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Quebec Alzheimer Plan
Implementation Policy Lessons
Howard Bergman MD, FCFP, FRCPC, FCAHS
Assistant Dean, International Affairs
Professor of Family Medicine, Medicine (Geriatrics) and Oncology
Institute for Health and Social Policy
Faculty of Medicine and Health Sciences
McGill University
WHO Bogota 23.3.23
No Financial/Business
Conflicts to declare
2
Canadian healthcare system(s)
◆National «principles» ( public administration ,
comprehensiveness, universality, portability,
accessibility) but decentralized provincial
management
• Provincial rather than national AD plans
◆Quebec Plan (2009) implementation since 2011
◆Ontario bottom up initiatives;
◆Other provinces at various stages of preparing or
implementation of their plans
◆Approaches similar
3
Primary care as the way forward
Quebec (and Canada) are distinct
Canadian Consensus Conferences recommendations
since 1989
• Primary care MD: first contact, has patient and family longitudinal
experience; best trained and equipped for community older
persons with multi-morbidity
• There will never be enough specialists interested and trained in
AD and memory clinics may not be more effective-Meeuwsen et al
BMJ,2012; Le Couteur et al BMJ 2013
4
Primary care as the way forward
Quebec (and Canada) are distinct
◆ Possible now with primary care reform (medical
home)
• Family Medicine Groups (GMF): group practice, team based,
interdisciplinary (nurse clinician/practitioners, social worker,
pharmacists)
◆ Continuity/primary care: lower costs, ED use
hospitalizations, mortality; improved quality
Basu, JAMA Internal med 2019; Bazemore Ann Fam Med
2018; Delgado, Br J Gen Pract 2022; Godard-Sebillotte, JAGS 2021
5
Meeting the Challenge of
Alzheimer’s Disease and
Related Disorders
A Vision Focused on the
Individual, Humanism, and
Excellence
REPORT OF THE COMMITTEE OF EXPERTS FOR
THE DEVELOPMENT OF AN ACTION PLAN ON
ALZHEIMER’S DISEASE AND RELATED
DISORDERS
HOWARD BERGMAN, M.D., CHAIR
May 2009
Mandate from the
Quebec Minister of
Health
6
Seven priority actions
24 recommendations
1. Raise awareness, inform and mobilize.
2. Provide access to personalized, coordinated assessment and
treatment services for people with Alzheimer’s and their
family/informal caregivers.
3. In the advanced stages of Alzheimer’s, promote quality of life and
provide access to home-support services and a choice of high-
quality alternative living facilities.
4. Promote high-quality, therapeutically appropriate end-of-life care
that respects people’s wishes, dignity and comfort.
5. Treat family/informal caregivers as partners who need support.
6. Develop and support training programs.
7. Mobilize all members of the university, public and private sectors,
for an unprecedented research effort.
7
Access to personalized, coordinated evaluation and
treatment
The Challenge
◆Poor access to:
• Diagnosis, treatment (including behavioral issues), support for
patients and their caregivers
• Integrated management through the stages of the disease
 Including in crises
◆Memory clinics cannot handle the volume nor assure
comprehensive continuity of care
• Resulting in very long waiting lists, delayed diagnosis and late
intervention
◆ Primary care generally not prepared to deal with
patients with ADR
◆ Many patients are not diagnosed or diagnosed late
8
Objectives: Provide access to
personalized, coordinated services
◆Rapid access to assessment and management of the
disease following a comprehensive process
• Pharmacological, psychological, social and environmental
approaches
◆Personalized management and innovative access
through a trusting relationship between
patient/family and a credible clinician
▪ With personalized access to a flexible range of primary
care and community well as specialized services
9
Objectives: Provide access to
personalized, coordinated services
Anchored in Primary care:
◆enable/empower GMF primary care clinicians to
detect, Dx, Tx, follow vast majority of AD
◆ MD-Nurse-SW-pharmacist)
1
0
Collaborative care model
partnership patient/caregiver and clinician team
◆Approach based on the
chronic disease collaborative
care model implemented in
Family Medicine Groups
(GMFs)
◆Patient-centred approach;
not disease centered
