General Physics (GP) is an international workforce development company that provides training, management systems, and engineering services. It has over 1500 professionals worldwide across over 60 countries. In the UK, GP employs over 150 professionals across 16 offices and is accredited by various bodies. GP offers a wide range of learning programs including business administration, customer service, childcare, and more. These programs include NVQs, Apprenticeships, Train to Gain, and other qualifications. Learners can access their online portfolio system to facilitate assessment and communication between learners and assessors.

1. General Physics (UK) Ltd 0161 429 2460 www.gpnvq.co.uk Dedicated to delivering the best NVQ training and Apprenticeships GP is an equal opportunities employer and an approved training organisation.

2. Who is GP? GP is an international workforce development company dedicated to improving the effectiveness of organisations by providing training, management systems, and engineering services to meet the specific needs of clients. GP, with experience in over 60 countries and providing services in over 50 offices, has been providing services since 1966 and employs over 1500 professionals worldwide. GP is a true performance improvement company.

3. GP in the UK Employs over 150 professionals 16 strategically placed offices Customer First, Matrix, IIP and ISO 9001 accredited Ofsted inspection graded a “good” provider Capabilities to provide all GP services and UK specific qualifications (e.g. Apprenticeships, NVQs etc)

4. Areas of learning GP’s learning programmes cover a wide variety of commercial and business subjects including the following. Business Administration Customer Service Childcare Contact/Call/Telesales Centre Operations Distribution and Warehousing Health and Social Care (Elderly Care) Hospitality Information Technology Users (ITQ) Management Retail Operations Team Leading

5. NVQs National Vocational Qualifications are a set of work-based qualifications which recognises an individual’s ability to carry out a particular job role to the national standards. NVQs are vocational awards that are achieved through assessment and training. Stand alone NVQs can be funded by the LSC through Train to Gain or entry to employment programmes.

6. The assessment cycle 1 Successful learner Ongoing assessment and support Regular review of progress Induction and initial assessment Employer engagement

7. Academic qualification comparisons Job role WBL qualification level Academic Equivalent Foundation GNVQ/ 3 to 4 GCSEs at grade D-E Basic Industry Skills 1 Intermediate GNVQ/ 4 to 5 GCSEs at grade A-C Enhanced Industry Skills 2 Advanced GNVQ/ 2 A Levels Supervisory and Management 3 Degree Middle Management 4 Postgraduate qualification Senior Management 5

8. Training products

9. Apprenticeships and Advanced Apprenticeships are nationally designed work-based learning programmes for people who have left full-time education or are already in employment. Apprentices learn on the job, building up knowledge and skills that are directly related to their employer's business. At the same time, they are working with GP to develop the skills that will lead to a nationally-recognised qualification. Apprenticeships are available in a wide variety of occupational sectors and are funded by the Learning and Skills Council. Apprenticeships

10. Train to Gain As part of the Train to Gain programme, GP can offer Employees a range of qualifications to chose from: NVQ, which includes Skills for Life, in any subject relevant to the employee's role Other qualifications Essential business skills such as communication skills, report writing, maths for work

11. Apprenticeships (Level 2) Lasts approximately 12 months depending on the vocational sector and learning needs. Advanced Apprenticeships (Level 3) Lasts approximately 2 years depending on vocational sector and learning needs. Train to Gain (Level 2 and 3) Lasts approximately 6-9 months depending on vocational sector and learning needs. Training delivery – how long?

12. Communication Application of Number Competence is demonstrated through the collection of evidence and through achievement of the Key Skills test. Learners also have the opportunity to work towards wider Key Skills. Key Skills to support Apprenticeships

13. The term Technical Certificate is a generic term for knowledge-based vocationally related qualifications that will be delivered alongside NVQs in Apprenticeship Frameworks. The Technical Certificate will support the learning required for the NVQ and provide a basis for progression. Some Technical Certificates will include an element of external assessment. External assessment is likely to consist of one of the following: case study work multiple choice items centrally-set projects or assignments written tests Technical Certificates

14. Train to Gain learner’s journey Benefits to your employee Gain more confidence Increased opportunities to complete additional qualifications Develop numeracy and literacy skills Benefits to your employee Improved competency to a National standard Valued by employer Increased opportunities for promotion to management level and above Increased earning power Skills for Life (where identified) Adult Certificate in Numeracy Adult Certificate in Literacy NVQ Level 3 Train to Gain Learner journey Key to your success!! Benefits to your employee Increased levels of skills and knowledge Opportunities for new experiences Increased opportunities for promotion to management level and above Increased earning power Pathway to higher education NVQ Level 2 3-6 months 6 months 9 months

15. Electronic nvq is a secure World Wide Web based management system for the assessment and verification of competence based qualifications. Hosted on, and accessible via the Internet, the system facilitates easy communication between learners, managers, assessors and verifiers using standard web pages. It provides learners with secure online portfolios improving the efficiency, security and flexibility of assessment procedures. This "anywhere, anytime" accessibility gives obvious significant benefits over an in-house network server based 'e-portfolio' or 'e-assessment' system. Learners will be assessed using the very latest electronic and technical assessment methods that are non intrusive.

16. Learner and employer testimonials I have grown in confidence and I am now able to cascade my new learnt knowledge to my colleagues. Having completed my Apprenticeship I am now progressing to level 3 Advanced Apprenticeship". Hannah Simmons – Instore "I have previously completed a paper based NVQ and am really surprised how quick, easy & flexible the envq system is". Sue Cremin – Johnsons I would recommend that everyone undertakes this a qualification with General Physics.” Tina Cranston - Owner Brides By Tina "Working in Partnership with General Physics we have seen a substantial difference in the Customer Service Department … General Physics also offer Equal Opportunities Training and this has been well received by all staff who attended.” Alison McAllistar - Team Leader, Ladbrokes "General Physics has helped me gain various qualifications within the workplace. I am very happy I have been able to carry on learning within my current job. All GP staff have been very helpful and supportive.” Rebecca Green Learner, Ladbrokes (currently on 3rd qualification) "From start to finish General Physics were Professional in every way…. I have certainly seen the benefits not only with the staff but in the business and I would not hesitate to recommend General Physics". Chantelle Cummins - Team leader, Subway