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APIs: From Back Office to
                Boardroom




Chris Lippi              Carl Kennedy
VP Product               Assoc. Dir. for IT Dev.
Mashery                  Coca-Cola Enterprises
@clippi                  @carl_kenn
APIs: From Back Office to
                Boardroom
              Teaching an Old Dog New Tricks




Chris Lippi                  Carl Kennedy
VP Product                   Assoc. Dir. for IT Dev.
Mashery                      Coca-Cola Enterprises
@clippi                      @carl_kenn
About Us


• Founded in 2006
• Created API Management space
• Offices in San Francisco, NYC, Boston and London
• Gartner Cool Vendor in 2010
• Gartner SOA Governance MQ Visionary in Oct 2011
Mashery’s holistic approach delivers maximum business value -
                Mashery’s holistic approach delivers maximum business value
                whether your APIAPIprivate, partner (B2B) or public.
                —whether your is is private, partner (B2B), or public.




1 API MANAGEMENT


                                                                            3
  TECHNOLOGY
Mashery is the world’s                                                             DEVELOPER
only PCI-compliant                                                                 OUTREACH
SaaS platform for
private, B2B, and public                                                     Mashery Developer
APIs.                                                                        Outreach helps you better
                                                                             serve API consumers, be
                                                                             they colleagues or
                                                                             partners. For open APIs,
                                                                             engage our network of
                                                                             150,000 developers.



                           2     STRATEGY
                                 SERVICES
                           Which resources will you expose? How about terms of
                           service? Mashery Strategy Services helps maximize the
                           business value of your API.

                  150+ API launches | 44,000+ active apps | Founded 2006
Mashery Partner Portal makes it fast and easy to sign up API
       partners and get them building apps.

 PARTNER          API CONTROL         API                 REPORTING
  PORTAL            CENTER         PACKAGER               & ANALYTICS




Engage & Enroll


                                   Easily host a website with your look and feel

                                   Issue self-service keys or require approval

                                   Deliver interactive API docs (I/O Docs)

                                   Offer rich reports for partners

                                   Scale support with forums and a blogs
With Mashery API Control Center, manage API security, access
    policies, and more—without engineering tickets.

PARTNER      API CONTROL           API                 REPORTING
 PORTAL        CENTER           PACKAGER               & ANALYTICS




           Control & Secure


                              Set rate limits and throttling policies

                              Create tiers of developer privileges

                              Cache responses for speed

                              Run protocol translations on the fly

                              Inject content using filters
Mashery API Packager lets business-side managers tailor
             API access for partners, customers, and developers

       PARTNER          API CONTROL          API            REPORTING
        PORTAL            CENTER          PACKAGER          & ANALYTICS




                                         Package & Market




Let business-side managers package API
                 access

        Accelerate API partner
            on-boarding


        Reduce load on IT staff
Mashery Reporting & Analytics yields key insights into your API’s
                 performance and business value.

         PARTNER              API CONTROL               API                  REPORTING
          PORTAL                CENTER               PACKAGER                & ANALYTICS




                                                                            Measure & Optimize
How much value are partners
   and apps delivering?                What % of API calls result in site
                                                  visits?




                                                 See how API activity drives real business value

                                                      Get reports by partner, app, and method

                                                         Integrate with enterprise datamarts

   Which API methods are                              Share success with “Reports Only” role
       driving traffic?
...for over 175 brands
Mashery powers over 55,000
apps and integration points...
Mashery powers over 55,000
apps and integration points...
APIs are not new



                 But they are in new places



Old Concept
New Uses
Share data quickly/safely/easily
The Evolution of Integration
The Evolution of Integration
Phase 2   Value Added Networks
                     The 1980s
Phase 3             The 90s & Web
      WWW: HTML and XML
Phase 3             The 90s & Web
      WWW: HTML and XML




                          EDIINT
Phase 3             The 90s & Web
      WWW: HTML and XML




                          EDIINT




                             SOAP
Phase 3           The 90s-2000s
     Supply Chain Management
The Supply Chain


 ... we’ll never be
       done
Phase 4   The 2000s
Expectations are starting to shift
Expectations are starting to shift
Expectations are starting to shift
Expectations are starting to shift
Change starts to accelerate...
Change starts to accelerate...
The end of “Internetting”
           “Interneting”
50 Billion Connected Devices
            by 2020*




      2000                             2010           2020
                      2005
       *Cisco Virtual Networking Index Forecast - February 2012
50 Billion Connected Devices
            by 2020*
                                                      ?



