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For safety reasons, please read the instructions and warnings
in this manual carefully before installing the awning.
FS SERIES
Free Standing Awning
Owner’s Manual
1
In order to avoid
accidental injury or
product damage,
DO NOT remove
the safety restraints
from the awning’s
lateral arms until
instructed to do so.
Safety instructions and warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Package contents and parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Tool requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Assembly
Determine where to place your awning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Assemble the awning support structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Secure the awning to support structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Secure awning to ground . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Operation
Ready your awning  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Operate your awning  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
!
!
TABLE OF CONTENTS
SAFETY INSTRUCTIONS
Fig.1
www.advaning.com	 Toll Free (US): (855) 574-0158
!
!!
!
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY
2
A B CFor safety reasons we
strongly recommend
the following during
installation:
A:	 Minimum 2 people
B:	 Work gloves
C:	Safty goggles
SAFETY INSTRUCTIONS AND WARNINGS
•	 Pay close attention during assembly to ensure that the Advaning awning is assembled properly.
•	 Perform the assembly in dry and optimal conditions. Always wear protective gear and gloves when handling
sharp metal parts. If you do not feel that you can properly assemble the awning, please seek professional
help.
•	 The Advaning awning should only be operated by an adult that understands all the functions and operations
of the awning. Please keep unsupervised children away from playing with the awning or its parts.
•	 The product should be used only as described in this Advaning Owner’s manual. Do not carry out any
maintenance other than what is shown in this manual. For any issues that are not covered in this manual,
please seek support from Advaning Customer Service.
•	 Only use Advaning recommended accessories and original replacement parts.
•	 Do not place any heat source or open flame under or near the awning.
•	 Do not place, hang, or stand persons on the awning itself, doing so can damage the awning or cause
severe personal injury and in extreme cases death.
•	 Do not place, hang, or stand objects not specified by Advaning or weights more than 18lbs, on the awning.
Doing so can damage the awning or cause severe personal injury and in extreme cases death.
DO NOT keep the
awning open during:
D: RAIN
E: SNOW
F: STRONG WIND
G: AWAY FROM HOUSE
D E F G
Fig.3
Fig.2
Toll Free (US): (855) 574-0158 	 www.advaning.com
3
PACKAGE CONTENTS AND PARTS
Before installation, make
certain that the package
contains all parts as listed
on this page.
Fig.4
www.advaning.com	 Toll Free (US): (855) 574-0158
Awning Module (1)
Hand Crank (1)
Upright Leg Cover (2)
Upright Leg (2)
Lower Leg Top
Cover (2)
Lower Leg Bottom
Cover (2)
Lower Leg (2)
Supporting Brace (2)
Short Base (2)
Long Base (2)
M8x90 Upright Leg
Bolt Set (4)
Lower Leg Screw and
Washer Set (8)
M6x16 Supporting
Brace Screw and
Washer Set (8)
13
12
11
10
13
12
11
10
1
1
5
9
6
3
3
4
5
6
7
7
2
2
4
8
8
9
4
TOOL REQUIREMENTS
PRODUCT FEATURES
Fig.6
Fig.5
Arm shoulder
Awning module
Crank loop
Awning fabric
Front bar
Retractable arms
Supporting brace
Upright leg
Lower leg
Long base
Short base
Toll Free (US): (855) 574-0158 	 www.advaning.com
SUGGESTED TOOLS
OPTIONAL TOOLS
Measuring tape
Socket wrench/wrench
Ladders (2)
Drill bit
Masonry drill bit
Drill with bits
Minimum 2 people to
install
1 3
4
4
2
2
5
5
6
6
6
11
11
1010
1
3
6
7
7
7
8
8
99
2
4
5
1
4
5
2
3
6
1
1
133
5
ASSEMBLY
For 11 x 10 foot model
Locate a clear area, on
level ground / surface,
that is at least 10 feet
wide by 11 feet length by
8 feet height.
For 14 x 10 foot model
Locate a clear area, on
level ground / surface,
that is at least 10 feet
wide by 14 feet length by
8 feet height.
