11. THREE MAIN SKILLS
NEEDED IN BUSINESS
According to a survey...
FLEXIBILITY
an employee and employer making changes to
when, where and how a person will work to
better meet individual and business needs.
12. Advantages of Work Flexibility
It reduces absenteeism, overtime, sick leave
and tardiness.
1.
It reduces stress.
2.
It improves performance, quality, productivity
and job satisfaction.
3.
Increases commitment job engagement.
4.
Curbs turnover.
5.
13. Examples of Work Flexibility
Flexi-time
1.
Part-time work options
2.
Compressed workweeks
3.
Telecommuting
4.
Daily or informal flexibility
5.
Phasing in or out of job
6.
Seasonal
7.
14. Flexibility can be done by:
Seek out and listen to employees ideas on how
to get the work done.
Consider how a business decision will affect
an employee’s life.
Take time to aniticipate work/life conflicts.
16. THREE MAIN SKILLS
NEEDED IN BUSINESS
According to a survey...
COMMUNICATION
key for better team collaboration and
cooperation
helps drive better results for individuals,
teams, and organizations.
17. Common Types of Communication:
Leadership communication
1.
Upward communication
2.
Updates
3.
Presentations
4.
Meetings
5.
Customer communications
6.
Informal interactions
7.
20. Administrative Office Management
It is a profession involving the design,
implementation, evaluation, and
maintenance of the process of work within
an office or organization, in order to
maintain and improve effeciency and
productivity.
21. Objectives of Administrative Office Management
To ensure that relevant organizational activities
are designed to maximize individual and unit
productivity.
1.
To provide effective management of the
organization’s information.
2.
To maintain reasonable quantity and quality
standards.
3.
22. Main Functions / Career in Administrative Office
Management
Customer Service
Report Writing
Budget Management
Database Management
Systems Analysis
Process Mapping
Purchasing
Bookkeeping
Human Resources
Recruitment
Accounting
Sales and Marketing
Records Management
Form/Template Design
24. Responsibilities of AOM
selecting and
training the
right
individuals for
the right job. It
ensures that
the
organization
has the right
personnel with
the necessary
skills to
accomplish the
established
goals
setting goals,
establishing
strategies, and
developing plans
to coordinate
activities. It is the
initial step in the
management
process and
provides a
roadmap for the
organization's
future actions
Planning Organizing Staffing Directing Controlling
Five Functions of Management
arranging
resources and
tasks to
achieve the
organization's
objectives. This
function
focuses on
creating a
structure that
facilitates the
implementatio
n of plans and
strategies
guiding and
supervising
employees to
ensure that they
are effectively
contributing to
the
organization's
objectives. It
includes
motivating,
leading, and
communicating
with the
workforce
monitoring and
evaluating the
organization's
performance to
ensure that the
plans are being
implemented
effectively. It also
involves taking
corrective actions
when necessary
to ensure that the
organization stays
on track
25. Example Scenario:
The administrative management office is planning the
implementation of a new digital filing system to
streamline document organization. The management
team sets a goal to transition to the new system
within three months. They establish strategies to
assess the current filing process, select the
appropriate software, and create a timeline for staff
training and system integration.
Planning Function
26. Example Scenario:
The administrative management office is organizing a
large-scale office relocation. The management team
arranges resources such as coordinating with moving
companies, assigning tasks for packing and labeling,
and creating a floor plan for the new office layout.
They ensure a smooth transition by organizing the
relocation process effectively.
Organizing Function
27. Example Scenario:
The administrative management office is expanding
its team to accommodate the increased workload.
The management team is responsible for staffing and
selects new administrative assistants through a
thorough hiring process. They ensure that the new
hires possess the necessary administrative skills and
are proficient in office management systems.
Staffing Function
28. Example Scenario:
The administrative management office is directing
the implementation of a new communication protocol.
The management team provides guidance on the use
of the new system, motivates staff to adapt to the
changes, and communicates the benefits of the new
protocol to ensure a smooth transition and effective
utilization.
Directing Function
29. Example Scenario:
The administrative management office is controlling
the office supply budget. The management team
monitors the expenditure on office supplies, evaluates
the effectiveness of cost-saving measures, and takes
corrective actions to ensure that the budget is
adhered to without compromising the operational
needs of the office.
Controlling Function
30. THANK YOU
R E F E R E N C E S :
Administrative Office Management
Marivic F. Flores, DBA
https://www.betterup.com/blog/why-communication-is-key-to-
workplace-and-how-to-improve-skills
https://www.managementstudyhq.com/functions-of-management.html
https://accountlearning.com/administrative-management-functions-
modern-office/