      2000                             2010           2020
                      2005
       *Cisco Virtual Networking Index Forecast - February 2012
2020: Connected Devices



              Tablet
Smartphone

Desktop                  Gaming
                         Console

                       Connected TV
    Blu-Ray
2020: Connected Devices
                  Air Conditioner      Washing Machine
   Toys

    eReaders                  Subway Map        Blood pressure monitor   Vending
            Railway Schedule          Alarm                Power Outlet Car Radio
                                                  Tablet                        Refrigerator
Subway Map         Smartphone                               Remote
           Product Sensor                                   POS Display     Security Bracelet
Supply Chain
                   Desktop                                    GamingAirplane Entertainment
          Inventory                                           Console
                      Cash Register                           Bus Stop     Car GPS
Cameras
                                                           Connected TV     Product Scanners
          Baby Monitor
                              Blu-Ray Kisok
                                    Store                      Dressing
Watches             Scale
                                                               Room
    Dog Collars
                            Radios     Postal Trucks       Mall Directory      Scale sensors

                   Bus Stop       Concert                Trains      Biometric Devices

                                                                                   Blackboards
                  Running Shoes    Toll Booth   Delivery Vehicle Treadmill
Wherever, Whenever
So what do you do?
Repurposing the
Website is not the answer
Apps Grant
 Wishes
Apps come from APIs
Phase 5          Platforms



            Your
          Company
          Platform
Phase 5   Platforms
Phase 5      Platforms
                      •Affiliates & resellers
                      •Distributors
                      •Co-branded mobile
                       apps & products
•Mobile apps
•Web features
•Enterprise apps




                      •Long tail partner apps
                      •Proofs of concept
                      •New ideas
Phase 5      Platforms
                      •Affiliates & resellers
                      •Distributors
                      •Co-branded mobile
                       apps & products
•Mobile apps
•Web features
•Enterprise apps




                      •Long tail partner apps
                      •Proofs of concept
                      •New ideas
Phase 5      Platforms




SOAP
  REST
       JSON
Slide Courtesy Best Buy
Slide Courtesy Best Buy
Slide Courtesy Best Buy
Slide Courtesy Best Buy
Coca-Cola Enterprises



Carl Kennedy
@carl_kenn
This is The Coca-Co
This is The Coca-C
Coca-Cola Company
This is Coca-Cola Enterprises
This is Coca-Cola Enterprises
Our Operating Territories
Our Operating Territories
• 13,500 employees
• 12 billion bottles and
  cans annually
• 17 production plants
• 49 distribution facilities
• 600,000 coolers and
  vending machines
Information Technology
Information Technology
Foundational --------------------Differentiating




                                                                               FOUNDATION
                                                   Stable Infrastructure  Support Services  SOX Controls and Secure Environment
Information Technology
Foundational --------------------Differentiating

                                                   Enabling the CCE Way




                                                                                          ENABLING WORLD CLASS CAPABILITIES
                                                                                             Sales Execution Excellence  Revenue Growth Management


                                                                                              EXECUTION EXCELLENCE EVERYDAY
                                                                          Genesys




                                                                                                     Customer Sales
                                                                                      Supply Chain     & Service       RGM            HR          Finance       Collaboration


                                                                                    Master Data  As-Is / To-Be Process  Business Process Standardization and Harmonization



                                                                                                                      FOUNDATION
                                                                          Stable Infrastructure  Support Services  SOX Controls and Secure Environment
Information Technology
                                                                                                            DIGITAL CAPABILITIES
Foundational --------------------Differentiating




                                                                                                      Mobility  Social & Assets  Digital Payments 
                                                                                                                     Shopper Insights
                                                   Enabling the CCE Way