DETERMINE
WHERE TO PLACE
YOUR AWNING
www.advaning.com	 Toll Free (US): (855) 574-0158
Fig 8
Fig 7
132”
175”
124”
167”
57”
57”
99”
99”
120”
120”
6
ASSEMBLY
Fig 11 Fig 12
Fig 9
Fig 10
ASSEMBLE THE
AWNING SUPPORT
STRUCTURE
Slot 1 short base and
1 long base together
to create a cross base.
Attach the lower leg
to the cross base with
4 lower leg screws
and washer sets.
Insert the upright leg
cover into the top of
the upright leg.
Insert the lower leg
bottom cover then
the top lower leg
cover into the lower
leg.
Insert upright leg into
the assembled leg
base.
Repeat step 1-3 to
assemble the second
leg base.
NOTE: Make sure the
screw holes on the
upright leg are facing
the short segment of the
assembled cross base.
Toll Free (US): (855) 574-0158 	 www.advaning.com
1
2
2
5
4
3
1
3
4
5
6
7
ASSEMBLY
Fig 13
Fig 14
SECURE THE
AWNING TO
THE SUPPORT
STRUCTURE
Place the assembled
legs so the short
segments of the cross
base face each other.
Insert the awning
module into the slots
on the top of the
assembled legs.
Adjust the awning
and the legs to align
the screw holes.
Attach the awning
to the legs using 2
upright leg bolt sets
on each leg.
www.advaning.com	 Toll Free (US): (855) 574-0158
5
5
6
6
6
7
8
8
short segments
face each other
8
Fig 15
Fig 16
Toll Free (US): (855) 574-0158 	 www.advaning.com
ASSEMBLY
Place the supporting
brace at the upper
corners of the awning
assembly.
Align the screw
holes and attach the
supporting brace to
the awning assembly
with 2 support brace
screw and washer
sets for each side.
Option A
Use screws / bolts /
stakes, appropriate to the
ground type, to secure
the awning cross base
onto the ground (earth,
concrete, brick, deck).
Note: Screws / bolts
/ stakes not included
in package. Please
consult with your home
improvement store for
appropriate equipments.
Option B
Place concrete pavers
onto the awning cross
base for security.
SECURING THE
AWNING TO THE
GROUND
CAUTION: Make sure
the FS Series awning is
placed on level ground.
Uneven ground will cause
the awning to tilt.
9
9
10
10
Option A
Option B
9
OPERATION
Use the hand crank
to open the awning
fully then close it
completely to test for
proper operation.
Use the hand crank
and open the awning
to desired extension.
NOTE: The arms are
not designed to be
completely straight in the
fully extended position.
CAUTION: To keep the
fabric taut, alway reserve
a small protion of the
awning fabric in the roller
tube.
Position yourself
under the awning.
Remove the safety
restraints from the
arms, with scissors,
one at a time. Do not
use a knife or blade
to cut the restraints.
Before removing the
safety restraints, make
sure no persons or
objects are in front of the
awning. Failure to do so
could result in personal
injury.
READY YOUR
AWNING
OPERATE YOUR
AWNING
1
2
www.advaning.com	 Toll Free (US): (855) 574-0158
Fig 17
Fig 18
1
1
1
2
10Toll Free (US): (855) 574-0158 	 www.advaning.com
Advaning FS Series
awning features a set of
accessory attachement
rings to easily add several
accessory options.
Examples
• Elite Screens Projection
Screen
• Advaning Sun Screen
• String lights
CAUTION: Accessory
weight may not exceed
18lbs total.
ACCESSORIES
NOT INCLUDED IN THE
PACKAGE.
ACCESSORIES
Fig 19
11
MAINTENANCE
Allow the awning fabric to fully dry before retracting. Doing so will help prevent
mildew from growing and prolong the life of the fabric.
If you must retract the awning while wet, open the awning as soon as the weather
permits to allow the fabric to fully dry and remove any dirt deposits to preserve
the fabric.
Cleaning the awning regularly with mild soap and water will extend the life of the
fabric and prevent the formation of mildew. It is necessary to prevent stains from
becoming embedded into the fabric.
