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Artificial intelligence uses algorithms to provide the "right" answer according to its programming, while cognitive computing aims to give the "best fit" response based on considering the current situation. Examples of cognitive computing systems are Google Assistant, Cortana, and Alexa. The top companies using cognitive computing analyze data more efficiently to better interact with customers. While cognitive computing promises benefits like improved analysis and customer service, its adoption faces challenges such as human fears of job replacement and the lengthy development cycles required.











