4. At the end of this course you will be able to:
Know the difference between:
◦ Authority
◦ Responsibility and:
◦ Accountability
Develop a sense of authority, responsibility and
accountability in others
Monitor your behaviors and the behaviors of others
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5. 1. What have you learned?
2. What actions will you take at
work based on your learnings?
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6. Authority: the legitimate power of a leader to direct
individuals to take action within the scope of the leader’s
position. (Director, managers, supervisors, and etc.)
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7. Responsibility: the obligation to act or to do a task that
one must answer for, either to citizens, team members
or to supervisors. (assigned tasks, equipment,
employees, money and etc.)
Group Questions:
1.What are some things you are responsible for?
2.How can we increase the level of our responsibility?
3.How can we erode the level of our responsibility?
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8. Accountability:
Is the reckoning, when we must answer for
actions and accept the consequences, good or
bad.
Establishes reasons, motive, and importance for
actions in the eyes of others
Is the final ingredient to establish credibility
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10. Accountability:
Rewards for good performance.
Consequences for poor performance
Group Questions:
1.How can we increase the level of our
accountability?
2.How can we erode the level of our accountability?
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11. Be patient with team members, and tolerate
honest mistakes so that initiative may be
developed and valuable lessons learned
Provide clear, well-thought out directions to
team members
Do not micro-manage
Let your team know that you are willing to help,
but are not willing to do their jobs for them
Hold individuals accountable for their actions at
all times
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12. Develop loyalty by establishing and nurturing a
climate of trust and confidence
Reward and recognize good work and effort in
such a way as to motivate others
Always view successes in terms of team
accomplishment and encourage teamwork and
identity with the county government
Maintain the integrity of your workplace when
assigning tasks or establishing goals
Anticipate the needs of your co-workers and
ensure they have confidence in your ability to take
care of them
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13. 1. What have you learned?
2. What actions will you take at
work based on your learnings?
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14.
15. In Groups of Two
Pick a scenario
Discuss with partner
Action
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16.
17. What did you like about this course?
What could have gone better?
What would you change?
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