Remove the dust from the dry awning fabric by gently beating or brushing the
fabric.
Your awning contains powder-coating steel or aluminum and can last for many
years. It is important to inspect the fasteners, connections and the condition of
the metal components.
The retractable awning is designed to provide protection from the sun and is not
intended for rain, snow or extreme wind. Retract the awning to prevent damage
from accumulated water, snow or from strong gusts of wind.
The fabric is water repellent and is not intended to protect against the water
elements.
PREPARING
YOUR AWNING
FOR INCLEMENT
WEATHER
PROTECTING THE
FABRIC FROM
MILDEW
CLEANING THE
FABRIC
PROTECTING THE
FRAME
www.advaning.com	 Toll Free (US): (855) 574-0158
12Toll Free (US): (855) 574-0158 	 www.advaning.com
LIMITED WARRANTY AND CUSTOMER SERVICE
LIMITED WARRANTY COVERS
Advaning warrants all Advaning original products, sold and installed within the 50 states of the United States,
to be free of defects of materials and workmanship. This warranty only applies to the original owner or
purchaser of the product and is only effective on a basis for sixty (60) months or five (5) years from the date
of purchase. Any defects or issues presented to Advaning within the warranty period will be handled by
Advaning Customer Service within a reasonable time.
Entire awning framework, including extruded and die cast component parts, springs and cables are covered
under the limited warranty. Should the purchaser notify Advaning within the twelve (12) months or one (1)
year period from the date of the original purchase, defective component will be replaced in full or repaired
by Advaning at no charge. All claims submitted after twelve (12) months or one (1) year but within sixty (60)
months or five (5) years from the date of the original purchase, the defective component will be replaced
upon the purchaser’s payment of 1/60th of the full retail cost of the component for each month of use prior to
the claim. Powder coated finishes and painted finishes are excluded and are NOT covered under this limited
warranty.
ANY MODIFICATIONS OR ALTERATIONS TO THE PRODUCT WILL VOID THIS WARRANTY.
ADVANING,INCLUDINGITSSUBSIDIARIESANDAFFILIATESSHALLNOTBERESPONSIBLEINANYMANNER
WHATSOEVER FOR INJURY, DEATH OR DAMAGE TO PROPERTY AS A RESULT OF THE INTENTIONAL OR
ACCIDENTAL MISUSED FOR PURPOSES FOR WHICH THE PRODUCT WAS NOT DESIGNED FOR.
WARRANTY LIMITATION AND EXCLUSION
The warranty will be in effect once the awning is fully paid for.
Advaning is not responsible for damages due to faulty modifications, installation, or re-installation.
Advaning assumes no liability for damage to the structure to which the awning is attached, or to the property
located underneath the awning. This limited warranty does not cover damage from ice, snow, hail, high winds,
vandalism, neglect, improper use, or any natural disasters. This limited warranty does not cover degradation
due to salt corrosion, oxidation, and chipping or peeling of the paint.
Problems and Warranty Claims
If you experience a problem with your Advaning product, please contact Advaning Customer Service over the
phone Monday through Friday 8:00AM – 4:00PM Pacific Standard Time at 1-855-574-0158 or email us at
service@advaning. com.
•	Prior to contacting Advaning via phone or email for warranty claims, please have your model name/
number, serial/lot number, original proof of purchase, and a description of difficulty experience ready for
our Customer Service team. Most issues can be resolved over the telephone by our trained Customer
Service representatives. If any issues arise that cannot be solved over the phone or email, Advaning will
issue a Return Merchandise Authorization (“RMA”) number, and arrange replacement parts for you.
	 For more information on returning a RMA product, please see Advaning Return Policy or contact Advaning
Customer Service Department at (855) 574-0158.
• 	All Work will be carried out by Advaning or its authorized agents and will not extend the warranty
coverage period beyond the sixty (60) months from the original date of purchase. Any work done by a
third party or non-authorized Advaning agent will void this warranty.