◆By patient’s treating
MD/Nurse (acting as pivotal
navigation nurse);
SW/pharm
◆Diabetes vs Cancer model
11
Patient -
Caregiver
Family
Physician Nurse/SW
Family Medicine Group
Case finding - diagnostic
Treatment - follow-up
Specialized
services –
Memory clinic
Home-based services,
community pharmacy, hospital,
Alzheimer society
Support/Complex cases Coordination - transition
Research on organization of healthcare services for Alzheimer’s
Canadian team for healthcare services/system improvement in dementia care
Ministerial policy decision
• Quebec Alzheimer Plan is a
priority
• A modest but recurrent budget
Some Key Messages
Policy
12
Research on organization of healthcare services for Alzheimer’s
Canadian team for healthcare services/system improvement in dementia care
Ministerial policy decision
• Anchored in primary care and
• based on a person-centred approach
(vs a disease centred approach);
• Enable/empower the patient’s
PCP/FMG Team
Some Key Messages
Policy
13
Research on organization of healthcare services for Alzheimer’s
Canadian team for healthcare services/system improvement in dementia care
An implementation plan with an
ambitious change management
strategy with associated funding
• Active ministerial role in inspiring,
stimulating and supporting change
• Ministry leadership with inclusive
stakeholder governance
• Diversity in application: one size
does not fit all
Some Key Messages
Policy
14
Research on organization of healthcare services for Alzheimer’s
Canadian team for healthcare services/system improvement in dementia care
• Integrating research providing
collaborative «developmental»
evaluation
• feed back to ministry and clinical sites
• A sequential approach to implementation
in 3 phases
• Phase I shed light on innovative
projects/approaches, mobilised clinicians and drew
key lessons to support scaling up (phase II and III)
Some Key Messages
Policy
15
distinctive implementation strategy
A sequential approach to implementation in 3 phases
• 2009-Plan is tabled
• 2011-Ministerial decision based on Qc AD plan
recommendations
• 2011-12 Pre implementation phase
• 2012-16 Phase 1- targeted implementation with independent
peer review evaluation to improve and scale up
 Implementation projects in 40 GMF’s-urban, rural, remote chosen by
«competition
• 2017-20 Phase 2-Scaling up
• 2021- Phase 3- Post-COVID; transitions; behavior
manifestations 16
Research on organization of healthcare services for Alzheimer’s
Canadian team for healthcare services/system improvement in dementia care
• A “pre-implementation” study and consultations
with clinicians
• Mobilization of “Clinical Champions” (1st care &
2nd/3rd care)
• Capacity building strategies (training,
dissemination of clinical tools etc…)
• Commitment of university partners
• 4 project managers to support implementation
Some Key Messages
Initial implementation
17
Équipe de Recherche en
Organisation des Services sur
l’Alzheimer
Research Team on
Organization of Healthcare
Services for Alzheimer's
Produce rapid and pertinent results for stakeholders:
patients-caregivers-citizens, decision makers, managers and clinicians
Canadian Team for healthcare services/system improvement in dementia care
Research on organization of healthcare services for Alzheimer’s
Canadian team for healthcare services/system improvement in dementia care
Three interrelated cross-fertilizing studies
• To identify the impact of the QC Alzheimer plan on
detection, diagnosis, referral patterns, and quality of
follow-up
OBSERVATIONAL
(Quantitative) Study
• To examine the implementation strategies used in
order to identify key factors for successful
development and large-scale up-take across Canada
IMPLEMENTATION
(Qualitative) Study
QUALITY OF CARE AND USE OF HEALTH SERVICES
Administrative databases
19
Research on organization of healthcare services for Alzheimer’s
Canadian team for healthcare services/system improvement in dementia care
• Baseline*
• very good to excellent clinical knowledge
• Positive attitudes to disease, AD Plan
• Strongly support/appreciate/use interdisciplinary approach
and access to MD and nurse expertise within the GMF
• Identification of a champion in the FMGs
• Although received late, appreciated pathway/guidelines,