                                                                                          ENABLING WORLD CLASS CAPABILITIES
                                                                                             Sales Execution Excellence  Revenue Growth Management


                                                                                              EXECUTION EXCELLENCE EVERYDAY
                                                                          Genesys




                                                                                                     Customer Sales
                                                                                      Supply Chain     & Service       RGM            HR          Finance       Collaboration


                                                                                    Master Data  As-Is / To-Be Process  Business Process Standardization and Harmonization



                                                                                                                      FOUNDATION
                                                                          Stable Infrastructure  Support Services  SOX Controls and Secure Environment
Information Technology
                                                                                                            DIGITAL CAPABILITIES
Foundational --------------------Differentiating




                                                                                                      Mobility  Social & Assets  Digital Payments 
                                                                                                                     Shopper Insights



                                                                                                     INFORMATION TRANSPARENCY
                                                                                                        Business-to-Business  Social  Integration
                                                   Enabling the CCE Way




                                                                                          ENABLING WORLD CLASS CAPABILITIES
                                                                                             Sales Execution Excellence  Revenue Growth Management


                                                                                              EXECUTION EXCELLENCE EVERYDAY
                                                                          Genesys




                                                                                                     Customer Sales
                                                                                      Supply Chain     & Service       RGM            HR          Finance       Collaboration


                                                                                    Master Data  As-Is / To-Be Process  Business Process Standardization and Harmonization



                                                                                                                      FOUNDATION
                                                                          Stable Infrastructure  Support Services  SOX Controls and Secure Environment
Reduce, Reuse, and Recycle
Reduce, Reuse, and Recycle



                 SOAP
Reduce, Reuse, and Recycle



                 SOAP
Reduce, Reuse, and Recycle



                 SOAP




                 REST
Who’s calling our APIs?
Who’s calling our APIs?
Who’s calling our APIs?
What’s calling our APIs?
What’s calling our APIs?
What’s calling our APIs?
What’s calling our APIs?
What’s calling our APIs?
What’s calling our APIs?
•   1        New Primary Olympic warehouse
•   80       New site locations where CCE products are sold
•   250,000+ Visitors per day to the Olympic Park
•   1,800+ Concessions & Kiosks on the Olympic Park
•   60+      Different products, including Innocent Smoothies
•   4,500    New pieces of Equipment (coolers, vendors)
Reported by: Kerry Hampton
               User ID: F95756
            Telephone: 05936495302
        Territory: London & South East
         Date/Time: 31-07-2012  16:27
Location: 51.532050, -0.125623 accurate within
                      5m

 Link to map: <http://maps.google.com/maps?
      q=loc:51.532050,-0.125623&z=17>

           Infringement Type(s):
        Involves category competitor.

Comments: Radnor Hill water being distributed
   out for free at Kings Cross and Euston.
How we are leveraging API’s
How we are leveraging API’s




  Scale              Speed
APIs
Coca-Cola Enterprises



Carl Kennedy
@carl_kenn
Dog and new trick?

           Maybe something with
           dog and opportunity?




APIs create new opportunities
Thank You
       Visit Mashery at Vendor
              Showcase




Chris Lippi           Carl Kennedy
@clippi               @carl_kenn

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AADI Mashery/Coca-Cola Enterprises November 2012