13
LIMITED WARRANTY AND CUSTOMER SERVICE
THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY AND ALL OTHER WARRANTIES, EXPRESSED OR
IMPLIED. NO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
ARE GIVEN, ANY AND ALL LIABILITY FOR BREACH OF ANY IMPLIED WARRANTY OR WARRANTY CREATED
BY LAW IS DISCLAIMED.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not
apply to you.
UNDER NO CIRCUMSTANCES SHALL ADVANING, INCLUDING ITS SUBSIDIARIES AND AFFILIATES BE
LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES WITH RESPECT TO ECONOMIC LOSS, INJURY,
DEATH OR PROPERTY DAMAGE, WHETHER AS A RESULT OF BREACH OF THIS WARRANTY, NEGLIGENCE
OR OTHERWISE.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you in
whole or in part. This warranty gives you specific legal rights. You may also
have other rights that vary from state to state.
What is Not Covered by the Advaning Limited Warranty
This warranty is non-transferable and does not cover product purchases from the initial buyer to a third party.
This warranty does not cover incidental damages, such as loss of time, loss of use, or installation costs of
defective, repaired or replaced product. This warranty does not cover product that has been damaged or
rendered defective as a result of:
(a)	 Neglect, abuse or misuse.
(b)	 Modification of the original product.
(c)	 Improper use or installation using products not manufactured by Advaning.
(d)	 Service provided by anybody other than Advaning.
(e)	 Abnormal mechanical or environmental conditions.
(f)	 Unusual physical or electrical stress -including failure or fluctuation of electrical power, lighting, static
electricity, fire, tornadoes, or other natural disasters.
Shipping Damage Claim:
On the occasion of a damage claim, the end user must contact Advaning and the delivering freight carrier
within 3 days of signing for the delivery in order to make a claim. Failure to report freight damage and missing
parts in a timely manner and in accordance to the carrier’s guidelines may result in you incurring all costs.
Likewise, there are 7 days to report missing parts to Advaning.
For more information, please contact the corporate office.
Advaning Customer Service Center
Toll Free (US): (855) 574-0158
Email: service@advaning.com
Monday through Friday 8:00 am to 4:00 pm (Pacific Standard Time)
www.advaning.com	 Toll Free (US): (855) 574-0158
CONTACT
INFORMATION
Service Questions: service@advaning.com
Toll Free (US): 855–574-0158
Fax: 877-310-3832
12282 Knott Street, Garden Grove, CA 92841
www.advaning.com
OM_FS Series_V02_R2017.11.30

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Advaning f sseries_owners_manual

  • 1. For safety reasons, please read the instructions and warnings in this manual carefully before installing the awning. FS SERIES Free Standing Awning Owner’s Manual
  • 2. 1 In order to avoid accidental injury or product damage, DO NOT remove the safety restraints from the awning’s lateral arms until instructed to do so. Safety instructions and warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Package contents and parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Tool requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Assembly Determine where to place your awning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Assemble the awning support structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Secure the awning to support structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Secure awning to ground . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Operation Ready your awning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Operate your awning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 ! ! TABLE OF CONTENTS SAFETY INSTRUCTIONS Fig.1 www.advaning.com Toll Free (US): (855) 574-0158 ! !! !
