Sephora is a global beauty retailer founded in France in 1970 that operates over 2,300 stores worldwide generating $4 billion in revenue. It targets higher-income women and uses social media like Facebook, Instagram, YouTube and Twitter to engage over 20 million followers total. Sephora's head of marketing says they aim to cater to both experienced beauty enthusiasts and new customers just starting their journey. The company integrates retail and digital marketing by using shopper data to improve the customer experience across channels. Sephora also employs reward marketing with tiers like VIB Rouge to acquire and retain loyal customers through aspirational perks.