  • 1. APIs: From Back Office to Boardroom Chris Lippi Carl Kennedy VP Product Assoc. Dir. for IT Dev. Mashery Coca-Cola Enterprises @clippi @carl_kenn
  • 2. APIs: From Back Office to Boardroom Teaching an Old Dog New Tricks Chris Lippi Carl Kennedy VP Product Assoc. Dir. for IT Dev. Mashery Coca-Cola Enterprises @clippi @carl_kenn
  • 3. About Us • Founded in 2006 • Created API Management space • Offices in San Francisco, NYC, Boston and London • Gartner Cool Vendor in 2010 • Gartner SOA Governance MQ Visionary in Oct 2011
  • 4. Mashery’s holistic approach delivers maximum business value - Mashery’s holistic approach delivers maximum business value whether your APIAPIprivate, partner (B2B) or public. —whether your is is private, partner (B2B), or public. 1 API MANAGEMENT 3 TECHNOLOGY Mashery is the world’s DEVELOPER only PCI-compliant OUTREACH SaaS platform for private, B2B, and public Mashery Developer APIs. Outreach helps you better serve API consumers, be they colleagues or partners. For open APIs, engage our network of 150,000 developers. 2 STRATEGY SERVICES Which resources will you expose? How about terms of service? Mashery Strategy Services helps maximize the business value of your API. 150+ API launches | 44,000+ active apps | Founded 2006
  • 5. Mashery Partner Portal makes it fast and easy to sign up API partners and get them building apps. PARTNER API CONTROL API REPORTING PORTAL CENTER PACKAGER & ANALYTICS Engage & Enroll Easily host a website with your look and feel Issue self-service keys or require approval Deliver interactive API docs (I/O Docs) Offer rich reports for partners Scale support with forums and a blogs
  • 6. With Mashery API Control Center, manage API security, access policies, and more—without engineering tickets. PARTNER API CONTROL API REPORTING PORTAL CENTER PACKAGER & ANALYTICS Control & Secure Set rate limits and throttling policies Create tiers of developer privileges Cache responses for speed Run protocol translations on the fly Inject content using filters
  • 7. Mashery API Packager lets business-side managers tailor API access for partners, customers, and developers PARTNER API CONTROL API REPORTING PORTAL CENTER PACKAGER & ANALYTICS Package & Market Let business-side managers package API access Accelerate API partner on-boarding Reduce load on IT staff
  • 8. Mashery Reporting & Analytics yields key insights into your API’s performance and business value. PARTNER API CONTROL API REPORTING PORTAL CENTER PACKAGER & ANALYTICS Measure & Optimize How much value are partners and apps delivering? What % of API calls result in site visits? See how API activity drives real business value Get reports by partner, app, and method Integrate with enterprise datamarts Which API methods are Share success with “Reports Only” role driving traffic?
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16. ...for over 175 brands
  • 17. Mashery powers over 55,000 apps and integration points...
  • 18. Mashery powers over 55,000 apps and integration points...
  • 19. APIs are not new But they are in new places Old Concept New Uses Share data quickly/safely/easily
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29. The Evolution of Integration
  • 30. The Evolution of Integration
  • 31. Phase 2 Value Added Networks The 1980s
  • 32. Phase 3 The 90s & Web WWW: HTML and XML
  • 33. Phase 3 The 90s & Web WWW: HTML and XML EDIINT
  • 34. Phase 3 The 90s & Web WWW: HTML and XML EDIINT SOAP
  • 35. Phase 3 The 90s-2000s Supply Chain Management
  • 36. The Supply Chain ... we’ll never be done
  • 37. Phase 4 The 2000s
  • 42. Change starts to accelerate...
  • 43. Change starts to accelerate...
  • 44.
  • 45. The end of “Internetting” “Interneting”
  • 46.
  • 47.
  • 48.
  • 49. 50 Billion Connected Devices by 2020* 2000 2010 2020 2005 *Cisco Virtual Networking Index Forecast - February 2012
  • 50. 50 Billion Connected Devices by 2020* ? 2000 2010 2020 2005 *Cisco Virtual Networking Index Forecast - February 2012
  • 51. 2020: Connected Devices Tablet Smartphone Desktop Gaming Console Connected TV Blu-Ray