  • 3. TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY 2 A B CFor safety reasons we strongly recommend the following during installation: A: Minimum 2 people B: Work gloves C: Safty goggles SAFETY INSTRUCTIONS AND WARNINGS • Pay close attention during assembly to ensure that the Advaning awning is assembled properly. • Perform the assembly in dry and optimal conditions. Always wear protective gear and gloves when handling sharp metal parts. If you do not feel that you can properly assemble the awning, please seek professional help. • The Advaning awning should only be operated by an adult that understands all the functions and operations of the awning. Please keep unsupervised children away from playing with the awning or its parts. • The product should be used only as described in this Advaning Owner’s manual. Do not carry out any maintenance other than what is shown in this manual. For any issues that are not covered in this manual, please seek support from Advaning Customer Service. • Only use Advaning recommended accessories and original replacement parts. • Do not place any heat source or open flame under or near the awning. • Do not place, hang, or stand persons on the awning itself, doing so can damage the awning or cause severe personal injury and in extreme cases death. • Do not place, hang, or stand objects not specified by Advaning or weights more than 18lbs, on the awning. Doing so can damage the awning or cause severe personal injury and in extreme cases death. DO NOT keep the awning open during: D: RAIN E: SNOW F: STRONG WIND G: AWAY FROM HOUSE D E F G Fig.3 Fig.2 Toll Free (US): (855) 574-0158 www.advaning.com
  • 4. 3 PACKAGE CONTENTS AND PARTS Before installation, make certain that the package contains all parts as listed on this page. Fig.4 www.advaning.com Toll Free (US): (855) 574-0158 Awning Module (1) Hand Crank (1) Upright Leg Cover (2) Upright Leg (2) Lower Leg Top Cover (2) Lower Leg Bottom Cover (2) Lower Leg (2) Supporting Brace (2) Short Base (2) Long Base (2) M8x90 Upright Leg Bolt Set (4) Lower Leg Screw and Washer Set (8) M6x16 Supporting Brace Screw and Washer Set (8) 13 12 11 10 13 12 11 10 1 1 5 9 6 3 3 4 5 6 7 7 2 2 4 8 8 9
  • 5. 4 TOOL REQUIREMENTS PRODUCT FEATURES Fig.6 Fig.5 Arm shoulder Awning module Crank loop Awning fabric Front bar Retractable arms Supporting brace Upright leg Lower leg Long base Short base Toll Free (US): (855) 574-0158 www.advaning.com SUGGESTED TOOLS OPTIONAL TOOLS Measuring tape Socket wrench/wrench Ladders (2) Drill bit Masonry drill bit Drill with bits Minimum 2 people to install 1 3 4 4 2 2 5 5 6 6 6 11 11 1010 1 3 6 7 7 7 8 8 99 2 4 5 1 4 5 2 3 6 1 1 133
  • 6. 5 ASSEMBLY For 11 x 10 foot model Locate a clear area, on level ground / surface, that is at least 10 feet wide by 11 feet length by 8 feet height. For 14 x 10 foot model Locate a clear area, on level ground / surface, that is at least 10 feet wide by 14 feet length by 8 feet height. DETERMINE WHERE TO PLACE YOUR AWNING www.advaning.com Toll Free (US): (855) 574-0158 Fig 8 Fig 7 132” 175” 124” 167” 57” 57” 99” 99” 120” 120”
  • 7. 6 ASSEMBLY Fig 11 Fig 12 Fig 9 Fig 10 ASSEMBLE THE AWNING SUPPORT STRUCTURE Slot 1 short base and 1 long base together to create a cross base. Attach the lower leg to the cross base with 4 lower leg screws and washer sets. Insert the upright leg cover into the top of the upright leg. Insert the lower leg bottom cover then the top lower leg cover into the lower leg. Insert upright leg into the assembled leg base. Repeat step 1-3 to assemble the second leg base. NOTE: Make sure the screw holes on the upright leg are facing the short segment of the assembled cross base. Toll Free (US): (855) 574-0158 www.advaning.com 1 2 2 5 4 3 1 3 4 5 6
  • 8. 7 ASSEMBLY Fig 13 Fig 14 SECURE THE AWNING TO THE SUPPORT STRUCTURE Place the assembled legs so the short segments of the cross base face each other. Insert the awning module into the slots on the top of the assembled legs. Adjust the awning and the legs to align the screw holes. Attach the awning to the legs using 2 upright leg bolt sets on each leg. www.advaning.com Toll Free (US): (855) 574-0158 5 5 6 6 6 7 8 8 short segments face each other