training as well as access to outside expertise
• Leading to increase competency and confidence
• Critical about delay to access memory clinic and home care
*Arsenault-Lapierre G, Henein M, Rojas-Rozo L, Sourial N, Bergman H, Couturier Y, Vedel I. Primary care
clinicians' knowledge, attitudes, and practices concerning dementia: They are willing
and need support. Can Fam Physician. 2021
Some Key Results/Impact
Clinicians in the FMG
20
Research on organization of healthcare services for Alzheimer’s
Canadian team for healthcare services/system improvement in dementia care
Primary care (GMFs) can detect, diagnose, manage and meet the
needs of persons living with dementia and their caregivers
• offering high quality care
• utilising specialty care for complex cases
A person-centred interdisciplinary approach by the patient’s
treating MD/clinical team resulted in
• Improved continuity of care
• Higher intensity of follow-up
• Improved quality of care
• Fewer/more appropriate specialist referrals
• Decrease ED visits and hospitalization
Room for improvement
• antipsychotics prescriptions
• evaluation of caregiver needs
• referral to community services
Vedel I, Sourial N, Arsenault-Lapierre G, Godard-Sebillotte C, Bergman H. Impact of the Quebec
• Alzheimer Plan on the detection and management of Alzheimer disease and other neurocognitive
• disorders in primary health care: a retrospective study. CMAJ Open
Some Key Results/Impact
21
D
is
a
gr
e
e
Som
ewh
at
disa
gree
So
m
e
w
ha
t
ag
re
e
Agree
Lege
nd:
Significant challenges
• From targeted projects to generalization
• Beyond initial innovators/leaders/champions
• MD mobilization/buy-in
• Transitions
• Behavior manifestations
• Role of persons living with dementia and
their caregivers
• Advent of Bio-markers/disease modifying
medications-the challenge of access and
equity
• Medically assisted Dying
• Post-COVID
22
Key elements for successful implementation
1. Clear ministerial decision
• Integration into the ministry programing
• Recurring budget, even if modest
2. An implementation plan
• With priorities (not too many at the same time)
• Change management strategy
 Support/stimulate change
• Diversity in application: one size does not fit all
• Phased implementation
23
Key elements for successful implementation
3. Ministry leadership with inclusive stakeholder
governance
• Credible «extra- ministerial» clinical leadership
• Mobilize clinician champions
• Mobilize university and civil society
4. Guidelines necessary but not sufficient
• Clinical pathways
• Training
• Get into the trenches
24
Key elements for successful implementation
5. Independent evaluation to support and adapt
implementation
• Integrate university researchers; feed back to ministry
and clinical sites
25
Acknowledgements
Isabelle Vedel MD, PhD
Yves Couturier, Ph.D.
Maxime Guillette Ph.D. (cand)
Carolyn Boudreau, Minisitry
And
ROSA Research Team
Stakeholder partners
2
6
Canadian Team for healthcare services/system improvement in dementia care
https://www.mcgill.ca/familymed/research/projects/research-organization-healthcare-services-
alzheimers-rosa
Muchas gracias
Merci
Thank you
2
7
Interdispinary clincial pathways
• https://www.mcgill.ca/familymed/fil
es/familymed/interdisciplinary_clinical
_process_diagnostic.pdf
• https://www.mcgill.ca/familymed/fil
es/familymed/interdisciplinary_clinical
_process_follow-up.pdf
Useful links
Interdisciplinary clinical pathways
Policy lessons
https://www.healthcareexcellence.ca/en/what
-we-do/what-we-do-together/the-quebec-
alzheimer-plan-sharing-the-experience-of-its-
implementation-to-strengthen-primary-care/
29
https://cahs-acss.ca/improving-
the-quality-of-life-and-care-of-
persons-living-with-dementia-
and-their-caregivers/
• key determinants linked with indicators of access to
and use of services (e.g., continuity of care with the
family physician, potentially avoidable ED visit &
hospitalization, potentially inappropriate medication,
long-term care admission):
o Sex and gender
o Rurality
o Socioeconomic status
o Racialized and immigration
o COVID impact
o Post-dx care
o Living Lab
ROSA Group
Other studies
https://www.mcgill.ca/familymed/
research/projects/research-
organization-healthcare-services-
alzheimers-rosa