  • 52. 2020: Connected Devices Air Conditioner Washing Machine Toys eReaders Subway Map Blood pressure monitor Vending Railway Schedule Alarm Power Outlet Car Radio Tablet Refrigerator Subway Map Smartphone Remote Product Sensor POS Display Security Bracelet Supply Chain Desktop GamingAirplane Entertainment Inventory Console Cash Register Bus Stop Car GPS Cameras Connected TV Product Scanners Baby Monitor Blu-Ray Kisok Store Dressing Watches Scale Room Dog Collars Radios Postal Trucks Mall Directory Scale sensors Bus Stop Concert Trains Biometric Devices Blackboards Running Shoes Toll Booth Delivery Vehicle Treadmill
  • 54. So what do you do?
  • 55. Repurposing the Website is not the answer
  • 58. Phase 5 Platforms Your Company Platform
  • 59. Phase 5 Platforms
  • 60. Phase 5 Platforms •Affiliates & resellers •Distributors •Co-branded mobile apps & products •Mobile apps •Web features •Enterprise apps •Long tail partner apps •Proofs of concept •New ideas
  • 61. Phase 5 Platforms •Affiliates & resellers •Distributors •Co-branded mobile apps & products •Mobile apps •Web features •Enterprise apps •Long tail partner apps •Proofs of concept •New ideas
  • 62. Phase 5 Platforms SOAP REST JSON
  • 67.
  • 68.
  • 70. This is The Coca-Co
  • 71. This is The Coca-C
  • 72.
  • 74. This is Coca-Cola Enterprises
  • 75. This is Coca-Cola Enterprises
  • 78.
  • 79. • 13,500 employees • 12 billion bottles and cans annually • 17 production plants • 49 distribution facilities • 600,000 coolers and vending machines
  • 80.
  • 81.
  • 82.
  • 83.
  • 85. Information Technology Foundational --------------------Differentiating FOUNDATION Stable Infrastructure  Support Services  SOX Controls and Secure Environment
  • 86. Information Technology Foundational --------------------Differentiating Enabling the CCE Way ENABLING WORLD CLASS CAPABILITIES Sales Execution Excellence  Revenue Growth Management EXECUTION EXCELLENCE EVERYDAY Genesys Customer Sales Supply Chain & Service RGM HR Finance Collaboration Master Data  As-Is / To-Be Process  Business Process Standardization and Harmonization FOUNDATION Stable Infrastructure  Support Services  SOX Controls and Secure Environment
  • 87. Information Technology DIGITAL CAPABILITIES Foundational --------------------Differentiating Mobility  Social & Assets  Digital Payments  Shopper Insights Enabling the CCE Way ENABLING WORLD CLASS CAPABILITIES Sales Execution Excellence  Revenue Growth Management EXECUTION EXCELLENCE EVERYDAY Genesys Customer Sales Supply Chain & Service RGM HR Finance Collaboration Master Data  As-Is / To-Be Process  Business Process Standardization and Harmonization FOUNDATION Stable Infrastructure  Support Services  SOX Controls and Secure Environment
  • 88. Information Technology DIGITAL CAPABILITIES Foundational --------------------Differentiating Mobility  Social & Assets  Digital Payments  Shopper Insights INFORMATION TRANSPARENCY Business-to-Business  Social  Integration Enabling the CCE Way ENABLING WORLD CLASS CAPABILITIES Sales Execution Excellence  Revenue Growth Management EXECUTION EXCELLENCE EVERYDAY Genesys Customer Sales Supply Chain & Service RGM HR Finance Collaboration Master Data  As-Is / To-Be Process  Business Process Standardization and Harmonization FOUNDATION Stable Infrastructure  Support Services  SOX Controls and Secure Environment
  • 90. Reduce, Reuse, and Recycle SOAP
  • 91. Reduce, Reuse, and Recycle SOAP
  • 92. Reduce, Reuse, and Recycle SOAP REST
  • 102. 1 New Primary Olympic warehouse • 80 New site locations where CCE products are sold • 250,000+ Visitors per day to the Olympic Park • 1,800+ Concessions & Kiosks on the Olympic Park • 60+ Different products, including Innocent Smoothies • 4,500 New pieces of Equipment (coolers, vendors)
  • 103.
  • 104.
  • 105.
  • 106.
  • 107.
  • 108. Reported by: Kerry Hampton User ID: F95756 Telephone: 05936495302 Territory: London & South East Date/Time: 31-07-2012  16:27 Location: 51.532050, -0.125623 accurate within 5m Link to map: <http://maps.google.com/maps? q=loc:51.532050,-0.125623&z=17> Infringement Type(s): Involves category competitor. Comments: Radnor Hill water being distributed out for free at Kings Cross and Euston.
  • 109. How we are leveraging API’s
  • 110.
  • 111. How we are leveraging API’s Scale Speed
  • 112. APIs
  • 114. Dog and new trick? Maybe something with dog and opportunity? APIs create new opportunities
  • 115. Thank You Visit Mashery at Vendor Showcase Chris Lippi Carl Kennedy @clippi @carl_kenn

