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A Seamless Service for
Patients with Diabetes
Anne O Sullivan
CNS Diabetes Integrated Care
30th September 2015
Overview
• National Clinical Programme for Diabetes
Care
• Role of the Clinical Nurse Specialist
Diabetes Integrated Care
• Benefits of the service
• Future visions
It is estimated that there is approx 220,000 with
diabetes in Ireland (IPW 2013) 5.9% of the
population
Prevalence increasing approx 60% over the next
10-15 years for Type 2 Diabetes Mellitus
WHO states diabetes is the greatest health
challenge of the century
10% of the Irish Health Care budget spent on
diabetes – €1.35 billion annually
• National Diabetes Working established
• Findings: ad hoc, care disjointed, frequent
duplication of tests, working independently
• Group to devise a National Model of care
• All different strands of diabetes care
 Integrated Care
 In patients diabetes management
 Diabetes in pregnancy
 Foot care
 Structured care
 Paediatric diabetes care
 Overall aim: Improve diabetes care
National Clinical Programme for Diabetes Care
National Integrated Care programme
• 17 CNS Diabetes
Integrated Care
• Endorsed &
supported -1wte post
• Mid Western area
• Inaugural post
• Network 3 & 7
• 20 Practices engaged
• 2014~600 PC
• 25/9/15 ~600
Diabetes Care structure
Person with Diabetes
Uncomplicated
T2DM
Primary Care
Type 1 Diabetes
Pregnancy care
Secondary Care
Complicated
T2DM
Role of CNS Diabetes Integrated care – Patient Journey
Primary Care
• Support general practices.
• Review patients, newly
diagnosed, uncontrolled
glycaemia,
• Manage injectable therapies
 Every 6-10 week
 Diabetes clinics within the
practice
 Patient referred by GP/PN
 Patient seen within weeks
 Full assessment carried
 Individualised goals
 Review date organised
 Fast track to secondary
care
 Patient attends OPD 1-
2weeks
 Reviewed by CNS
 Joint consultation with Cons
Endocrinologist
 Care plan devised & action
 Feedback to GP~ Diabetes
mediform
Diabetes Medi-Form
Role of CNS Diabetes Integrated care
Secondary Care 0.2 post
• Consultant: case discussions
• Fast track patient into system
• Discharge planning
• Patient education
• Maintaining skill (e.g. Type 1 DM, GDM,
specialised clinics)
• Management of complicated patients
• Multidisciplinary team meetings
Role Of CNS Diabetes Integrated care
• Education / support – HCPs
• Coordinate / deliver Structured Education
Programmes
• Education & Screening
• Diabetes prevention & promote awareness
of Diabetes
• Link Primary care ↔ secondary care
Benefits
The patient is seen by the appropriate HCP at the
different stages of their Diabetes journey
 Reduce unnecessary
referral
 Reduce hospital waiting
list
 Secondary care
~complex patient
 Using resources in a
much more efficient
manner
 Cost effective
• Patient satisfaction is
increased
• More informed &
knowledgeable
• Seen nearer home
• Patients kept out of
hospital
• Outcomes improved
• Care is structured/
organised
Vision
• Diabetes integrated
service to cover all
areas of Mid western
area
• National Model of
care
“Teamwork can make the dream come
through”
Thank you
Anne.osullivan11@hse.ie

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Seamless Diabetes Care Through Integrated Service

