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- 1. Making regulation more sociable Angela Maher, Senior Associate (Digital Communications) 16 April 2015 1 Trust in water
- 2. Trust in water About Ofwat © arebella
- 3. Trust in water Why make regulation more sociable? © arebella
- 4. Social media and utilities © Environment Agency Our response to an age of uncertainty should begin with relationships and good quality dialogue Trust in water 4
- 5. Trust in water What utilities are doing well © pippalou
- 6. Customer service © Environment Agency Trust in water 6
- 7. Trust in water © savanne Joining it all together
- 8. Custom platforms © Environment Agency Trust in water 8
- 9. Trust in water How can regulators use social media? © JJ Harrison
- 11. Trust in water © levdavid Engaging with stakeholders
- 12. Changing perceptions of regulation Trust in water 12Image © stelogic
- 13. Draft determinations Trust in water 13Image © stelogic
- 14. Final determinations Trust in water 14Image © stelogic
- 15. Strategy launch Trust in water 15Image © stelogic Sharing our emerging thinking
- 16. Any questions Image © Kevin_P Trust in water 16 ofwat.gov.uk linkedin.com/company/ofwat twitter.com/ofwat #trustinwater