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WHO DR. Bergman Bogota 23.3.23.pdf

  • 1. Quebec Alzheimer Plan Implementation Policy Lessons Howard Bergman MD, FCFP, FRCPC, FCAHS Assistant Dean, International Affairs Professor of Family Medicine, Medicine (Geriatrics) and Oncology Institute for Health and Social Policy Faculty of Medicine and Health Sciences McGill University WHO Bogota 23.3.23
  • 3. Canadian healthcare system(s) ◆National «principles» ( public administration , comprehensiveness, universality, portability, accessibility) but decentralized provincial management • Provincial rather than national AD plans ◆Quebec Plan (2009) implementation since 2011 ◆Ontario bottom up initiatives; ◆Other provinces at various stages of preparing or implementation of their plans ◆Approaches similar 3
  • 4. Primary care as the way forward Quebec (and Canada) are distinct Canadian Consensus Conferences recommendations since 1989 • Primary care MD: first contact, has patient and family longitudinal experience; best trained and equipped for community older persons with multi-morbidity • There will never be enough specialists interested and trained in AD and memory clinics may not be more effective-Meeuwsen et al BMJ,2012; Le Couteur et al BMJ 2013 4
  • 5. Primary care as the way forward Quebec (and Canada) are distinct ◆ Possible now with primary care reform (medical home) • Family Medicine Groups (GMF): group practice, team based, interdisciplinary (nurse clinician/practitioners, social worker, pharmacists) ◆ Continuity/primary care: lower costs, ED use hospitalizations, mortality; improved quality Basu, JAMA Internal med 2019; Bazemore Ann Fam Med 2018; Delgado, Br J Gen Pract 2022; Godard-Sebillotte, JAGS 2021 5
  • 6. Meeting the Challenge of Alzheimer’s Disease and Related Disorders A Vision Focused on the Individual, Humanism, and Excellence REPORT OF THE COMMITTEE OF EXPERTS FOR THE DEVELOPMENT OF AN ACTION PLAN ON ALZHEIMER’S DISEASE AND RELATED DISORDERS HOWARD BERGMAN, M.D., CHAIR May 2009 Mandate from the Quebec Minister of Health 6
  • 7. Seven priority actions 24 recommendations 1. Raise awareness, inform and mobilize. 2. Provide access to personalized, coordinated assessment and treatment services for people with Alzheimer’s and their family/informal caregivers. 3. In the advanced stages of Alzheimer’s, promote quality of life and provide access to home-support services and a choice of high- quality alternative living facilities. 4. Promote high-quality, therapeutically appropriate end-of-life care that respects people’s wishes, dignity and comfort. 5. Treat family/informal caregivers as partners who need support. 6. Develop and support training programs. 7. Mobilize all members of the university, public and private sectors, for an unprecedented research effort. 7
  • 8. Access to personalized, coordinated evaluation and treatment The Challenge ◆Poor access to: • Diagnosis, treatment (including behavioral issues), support for patients and their caregivers • Integrated management through the stages of the disease  Including in crises ◆Memory clinics cannot handle the volume nor assure comprehensive continuity of care • Resulting in very long waiting lists, delayed diagnosis and late intervention ◆ Primary care generally not prepared to deal with patients with ADR ◆ Many patients are not diagnosed or diagnosed late 8
  • 9. Objectives: Provide access to personalized, coordinated services ◆Rapid access to assessment and management of the disease following a comprehensive process • Pharmacological, psychological, social and environmental approaches ◆Personalized management and innovative access through a trusting relationship between patient/family and a credible clinician ▪ With personalized access to a flexible range of primary care and community well as specialized services 9
  • 10. Objectives: Provide access to personalized, coordinated services Anchored in Primary care: ◆enable/empower GMF primary care clinicians to detect, Dx, Tx, follow vast majority of AD ◆ MD-Nurse-SW-pharmacist) 1 0
