This letter provides a recommendation for Vivian Gervais who the author has known professionally for over 5 years as the head of IT at Dainfern Estate Country Club. The author interacts frequently with Vivian and has found him to be dependable, reliable, hard working, conscientious, honest and courteous. The letter highlights Vivian's skills in project management, network administration, system administration and his general senior IT skills across Mac, Windows and Linux platforms. The author also notes Vivian has assisted his own business by providing cable management, technical assistance and VOIP telephony troubleshooting.