Editor's Notes

  1. \n
  2. Mashery is a young company that has invented the API Management space, taking SOA and turning into a business imperative\n
  3. We do these things \n
  4. \n
  5. \n
  6. \n
  7. Mashery is the only solution that ties API calls to value actions (clicks, purchases, etc.)\n
  8. We help our customers manage their API programs\n
  9. We help our customers manage their API programs\n
  10. We help our customers manage their API programs\n
  11. We help our customers manage their API programs\n
  12. We help our customers manage their API programs\n
  13. We help our customers manage their API programs\n
  14. For companies that you&amp;#x2019;ll recognize\n
  15. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  16. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  17. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  18. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  19. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  20. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  21. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  22. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  23. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  24. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  25. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  26. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  27. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  28. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  29. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  30. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  31. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  32. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  33. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  34. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  35. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  36. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  37. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  38. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  39. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  40. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  41. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  42. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  43. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  44. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  45. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  46. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  47. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  48. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  49. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  50. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  51. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  52. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  53. And we have tens of thousands of applications running through us... some you may have used, but many others are private enterprise apps and integration points\n
  54. Define API\nApplication Programming Interface\nAllows companies to share data with others quickly/easily/securely\n
  55. Anyone remember these? This is a telex and it&amp;#x2019;s how companies used to quickly communicate between offices and partners, when postal service or phone wasn&amp;#x2019;t realistic. The first global business unit I was at still used Telex between their international offices. How did we go from Telex to...\n
  56. To this? Smart phones, iPad Apps, Samsung refrigerator\n
  57. To this? Smart phones, iPad Apps, Samsung refrigerator\n
  58. To this? Smart phones, iPad Apps, Samsung refrigerator\n
  59. To this? Smart phones, iPad Apps, Samsung refrigerator\n
  60. To this? Smart phones, iPad Apps, Samsung refrigerator\n
  61. To this? Smart phones, iPad Apps, Samsung refrigerator\n
  62. It&amp;#x2019;s fun to reminisce about how we&amp;#x2019;ve evolved to this point. Let&amp;#x2019;s take a look.\n\nMr. Peabody\n
  63. Ok - Age Test - raise your hand if you can identify this document type\n
  64. Haha - ok, why the station wagon \n\nDetroit\n\nANSI ASC EDI group was formed in 1970&amp;#x2019;s and delivered it&amp;#x2019;s first EDI standards in 1983; it had 14 industries by 1986 and 30 by 1992 \n
  65. This story starts to play out all over the world. Factories are being opened in cheaper labor countries. \n\nCompanies like GE Information Services launch global networks for integrating supply chains. 1985 GEIS become commercially available and with the advent of cheaper personal computers, EDI starts to really take off. \n\nIBM PC plus modems\n
  66. The Internet becomes more available and important became all about the browser, HTML and XML. XML being an extension of HTML that put Metadata into use in the Enterprise across the Internet, causing data to expand. The barriers to information were low and anyone could get it on it. \n
  67. The Internet becomes more available and important became all about the browser, HTML and XML. XML being an extension of HTML that put Metadata into use in the Enterprise across the Internet, causing data to expand. The barriers to information were low and anyone could get it on it. \n
  68. The Internet becomes more available and important became all about the browser, HTML and XML. XML being an extension of HTML that put Metadata into use in the Enterprise across the Internet, causing data to expand. The barriers to information were low and anyone could get it on it. \n
  69. The Internet becomes more available and important became all about the browser, HTML and XML. XML being an extension of HTML that put Metadata into use in the Enterprise across the Internet, causing data to expand. The barriers to information were low and anyone could get it on it. \n
