Acenden Limited is a mortgage servicer appointed by lenders to assist with various mortgage-related tasks. They provide annual statements, redemption statements, assistance with property sales, permission to let properties, processing payments, and addressing payment difficulties. Their website offers tools to manage mortgage accounts and make payments, obtain statements, and get help with payment issues. Payments can be made via direct debit, cheque, standing order, internet banking, debit card over the phone, or in person at a Barclays Bank.