Стадии развития кризиса
    3. Ответный пресс-релиз от Arch Chemicals
Стадии развития кризиса
          4. Отъезд управляющего
Стадии развития кризиса

      5. «атака» журналистов на завод
Стадии развития кризиса

          6. «Интервью» с управляющим
Результат:
Не решать проблему, а
предотвращать ее
Спасибо за внимание!

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Arch chemicals & environmental pollution