  • 9. 8 Fig 15 Fig 16 Toll Free (US): (855) 574-0158 www.advaning.com ASSEMBLY Place the supporting brace at the upper corners of the awning assembly. Align the screw holes and attach the supporting brace to the awning assembly with 2 support brace screw and washer sets for each side. Option A Use screws / bolts / stakes, appropriate to the ground type, to secure the awning cross base onto the ground (earth, concrete, brick, deck). Note: Screws / bolts / stakes not included in package. Please consult with your home improvement store for appropriate equipments. Option B Place concrete pavers onto the awning cross base for security. SECURING THE AWNING TO THE GROUND CAUTION: Make sure the FS Series awning is placed on level ground. Uneven ground will cause the awning to tilt. 9 9 10 10 Option A Option B
  • 10. 9 OPERATION Use the hand crank to open the awning fully then close it completely to test for proper operation. Use the hand crank and open the awning to desired extension. NOTE: The arms are not designed to be completely straight in the fully extended position. CAUTION: To keep the fabric taut, alway reserve a small protion of the awning fabric in the roller tube. Position yourself under the awning. Remove the safety restraints from the arms, with scissors, one at a time. Do not use a knife or blade to cut the restraints. Before removing the safety restraints, make sure no persons or objects are in front of the awning. Failure to do so could result in personal injury. READY YOUR AWNING OPERATE YOUR AWNING 1 2 www.advaning.com Toll Free (US): (855) 574-0158 Fig 17 Fig 18 1 1 1 2
  • 11. 10Toll Free (US): (855) 574-0158 www.advaning.com Advaning FS Series awning features a set of accessory attachement rings to easily add several accessory options. Examples • Elite Screens Projection Screen • Advaning Sun Screen • String lights CAUTION: Accessory weight may not exceed 18lbs total. ACCESSORIES NOT INCLUDED IN THE PACKAGE. ACCESSORIES Fig 19
  • 12. 11 MAINTENANCE Allow the awning fabric to fully dry before retracting. Doing so will help prevent mildew from growing and prolong the life of the fabric. If you must retract the awning while wet, open the awning as soon as the weather permits to allow the fabric to fully dry and remove any dirt deposits to preserve the fabric. Cleaning the awning regularly with mild soap and water will extend the life of the fabric and prevent the formation of mildew. It is necessary to prevent stains from becoming embedded into the fabric. Remove the dust from the dry awning fabric by gently beating or brushing the fabric. Your awning contains powder-coating steel or aluminum and can last for many years. It is important to inspect the fasteners, connections and the condition of the metal components. The retractable awning is designed to provide protection from the sun and is not intended for rain, snow or extreme wind. Retract the awning to prevent damage from accumulated water, snow or from strong gusts of wind. The fabric is water repellent and is not intended to protect against the water elements. PREPARING YOUR AWNING FOR INCLEMENT WEATHER PROTECTING THE FABRIC FROM MILDEW CLEANING THE FABRIC PROTECTING THE FRAME www.advaning.com Toll Free (US): (855) 574-0158
  • 13. 12Toll Free (US): (855) 574-0158 www.advaning.com LIMITED WARRANTY AND CUSTOMER SERVICE LIMITED WARRANTY COVERS Advaning warrants all Advaning original products, sold and installed within the 50 states of the United States, to be free of defects of materials and workmanship. This warranty only applies to the original owner or purchaser of the product and is only effective on a basis for sixty (60) months or five (5) years from the date of purchase. Any defects or issues presented to Advaning within the warranty period will be handled by Advaning Customer Service within a reasonable time. Entire awning framework, including extruded and die cast component parts, springs and cables are covered under the limited warranty. Should the purchaser notify Advaning within the twelve (12) months or one (1) year period from the date of the original purchase, defective component will be replaced in full or repaired by Advaning at no charge. All claims submitted after twelve (12) months or one (1) year but within sixty (60) months or five (5) years from the date of the original purchase, the defective component will be replaced upon the purchaser’s payment of 1/60th of the full retail cost of the component for each month of use prior to the claim. Powder coated finishes and painted finishes are excluded and are NOT covered under this limited warranty. ANY MODIFICATIONS OR ALTERATIONS TO THE PRODUCT WILL VOID THIS WARRANTY. ADVANING,INCLUDINGITSSUBSIDIARIESANDAFFILIATESSHALLNOTBERESPONSIBLEINANYMANNER WHATSOEVER FOR INJURY, DEATH OR DAMAGE TO PROPERTY