  70. Supply Chain Management as a practice area hyper important. We&amp;#x2019;re spending billions of dollars on software, services and operations.\n\nWith the expansion of data across the internet, data supply chain management is born. \n\nThen SOA Governance, which opened the door for XML gateways and companies like Vordel and DataPower in 1999.\n
  71. Phew - wow that was lots of work... Given we&amp;#x2019;re in Caesar&amp;#x2019;s palace, it appropriate to use Sisyphus pushing a boulder up a hill. We&amp;#x2019;ll still be pushing that rock up the hill as we all know since integration needs never end.\n\nWe will always be integrating, but what may change is how we do it - we get better\n
  72. Meanwhile... \n\nEarly 2000s we also started seeing the early APIs being adopted by companies like Amazon and ebay as early API adopters were media and e-commerce companies. \n
  73. At the same time, our expectations are starting to shift. \n\nOur mobile phones get smart\nWe start getting unlimited storage for free\nWe get near unlimited email while corporate IT is telling us to manage our email as a full time job to keep storage costs under 500 meg\nAnd Salesforce shows us that we can get our business information everywhere\n
  74. At the same time, our expectations are starting to shift. \n\nOur mobile phones get smart\nWe start getting unlimited storage for free\nWe get near unlimited email while corporate IT is telling us to manage our email as a full time job to keep storage costs under 500 meg\nAnd Salesforce shows us that we can get our business information everywhere\n
  75. At the same time, our expectations are starting to shift. \n\nOur mobile phones get smart\nWe start getting unlimited storage for free\nWe get near unlimited email while corporate IT is telling us to manage our email as a full time job to keep storage costs under 500 meg\nAnd Salesforce shows us that we can get our business information everywhere\n
  76. In 2007 the iPhone appears. More importantly, the app store is launched and everything starts to accelerate. Expectations are shifting at a rapid pace and our private digital lives expectations are dramatically shifting our professional expectations. \n
  77. Twitter shows us all how fast platform ecosystems can grow and benefit an organization\nFacebook doing the same thing at the same time\n
  78. We used to go surf by sitting down at home or at work and &amp;#x201C;internetting&amp;#x201D;. Now we are spending less and less time on this type of screen as connected devices take over. Pervasive connectivity driving change even faster. Just 15 years after we got online\n\n\n
  79. iPads, IPhones, and SAP for Windows 8\n
  80. iPads, IPhones, and SAP for Windows 8\n
  81. Then came along these things called tablets, apps, social media, gaming consoles, smartphones...\n
  82. Then came along these things called tablets, apps, social media, gaming consoles, smartphones...\n
  83. Then came along these things called tablets, apps, social media, gaming consoles, smartphones...\n
  84. Then came along these things called tablets, apps, social media, gaming consoles, smartphones...\n
  85. Then came along these things called tablets, apps, social media, gaming consoles, smartphones...\n
  86. Then came along these things called tablets, apps, social media, gaming consoles, smartphones...\n
  87. Then came along these things called tablets, apps, social media, gaming consoles, smartphones...\n
  88. Then came along these things called tablets, apps, social media, gaming consoles, smartphones...\n
  89. Then came along these things called tablets, apps, social media, gaming consoles, smartphones...\n
  90. Then came along these things called tablets, apps, social media, gaming consoles, smartphones...\n
  91. Then came along these things called tablets, apps, social media, gaming consoles, smartphones...\n
  92. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  93. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  94. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  95. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  96. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  97. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  98. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  99. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  100. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  101. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  102. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  103. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  104. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  105. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  106. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  107. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  108. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  109. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  110. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  111. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  112. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  113. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  114. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  115. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  116. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  117. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  118. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  119. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  120. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  121. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  122. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  123. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  124. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  125. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  126. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  127. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  128. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  129. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  130. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  131. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  132. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  133. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  134. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  135. How could this be; I mean, we have maybe this set of devices in our lives today.\n\nBut think about where the Internet of Things is leading us. \n\nHow will you address this amazing opportunity? How will you cope?\n
