This document outlines a study on Google Pay, an online payment platform. The study aims to examine Google Pay's facilitation of convenient digital transactions, ensure secure financial transactions, and other goals. It plans to evaluate hypotheses about user adoption, security impact, market penetration, and user engagement. The methodology section describes plans to use surveys, interviews, focus groups, observations, and regulatory document analysis for data collection. Data analysis tools mentioned include Google Analytics, Firebase Analytics, SQL databases, Python, App Store analytics, and Power BI. The document proposes chapters on introduction, literature review, methodology, security and trust, financial analysis, market trends, and conclusion/recommendations.

1. A STUDY ON ONLINE PAYMENT
SYSTEM -GPAY

2. Transaction Failures
Security Concerns
Technical Glitches
Customer Support Response Time
Compatibility Issues
STATEMENT OF PROBLEM

3. Google Pay is a mobile payment and digital wallet
platform developed by Google to facilitate secure
and convenient financial transactions. Launched in
2015, Google Pay has evolved to become a widely
used and trusted application that enables users to
make payments, store payment information, and
manage various financial activities seamlessly
through their mobile devices.
INTRODUCTION

4. 1. Facilitate Convenient Digital Transactions
2. Ensure Secure Financial Transactions
3. Support Financial Inclusion
4. Enable Peer-to-Peer Transactions
5. Enhance User Loyalty and Engagement
6. Simplify Bill Payments
7. Foster Merchant Partnerships
8. Innovate in Digital Wallet Technology
AIMS AND OBJECTIVES

5. 1. User Adoption Hypothesis
2. Security Impact Hypothesis
3. Market Penetration Hypothesis
4. User Engagement Hypothesis
5. Impact on Cashless Transactions Hypothesis
6. Merchant Adoption Hypothesis
HYPOTHESIS

6. RESEARCH METHODOLOGY
Research Design
Research Type
Sampling Strategy
Data Collection Methods
Data Analysis Techniques
Limitations of the Study
Data Presentation

7. Geographic Scope
User Demographics
Services and Features
Comparative Analysis
Technological Integration
NATURE AND SCOPE OF
STUDY

8. To comprehensively study Google Pay, a combination of data collection methods can be
employed to gather diverse and valuable insights. Surveys can be distributed to users and
merchants, collecting quantitative data on usage patterns and satisfaction levels. In-
depth interviews with users, industry experts, and financial institutions can provide
qualitative perspectives on challenges, experiences, and potential improvements. Focus
group discussions offer a platform to explore collective attitudes and opinions.
Observational studies enable researchers to witness real-world interactions with the
Google Pay application, uncovering behavioral patterns and usability concerns.
Lastly, an analysis of regulatory compliance documents aids in
understanding the regulatory landscape surrounding Google Pay
operations in specific regions. Employing this array of data collection
methods ensures a comprehensive and nuanced examination of Google
Pay from various perspectives.
DATA COLLECTION METHODS

9. Google Analytics
Firebase Analytics
SQL Databases (e.g., MySQL, PostgreSQL)
Python (with Pandas, NumPy, Matplotlib, Seaborn)
App Store Analytics (e.g., App Annie)
Financial Analysis Tools (e.g., Excel, Google Sheets)
Power BI
TOOL FOR ANALYSIS

10. 1. Introduction
2. Literature Review
3. Research Methodology
4. Security and Trust
5. Financial Analysis
6.Market Trends and Competitor Analysis
7. Conclusion and Recommendations
CHAPTERIZATION

11. Thank
Thank
Thank
you!
you!
you!