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Administration launches program to let users circumvent 
HealthCare.gov 
Trouble with the HealthCare.gov site appears to be so widespread that the Obama administration 
has opened the door for Americans to circumvent the site altogether. 
Under a plan announced Friday by the Centers for Medicare and Medicaid Services, the government 
would allow people to deal directly with insurance companies instead of through the federally run 
exchange website. The move comes as the administration's self-imposed Nov. 1. 
Americans, who are required to have insurance under the president's 2010 health care law, must 
enroll by the end of March or face a tax penalty. 
In another development, GoHealthInsurance.com announced Monday that it has become the first 
private insurer to integrate with the so-called Federal Data Service Hub --- which includes IRS, 
citizenship and other personal information. As the extent of the site's problems became apparent, 
officials lowered the bar on that goal -- vowing instead to significantly improve the site by the end of 
the month. 
White House spokesman Josh Earnest said Monday that improvements to the site are on schedule, 
including faster response times, and that it should be able to handle 50,000 concurrent users. 
"If there are more than 50,000 people trying to use the website, individuals can choose to receive an 
email from CMS when the traffic on the website has been reduced," he said. 
Administration officials have also been encouraging Americans to submit written applications, 
contact call centers or visit sign-up centers to enroll for insurance. 
They continue to say the site will be working smoothly by the end of the month for "a vast majority of 
Americans." And last week, they extended the enrollment deadline from Dec. So Americans can now 
use that as well to bypass the federal site and enroll in health plans under ObamaCare that kick in 
next year. 
The company also said the process includes the capacity to calculate the subsidies. 
As for the CMS announcement, Bataille said the pilot project will help improve the overall direct 
enrollment option because insurers and enrollees will provide federal officials with "detailed 
feedback on their experience." 
. 23 to get insurance coverage starting Jan. "By strengthening the multiple channels to enroll in 
quality, affordable coverage ... 30 deadline. 
Officials originally vowed to fix the site by then. 30 deadline for fixing the site is just days away, and 
officials acknowledge it may not be fully operational by then.Â
The pilot program announced by CMS 
would initially launch for residents in 
Ohio, Florida and Texas, and is the 
latest effort to give users an alternative 
to the troubled site. 
"This is one more way we are working 
to offer consumers a variety of ways to 
enroll in affordable coverage," agency 
spokeswomen Julie Bataille said in 
announcing the pilot project. 15 to Dec. 
we are ensuring that every American 
who wants it can gain access to these 
new coverage options." 
Bataille said that direct enrollment has 
"been there from the start." But the 
option was limited by the website 
problems, which have been fixed to the 
extent that insurance companies can now send applications to the site to assess enrollees' eligibility 
for coverage and potential discounts on premiums, she said. 
Though the option could help Americans frustrated by the HealthCare.gov's crashes, slow response 
times and other problems, it is another acknowledgement that the site probably will not be working 
for everybody by the administration's Nov

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Administration launches program to let users circumvent HealthCare.gov

  • 1. Administration launches program to let users circumvent HealthCare.gov Trouble with the HealthCare.gov site appears to be so widespread that the Obama administration has opened the door for Americans to circumvent the site altogether. Under a plan announced Friday by the Centers for Medicare and Medicaid Services, the government would allow people to deal directly with insurance companies instead of through the federally run exchange website. The move comes as the administration's self-imposed Nov. 1. Americans, who are required to have insurance under the president's 2010 health care law, must enroll by the end of March or face a tax penalty. In another development, GoHealthInsurance.com announced Monday that it has become the first private insurer to integrate with the so-called Federal Data Service Hub --- which includes IRS, citizenship and other personal information. As the extent of the site's problems became apparent, officials lowered the bar on that goal -- vowing instead to significantly improve the site by the end of the month. White House spokesman Josh Earnest said Monday that improvements to the site are on schedule, including faster response times, and that it should be able to handle 50,000 concurrent users. "If there are more than 50,000 people trying to use the website, individuals can choose to receive an email from CMS when the traffic on the website has been reduced," he said. Administration officials have also been encouraging Americans to submit written applications, contact call centers or visit sign-up centers to enroll for insurance. They continue to say the site will be working smoothly by the end of the month for "a vast majority of Americans." And last week, they extended the enrollment deadline from Dec. So Americans can now use that as well to bypass the federal site and enroll in health plans under ObamaCare that kick in next year. The company also said the process includes the capacity to calculate the subsidies. As for the CMS announcement, Bataille said the pilot project will help improve the overall direct enrollment option because insurers and enrollees will provide federal officials with "detailed feedback on their experience." . 23 to get insurance coverage starting Jan. "By strengthening the multiple channels to enroll in quality, affordable coverage ... 30 deadline. Officials originally vowed to fix the site by then. 30 deadline for fixing the site is just days away, and officials acknowledge it may not be fully operational by then.Â
  • 2. The pilot program announced by CMS would initially launch for residents in Ohio, Florida and Texas, and is the latest effort to give users an alternative to the troubled site. "This is one more way we are working to offer consumers a variety of ways to enroll in affordable coverage," agency spokeswomen Julie Bataille said in announcing the pilot project. 15 to Dec. we are ensuring that every American who wants it can gain access to these new coverage options." Bataille said that direct enrollment has "been there from the start." But the option was limited by the website problems, which have been fixed to the extent that insurance companies can now send applications to the site to assess enrollees' eligibility for coverage and potential discounts on premiums, she said. Though the option could help Americans frustrated by the HealthCare.gov's crashes, slow response times and other problems, it is another acknowledgement that the site probably will not be working for everybody by the administration's Nov