  136. users will do different things in the post website era than they did in the web era.\nit is not creativity for art&amp;#x2019;s sake, but for accomplishing a goal\nin many cases it will be the nature of the activity/interaction, not the design, that will be the evidence of &amp;#x201C;creativity&amp;#x201D;\n
  137. \n
  138. Yet, still, there is this urge to cram entire websites, to preserve &amp;#x2018;stickiness&amp;#x2019; into mobile experiences- almost an oxymoron. \n\nTaking the same tact on integration is not the answer\n\n
  139. Apps and being in the context of your customers, partners and employee\n
  140. \n
  141. Companies of all shapes and sizes, from consumer to enterprise, to government, to healthcare\nThinking about their businesses and their assets as a platform\nYour company can be considered a platform (click) made up of the products, services and processes that you operate \n
  142. We break the world up into 3 parts: internal, strategic partners, and public developers. You have all this demand for B2B, B2C or B2E; lots of applications you need to build.\nClick\n\n
  143. All these projects seem daunting - more sisyphus\n\nHow do you manage this? \n\nRight - API Platforms \n
  144. Right - API Platforms - our next phase\n\nThere are new protocols and old protocols. Choose the protocols that make sense. But think of you company as a platform, unlocking securely your assets, will start to help you identify opportunity and deliver on all your projects.\n\nOffer a developer portal that allows those groups of partners discover what you have to offer, try it and start using it\n\n\n
  145. Let&amp;#x2019;s take Best Buy an Example of a platform\n\nBest Buy creates a platform for their company - BBY Open\nInitially, some apps get created like The Find\nThen they get embedded into eBay&amp;#x2019;s search results - Remember, context matters. And notice this is a partner website (not just about mobile apps)\nThen the team takes their commerce API themselves to Citibank as Amazon pulls out and becomes their electronics fulfillment partner on their rewards site\n\n
  146. Let&amp;#x2019;s take Best Buy an Example of a platform\n\nBest Buy creates a platform for their company - BBY Open\nInitially, some apps get created like The Find\nThen they get embedded into eBay&amp;#x2019;s search results - Remember, context matters. And notice this is a partner website (not just about mobile apps)\nThen the team takes their commerce API themselves to Citibank as Amazon pulls out and becomes their electronics fulfillment partner on their rewards site\n\n
  147. Let&amp;#x2019;s take Best Buy an Example of a platform\n\nBest Buy creates a platform for their company - BBY Open\nInitially, some apps get created like The Find\nThen they get embedded into eBay&amp;#x2019;s search results - Remember, context matters. And notice this is a partner website (not just about mobile apps)\nThen the team takes their commerce API themselves to Citibank as Amazon pulls out and becomes their electronics fulfillment partner on their rewards site\n\n
  148. Let&amp;#x2019;s take Best Buy an Example of a platform\n\nBest Buy creates a platform for their company - BBY Open\nInitially, some apps get created like The Find\nThen they get embedded into eBay&amp;#x2019;s search results - Remember, context matters. And notice this is a partner website (not just about mobile apps)\nThen the team takes their commerce API themselves to Citibank as Amazon pulls out and becomes their electronics fulfillment partner on their rewards site\n\n
  149. Let&amp;#x2019;s take Best Buy an Example of a platform\n\nBest Buy creates a platform for their company - BBY Open\nInitially, some apps get created like The Find\nThen they get embedded into eBay&amp;#x2019;s search results - Remember, context matters. And notice this is a partner website (not just about mobile apps)\nThen the team takes their commerce API themselves to Citibank as Amazon pulls out and becomes their electronics fulfillment partner on their rewards site\n\n
  150. Then Citibank allows it&amp;#x2019;s customers to purchase instore at BBY at the checkout\nAmazing progression - Look at the opportunities their platform opened up \nCitibank Rewards customers can go into any Best Buy, scan the bar code of a product they are interested in and check their reward balance. If they have enough reward points, they can actually purchase the product on the spot.\n
  151. Then Citibank allows it&amp;#x2019;s customers to purchase instore at BBY at the checkout\nAmazing progression - Look at the opportunities their platform opened up \nCitibank Rewards customers can go into any Best Buy, scan the bar code of a product they are interested in and check their reward balance. If they have enough reward points, they can actually purchase the product on the spot.\n
  152. Let&amp;#x2019;s hear from Carl Kennedy at Coca Cola how they have taken their web services and are utilizing them for new opportunities\n
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  227. APIs create new opportunities; \nnew biz dev\nnew customer experiences\nbetter support\ntighter integration\n
  228. \n