AS A RESULT OF THE INTENTIONAL OR ACCIDENTAL MISUSED FOR PURPOSES FOR WHICH THE PRODUCT WAS NOT DESIGNED FOR. WARRANTY LIMITATION AND EXCLUSION The warranty will be in effect once the awning is fully paid for. Advaning is not responsible for damages due to faulty modifications, installation, or re-installation. Advaning assumes no liability for damage to the structure to which the awning is attached, or to the property located underneath the awning. This limited warranty does not cover damage from ice, snow, hail, high winds, vandalism, neglect, improper use, or any natural disasters. This limited warranty does not cover degradation due to salt corrosion, oxidation, and chipping or peeling of the paint. Problems and Warranty Claims If you experience a problem with your Advaning product, please contact Advaning Customer Service over the phone Monday through Friday 8:00AM – 4:00PM Pacific Standard Time at 1-855-574-0158 or email us at service@advaning. com. • Prior to contacting Advaning via phone or email for warranty claims, please have your model name/ number, serial/lot number, original proof of purchase, and a description of difficulty experience ready for our Customer Service team. Most issues can be resolved over the telephone by our trained Customer Service representatives. If any issues arise that cannot be solved over the phone or email, Advaning will issue a Return Merchandise Authorization (“RMA”) number, and arrange replacement parts for you. For more information on returning a RMA product, please see Advaning Return Policy or contact Advaning Customer Service Department at (855) 574-0158. • All Work will be carried out by Advaning or its authorized agents and will not extend the warranty coverage period beyond the sixty (60) months from the original date of purchase. Any work done by a third party or non-authorized Advaning agent will void this warranty.
  • 14. 13 LIMITED WARRANTY AND CUSTOMER SERVICE THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY AND ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED. NO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE GIVEN, ANY AND ALL LIABILITY FOR BREACH OF ANY IMPLIED WARRANTY OR WARRANTY CREATED BY LAW IS DISCLAIMED. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. UNDER NO CIRCUMSTANCES SHALL ADVANING, INCLUDING ITS SUBSIDIARIES AND AFFILIATES BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES WITH RESPECT TO ECONOMIC LOSS, INJURY, DEATH OR PROPERTY DAMAGE, WHETHER AS A RESULT OF BREACH OF THIS WARRANTY, NEGLIGENCE OR OTHERWISE. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you in whole or in part. This warranty gives you specific legal rights. You may also have other rights that vary from state to state. What is Not Covered by the Advaning Limited Warranty This warranty is non-transferable and does not cover product purchases from the initial buyer to a third party. This warranty does not cover incidental damages, such as loss of time, loss of use, or installation costs of defective, repaired or replaced product. This warranty does not cover product that has been damaged or rendered defective as a result of: (a) Neglect, abuse or misuse. (b) Modification of the original product. (c) Improper use or installation using products not manufactured by Advaning. (d) Service provided by anybody other than Advaning. (e) Abnormal mechanical or environmental conditions. (f) Unusual physical or electrical stress -including failure or fluctuation of electrical power, lighting, static electricity, fire, tornadoes, or other natural disasters. Shipping Damage Claim: On the occasion of a damage claim, the end user must contact Advaning and the delivering freight carrier within 3 days of signing for the delivery in order to make a claim. Failure to report freight damage and missing parts in a timely manner and in accordance to the carrier’s guidelines may result in you incurring all costs. Likewise, there are 7 days to report missing parts to Advaning. For more information, please contact the corporate office. Advaning Customer Service Center Toll Free (US): (855) 574-0158 Email: service@advaning.com Monday through Friday 8:00 am to 4:00 pm (Pacific Standard Time) www.advaning.com Toll Free (US): (855) 574-0158
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  • 16. CONTACT INFORMATION Service Questions: service@advaning.com Toll Free (US): 855–574-0158 Fax: 877-310-3832 12282 Knott Street, Garden Grove, CA 92841 www.advaning.com OM_FS Series_V02_R2017.11.30