  • 11. Collaborative care model partnership patient/caregiver and clinician team ◆Approach based on the chronic disease collaborative care model implemented in Family Medicine Groups (GMFs) ◆Patient-centred approach; not disease centered ◆By patient’s treating MD/Nurse (acting as pivotal navigation nurse); SW/pharm ◆Diabetes vs Cancer model 11 Patient - Caregiver Family Physician Nurse/SW Family Medicine Group Case finding - diagnostic Treatment - follow-up Specialized services – Memory clinic Home-based services, community pharmacy, hospital, Alzheimer society Support/Complex cases Coordination - transition
  • 12. Research on organization of healthcare services for Alzheimer’s Canadian team for healthcare services/system improvement in dementia care Ministerial policy decision • Quebec Alzheimer Plan is a priority • A modest but recurrent budget Some Key Messages Policy 12
  • 13. Research on organization of healthcare services for Alzheimer’s Canadian team for healthcare services/system improvement in dementia care Ministerial policy decision • Anchored in primary care and • based on a person-centred approach (vs a disease centred approach); • Enable/empower the patient’s PCP/FMG Team Some Key Messages Policy 13
  • 14. Research on organization of healthcare services for Alzheimer’s Canadian team for healthcare services/system improvement in dementia care An implementation plan with an ambitious change management strategy with associated funding • Active ministerial role in inspiring, stimulating and supporting change • Ministry leadership with inclusive stakeholder governance • Diversity in application: one size does not fit all Some Key Messages Policy 14
  • 15. Research on organization of healthcare services for Alzheimer’s Canadian team for healthcare services/system improvement in dementia care • Integrating research providing collaborative «developmental» evaluation • feed back to ministry and clinical sites • A sequential approach to implementation in 3 phases • Phase I shed light on innovative projects/approaches, mobilised clinicians and drew key lessons to support scaling up (phase II and III) Some Key Messages Policy 15
  • 16. distinctive implementation strategy A sequential approach to implementation in 3 phases • 2009-Plan is tabled • 2011-Ministerial decision based on Qc AD plan recommendations • 2011-12 Pre implementation phase • 2012-16 Phase 1- targeted implementation with independent peer review evaluation to improve and scale up  Implementation projects in 40 GMF’s-urban, rural, remote chosen by «competition • 2017-20 Phase 2-Scaling up • 2021- Phase 3- Post-COVID; transitions; behavior manifestations 16
  • 17. Research on organization of healthcare services for Alzheimer’s Canadian team for healthcare services/system improvement in dementia care • A “pre-implementation” study and consultations with clinicians • Mobilization of “Clinical Champions” (1st care & 2nd/3rd care) • Capacity building strategies (training, dissemination of clinical tools etc…) • Commitment of university partners • 4 project managers to support implementation Some Key Messages Initial implementation 17
  • 18. Équipe de Recherche en Organisation des Services sur l’Alzheimer Research Team on Organization of Healthcare Services for Alzheimer's Produce rapid and pertinent results for stakeholders: patients-caregivers-citizens, decision makers, managers and clinicians Canadian Team for healthcare services/system improvement in dementia care
  • 19. Research on organization of healthcare services for Alzheimer’s Canadian team for healthcare services/system improvement in dementia care Three interrelated cross-fertilizing studies • To identify the impact of the QC Alzheimer plan on detection, diagnosis, referral patterns, and quality of follow-up OBSERVATIONAL (Quantitative) Study • To examine the implementation strategies used in order to identify key factors for successful development and large-scale up-take across Canada IMPLEMENTATION (Qualitative) Study QUALITY OF CARE AND USE OF HEALTH SERVICES Administrative databases 19