  • 1. A Seamless Service for Patients with Diabetes Anne O Sullivan CNS Diabetes Integrated Care 30th September 2015
  • 2. Overview • National Clinical Programme for Diabetes Care • Role of the Clinical Nurse Specialist Diabetes Integrated Care • Benefits of the service • Future visions
  • 3. It is estimated that there is approx 220,000 with diabetes in Ireland (IPW 2013) 5.9% of the population Prevalence increasing approx 60% over the next 10-15 years for Type 2 Diabetes Mellitus WHO states diabetes is the greatest health challenge of the century 10% of the Irish Health Care budget spent on diabetes – €1.35 billion annually
  • 4. • National Diabetes Working established • Findings: ad hoc, care disjointed, frequent duplication of tests, working independently • Group to devise a National Model of care • All different strands of diabetes care  Integrated Care  In patients diabetes management  Diabetes in pregnancy  Foot care  Structured care  Paediatric diabetes care  Overall aim: Improve diabetes care National Clinical Programme for Diabetes Care
  • 5. National Integrated Care programme • 17 CNS Diabetes Integrated Care • Endorsed & supported -1wte post • Mid Western area • Inaugural post • Network 3 & 7 • 20 Practices engaged • 2014~600 PC • 25/9/15 ~600
  • 6. Diabetes Care structure Person with Diabetes Uncomplicated T2DM Primary Care Type 1 Diabetes Pregnancy care Secondary Care Complicated T2DM
  • 7.
  • 8. Role of CNS Diabetes Integrated care – Patient Journey Primary Care • Support general practices. • Review patients, newly diagnosed, uncontrolled glycaemia, • Manage injectable therapies  Every 6-10 week  Diabetes clinics within the practice  Patient referred by GP/PN  Patient seen within weeks  Full assessment carried  Individualised goals  Review date organised  Fast track to secondary care  Patient attends OPD 1- 2weeks  Reviewed by CNS  Joint consultation with Cons Endocrinologist  Care plan devised & action  Feedback to GP~ Diabetes mediform
  • 10. Role of CNS Diabetes Integrated care Secondary Care 0.2 post • Consultant: case discussions • Fast track patient into system • Discharge planning • Patient education • Maintaining skill (e.g. Type 1 DM, GDM, specialised clinics) • Management of complicated patients • Multidisciplinary team meetings
  • 11. Role Of CNS Diabetes Integrated care • Education / support – HCPs • Coordinate / deliver Structured Education Programmes • Education & Screening • Diabetes prevention & promote awareness of Diabetes • Link Primary care ↔ secondary care
  • 12. Benefits The patient is seen by the appropriate HCP at the different stages of their Diabetes journey  Reduce unnecessary referral  Reduce hospital waiting list  Secondary care ~complex patient  Using resources in a much more efficient manner  Cost effective • Patient satisfaction is increased • More informed & knowledgeable • Seen nearer home • Patients kept out of hospital • Outcomes improved • Care is structured/ organised
  • 13. Vision • Diabetes integrated service to cover all areas of Mid western area • National Model of care “Teamwork can make the dream come through”

Editor's Notes

  1. Briefly I will explain how diabetes integrated care was established by the national clinical programme for diabetes
  2. As you can see from this slide the prevalence of diabetes is rising yearly expected to increase by 60% over the next 10-15years. In irealnd we are already spending 1.35billion per year on diabetes care im sure you would agree is frightening
  3. Due to this an national diabetes working group was established by the HSE to look at the delivery of diabetes care throughout ireland
  4. To implement & role out integrated care NCCP for diabetes established 17 CNS-integrated post nationally. Thankfully the programme endorsed & supported 1 wte for the Mid west area. This was an inaugural post. MW is a vast area and to use this resource efficiently I work across two networks based on 75000 population as proposed by NCCP. I started my current position late 2013 while the post was necessary it wasnt always welcomed due to issues surronding chronic disease management despite this I perserved and currently have 20 practices availing of this service
  5. Within the national model of care a structure was devised for the delivery of Diabetes care in ireland
  6. Based on this structure the diabetes care team locally developed An Adult diabetes care referral pathway to help stream line the service and provide a seamless journey for the patient. Clearly outlines who should be seen in PC resources available when & who to refer to SC. This was disseminated to relevant stakeholders involved in the delivery of diabetes care in the Mid west
  7. As a CNS DM I work between both Primary & Secondary care spending 0.8 in PC & 0.2 SC
  8. Feed back to the GP following consultation is imperative this is done through using our newly developed diabetes mediform, completed following consultation signed and promptly forward to the GP ensuring all members involved in the pat care are aware of the treatment plans
  9. This access is invaluable to discuss difficult cases. My day in SC coincides with the adult DM OPD clinic to facilitate Fast tracking of patients and Continuity of care. Working in PC helps foster relationships this facilitates organisation of home care packages should teh patient need it with our pc colleagues. DM is a mutli-complex condition and requires many HCP to care for a patient with DM
  10. Pt doesn’t need to be referred to SC with newly diagnosed DM or uncomplicated Dm once Pc is adequately resourced therefore reducing hospital waiting list
  11. Our vision in the Mid west is to provide a diabetes integrated service to all areas,to achieve this we need more CNS Diabetes Integrated Care this would greatly enhance & improve diabetes care. release of the National model of care will further streamline & standardise care across all regions. To do this we need to work together