Anuradha is seeking a position in IT and e-commerce that utilizes her analytical and computer skills. She has a BCA from MDU University with 85% and polytechnic diploma with 61%. Her skills include programming languages like C/C++ and VB, basics of Excel, Oracle, and SQL. She has experience working in a BPO and currently works in logistics. Her academic projects include troubleshooting computer networks.

1. ANURADHA
Email ID : anuradhakundu55@gmail.com
Contact No. :+7042607061
CAREER OBJECTIVE
A position in ITand E-Commerce industry that effectively utilizes my analytical, computer
and communication skills to make a significant contribution in success of your organization as
well as to bring enthusiasm, responsibility and good work-ethic in your organization.
ACADEMIC QUALIFICATION’S
COURSE INSTITUTION BOARD/UNIVERSITY PERCENTAGE
BCA MDU University Rohtak UGC Approved 85%
Polytechnic
(CSE)
Govt. Polytechnic For
Women, Faridabad
State Board of Technical
Education
61 %
X Std Jat Sen. Sec. School
Kaithal
HBSE Board 74.80 %
PROFESSIONAL SKILLS
• C, C++, Visual Basic.
• Elementary knowledge of Excel.
• Basics of Oracle, SQL Queries.
• Possess Managerial Skills.
• Computer Monitoring
• Good Sales Skill
• Customer Complaints and Enquiries handling Skill.
ACADEMIC PROJECT/TRAINING
• Project : Trouble Shooting of Computer Network
Technology : using 2D or 3D
Description : My project is based on processing images such as removing various
troubles from the computer,
• Training : MCSE
Organization : Microsoft
Description : The Training was mainly focused on study of Microsoft technologies and
Team work.
ACHIEVEMENTS
• Participated in inter college competitions.
• Won prizes in college debate competition.

2. • I have represented my college valley ballteam at State Level Competition’10 at
Morni.
WORK EXPERIENCE
• 2Year experience in HERO BPO as a Dialer Executive(Feb2012-june2014)
• Currently Working in Quickdeal Logistics Pvt. Ltd.
ROLES AND RESPONSIBILITIES
• Inbound and outbound campaign management on altitude dialer
• Data uploading using sql query on dialer
• Dialer troubleshooting on daily basis
• Monitoring on dialer
• Data Handling(Backend)
• Management of Call flow in various campaign.
• Customer Query and Complaints handling
PERSONAL TRAITS
• Hobbies : Exploring things, Travelling, Listening to Music, Cooking and Surfing.
• Strengths : My brain, quick learner, Communication Skills, Ability to lead from front
and achievement oriented.
PERSONAL DETAILS
• Name : Anuradha
• Date of birth : 21 Aug 1993
• Sex : Female
• Nationality : Indian
• Marital status : Married
• Languages known : English, Hindi, Punjabi, Haryanvi
• Permanent Address : H no.- 992, Ground Floor ,Sec-9 Gurgaon
DECLARATION

3. I hereby declare that the above written particulars are true to the best of my knowledge.
DATE:
PLACE: Gurgaon (Anuradha)