  • 20. Research on organization of healthcare services for Alzheimer’s Canadian team for healthcare services/system improvement in dementia care • Baseline* • very good to excellent clinical knowledge • Positive attitudes to disease, AD Plan • Strongly support/appreciate/use interdisciplinary approach and access to MD and nurse expertise within the GMF • Identification of a champion in the FMGs • Although received late, appreciated pathway/guidelines, training as well as access to outside expertise • Leading to increase competency and confidence • Critical about delay to access memory clinic and home care *Arsenault-Lapierre G, Henein M, Rojas-Rozo L, Sourial N, Bergman H, Couturier Y, Vedel I. Primary care clinicians' knowledge, attitudes, and practices concerning dementia: They are willing and need support. Can Fam Physician. 2021 Some Key Results/Impact Clinicians in the FMG 20
  • 21. Research on organization of healthcare services for Alzheimer’s Canadian team for healthcare services/system improvement in dementia care Primary care (GMFs) can detect, diagnose, manage and meet the needs of persons living with dementia and their caregivers • offering high quality care • utilising specialty care for complex cases A person-centred interdisciplinary approach by the patient’s treating MD/clinical team resulted in • Improved continuity of care • Higher intensity of follow-up • Improved quality of care • Fewer/more appropriate specialist referrals • Decrease ED visits and hospitalization Room for improvement • antipsychotics prescriptions • evaluation of caregiver needs • referral to community services Vedel I, Sourial N, Arsenault-Lapierre G, Godard-Sebillotte C, Bergman H. Impact of the Quebec • Alzheimer Plan on the detection and management of Alzheimer disease and other neurocognitive • disorders in primary health care: a retrospective study. CMAJ Open Some Key Results/Impact 21 D is a gr e e Som ewh at disa gree So m e w ha t ag re e Agree Lege nd:
  • 22. Significant challenges • From targeted projects to generalization • Beyond initial innovators/leaders/champions • MD mobilization/buy-in • Transitions • Behavior manifestations • Role of persons living with dementia and their caregivers • Advent of Bio-markers/disease modifying medications-the challenge of access and equity • Medically assisted Dying • Post-COVID 22
  • 23. Key elements for successful implementation 1. Clear ministerial decision • Integration into the ministry programing • Recurring budget, even if modest 2. An implementation plan • With priorities (not too many at the same time) • Change management strategy  Support/stimulate change • Diversity in application: one size does not fit all • Phased implementation 23
  • 24. Key elements for successful implementation 3. Ministry leadership with inclusive stakeholder governance • Credible «extra- ministerial» clinical leadership • Mobilize clinician champions • Mobilize university and civil society 4. Guidelines necessary but not sufficient • Clinical pathways • Training • Get into the trenches 24
  • 25. Key elements for successful implementation 5. Independent evaluation to support and adapt implementation • Integrate university researchers; feed back to ministry and clinical sites 25
  • 26. Acknowledgements Isabelle Vedel MD, PhD Yves Couturier, Ph.D. Maxime Guillette Ph.D. (cand) Carolyn Boudreau, Minisitry And ROSA Research Team Stakeholder partners 2 6 Canadian Team for healthcare services/system improvement in dementia care https://www.mcgill.ca/familymed/research/projects/research-organization-healthcare-services- alzheimers-rosa
  • 28. Interdispinary clincial pathways • https://www.mcgill.ca/familymed/fil es/familymed/interdisciplinary_clinical _process_diagnostic.pdf • https://www.mcgill.ca/familymed/fil es/familymed/interdisciplinary_clinical _process_follow-up.pdf Useful links Interdisciplinary clinical pathways Policy lessons https://www.healthcareexcellence.ca/en/what -we-do/what-we-do-together/the-quebec- alzheimer-plan-sharing-the-experience-of-its- implementation-to-strengthen-primary-care/
  • 30. • key determinants linked with indicators of access to and use of services (e.g., continuity of care with the family physician, potentially avoidable ED visit & hospitalization, potentially inappropriate medication, long-term care admission): o Sex and gender o Rurality o Socioeconomic status o Racialized and immigration o COVID impact o Post-dx care o Living Lab ROSA Group Other studies https://www.mcgill.ca/familymed/ research/projects/research- organization-healthcare-services- alzheimers-rosa